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Benchmarking for Nonprofits: How to Measure, Manage, and Improve Performance Paperback – October 30, 2004

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Frequently Bought Together

  • Benchmarking for Nonprofits: How to Measure, Manage, and Improve Performance
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  • Evaluation Techniques for Difficult to Measure Programs: For Education, Nonprofit, Grant Funded, Business and Human Service Programs
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  • The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results
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Editorial Reviews

Review

"An essential companion for anyone trying to thrive in today’s nonprofit sector." -- Ricardo Millet, CEO, Woods Fund

"Saul offers a realistic, easy to implement process that can greatly improve your organization’s performance." -- Frank C. Polkowski, President, NonProfit & Management Consultants

"This book makes the case as to why benchmarking is critical and clearly guides organizations through the benchmarking process." -- Kathleen Enright, Executive Director, Grantmaking for Effective Organizations

"This is an important new resource that nonprofits can use to improve their performance in all areas of their operations." -- Marion Conway, Principal, Marion Conway Consulting

About the Author

B2P helps public-purpose organizations measure and improve performance. Prior to founding B2P, Jason practiced as an attorney, most recently in the Government Practice Group at Mayer, Brown, Rowe & Maw, LLP. In 1994, Jason cofounded the Center for What Works, a national nonprofit organization that promotes benchmarking and business practices in the nonprofit and public sector. He is also an adjunct professor at Northwestern University’s Kellogg Graduate School of Management-Public/Nonprofit Program. Jason holds a JD from the University of Virginia School of Law, and MPP from Harvard University’s John F. Kennedy School of Government, and a BA in government and French literature at Cornell University. He is the 1989 Harry S. Truman Scholar from Illinois.
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Product Details

  • Paperback: 144 pages
  • Publisher: Fieldstone Alliance (October 30, 2004)
  • Language: English
  • ISBN-10: 0940069431
  • ISBN-13: 978-0940069435
  • Product Dimensions: 8.4 x 0.3 x 10.8 inches
  • Shipping Weight: 13.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #324,063 in Books (See Top 100 in Books)

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Top Customer Reviews

By bronx book nerd VINE VOICE on March 18, 2008
Format: Paperback
This book is short yet captures all the essential components of a succesfull benchmarking program in the non-profit sector, including government agencies. Although the examples are specifically geared for non-profit organizations, the concepts and principles taught apply just as well for any governmental entity. Saul writes exceedingly well, treating a subject with surprising zest that has been handled dryly by others. The structure of the book is perfect, as it leads the benchmarking neophyte through each step of the process, from organizational preparation to benchmark process implementation. Saul gives clear definitions and terms, and provides ample examples of each so that the reader is not left adrift. The forms provided to assist in the benchmarking process are also very helpful. Particularly original is a "quadrant" form, reminiscent of Steven Covey's four quadrants form that captures the combinations of urgent/important/not urgent/unimportant. In Saul's treatment, the four quadrants cover the combinations of controllable/important/not controllable/unimportant - a wise reality check before undertaking major change. Saul also gives a siginificant example of an organization that appeared to be doing well based on the measures it was tracking, but was actually failing in its core mission because those measure were not appropriate. I would recomment this book as a primer for anyone interested in beginning a benchmarking program in a non-profit or government.
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Format: Paperback Verified Purchase
I'm on a nonprofit board and am working with the CEO to create new metrics to help analyze the current state of the organization. I was pleasantly surprised by the content in this book. I definitely think it is a must have for anyone truly interested in assessing nonprofits.
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Format: Kindle Edition Verified Purchase
This book provides very practical, step-by-step quality improvement methodologies and applies them to the not-for-profit organization.The worksheets are great, the approach is sound, and any organization pursuing excellence through these means is likely to find help here. The book is well-written, has nice case examples and references, and overall I'm very glad to read it.
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Format: Paperback Verified Purchase
Benchmarking for Nonprofits is a classic must have in the tool box of every nonprofit organization. Focusing on outcomes and constant improve is no long the nice to do, but the new must do for nonprofits. This book provides a framework and simple to use tools to do this work in an effective and efficient fashion. Today's donors want to know the difference nonprofits are making and Benchmarking for Nonprofits provides the tools to measure, manage and improve performance. This book deserves to be on the desk of every nonprofit leader.
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This book is an essential for every nonprofit manager's bookshelf. The straighforward writing style of Jason Saul, coupled with practical tools, will help create an effective benchmarking and outcomes management system.
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