Customer Reviews

Best Data Products 56USBP 56Kbps USB External Controller Modem

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

This modem causes nothing but problems with my iBook. I can log on to my ISP, but when I disconnect, the computer continues to show the status as "Disconnecting" forever. The only way to reconnect is to restart the machine. And, on restart, I get a kernel panic every time before the shutdown process properly completes. Bestdata's tech support suggested that I try other modem scripts on the installation CD. I tried all 4 without success.

It's possible that the problem was specific to my Mac. If you decide to take a risk and try this product despite my experiences, make sure that you experiment with the product immediately. Amazon won't take it back after 30 days, and although Bestdata offers a warranty, they won't give you a cash refund if you have compatibility problems. I waited too long to try it and got stuck with a lemon.

Don't bother buying this if you have a version of windows newer than XP. Tha means if you have XP w/ SP2, windows 2003 or Vista you can forget about using this. When the drivers are loaded your PC will BSOD. Hacking the drivers will allow the PC to function but he modem does not.

Stay away.

I tried to get the modem to work with no luck UNTIL I went on the internet and discovered there was an error in on of the installation files. After I corrected the bad coding in the one file, the modem installed and worked as advertised. The Download from the company site also had the error in coding so from the disk with the modem and the site, you still have to make the correction before use.

This modem is described as Mac compatible, it is NOT. There are no drivers available from the manufacturer or anywhere else.

Rumours are that it doesn't work with XP SP2, but maybe with XP SP1. Not with Vista, also. Research this problem if you are considering buying it. It works with LINUX, people say. It gets good reviews for earlier versions of Windows. CS doesn't respond to email or online posts about this problem.