Benchmarking Workbook: With Examples and Ready-Made Forms [Paperback]

Bengt Karlöf (Author)

Book Description

Publication Date: November 21, 1995 | ISBN-10: 0471955876 | ISBN-13: 978-0471955870 | Edition: 1

The Benchmarking Workbook will do exactly what the title suggests make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes
* examples from actual cases
* self-diagnostic "what to do" sections
* forms, checklists and questionnaires
The Benchmarking Workbook helps you
* organize your research
* clarify your thinking
* prioritize your findings
The Benchmarking Workbook has been developed by Karlof and Partners. It is the practical companion to the original book Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengt Karlof and Svante Ostblom, published by John Wiley & Sons.

Editorial Reviews

From the Publisher

A must-have for anyone on a benchmarking team. This practical guide provides vital information that will help readers organize their research, clarify their thinking and prioritize their findings. It can be varied and adjusted for specific needs within an organization and contains examples from actual cases, self- diagnostic ''what to do'' sections plus scores of checklists, questionnaires and a set of forms which can be directly incorporated into a company's system.

From the Back Cover

The Benchmarking Workbook will do exactly what the title suggests ? make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal ? everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes

• examples from actual cases
• self-diagnostic "what to do" sections
• forms, checklists and questionnaires

The Benchmarking Workbook helps you

• organize your research
• clarify your thinking
• prioritize your findings

The Benchmarking Workbook has been developed by Karl?f and Partners. It is the practical companion to the original book Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengt Karl?f and Svante ?stblom, published by John Wiley & Sons.

Product Details

• Paperback: 118 pages
• Publisher: Wiley; 1 edition (November 21, 1995)
• Language: English
• ISBN-10: 0471955876
• ISBN-13: 978-0471955870
• Product Dimensions: 9.6 x 7.3 x 0.4 inches
• Shipping Weight: 8.6 ounces (View shipping rates and policies)
• Average Customer Review: 2.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,581,524 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

7 of 10 people found the following review helpful:

2.0 out of 5 stars Not a Bad Book, but . . ., February 7, 2000

By A Customer

This review is from: Benchmarking Workbook: With Examples and Ready-Made Forms (Paperback)

This workbook is filled with sample forms for a variety of uses. Unfortunately, it's a little sketchy as to the applicability of each form. The book is intended to be a companion to Karlof's prior work, "Benchmarking: A Signpost to Excellence and Productivity". The biggest disappointment is the price. The book has a text book price -- it's a paperback! At that price you would at least expect forms that are closer to letter sized. Based on the pricing of the paperback edition, the hardback must be over $200. This book is hardly a value.