Beta Testers: Quicken 2011 buggy? Should we wait until the first 2011 update? Initial releases of Quicken are often buggy; they regularly release updates. Quicken 2010 is on Update 8, for instance, which fixed important problems including crashes (see below). So... how buggy is it?
The latest Quicken 2010 update, Release 8, offers the following fixes:
The balance column in Quicken 2010 account registers now display independent of how the register is sorted. Banking register memo column can now be hidden while in single line view. This can be set up in the Register Preferences in Quicken 2010. When changing an account transfer to an income or expense category, the deleted transfer no longer shows up in the Examine Your Spending tool. Windows 7 users now can see a second copy of a backup file on a CD. Bills with an annual payment can now be updated from Stay on Top of Monthly Bills snapshot. Crash that occurred in Compare to Register while accepting an updated payment status has been fixed, along with several crash issues reported by Quicken 2010 customers.
I believe I have found the issue and it has nothing to do with my system but is actually a real bug in the software itself. First I installed on a clean (no third party apps whatsoever) virtual PC running XP, same crash. I was however able to isolate the issue down to a single account (a credit card with one of the big 5 banks), when I created a new quicken file with just this one account it would crash, when I removed this account from my 'main' file it worked fine with the remaining accounts. After thinking about what could be different about this account I remembered I have a very long password (32 characters) on this account; I changed the password to something shorter and now it works.
The only reason I went to this effort is, as stated, Quicken is the now unfortunately only game in town - not that I have anything against Intuit but competition is always a good thing for the consumer - and while MS Money wasn't perfect, my track record was only a few (single digit number of) crashes in over 10 years of use - the last version I used (2007) did have one really annoying bug where it miscalculated my mortgage payment so every month I would have to manually correct the number.
I really do want to use Quicken, as the spreadsheet alternative isn't worth the effort; I'm just really concerned that they don't invest enough in test and validation - while a boundary condition, a check for this particular bug should have been in any reasonable test plan.
2011 is now on R5 and the issue I had initially was fixed in the next release within 2 weeks after I reported it (not sure Microsoft would have been that responsive). So far I haven't had any other real issues - as a former MS Money user there are still some things I think Money did better (the UI was cleaner IMHO) but there are definitely some features where Quicken is better (full disclose: I do not own shares in either company).
Unable to update 2011 even though it's happy to tell me it needs updating. Manual update fails also. Both methods leave a mess of tmp directories in my root drive. Can't find recognition of the error at Intuit nonetheless a solution.
Strange... I've been using it since 2009 without a single crash; first with WindowsXP, then Vista and now Windows7 -- much different than my experience with MS Money and it's bugs and crashing galore. Must be something with your system, not the software itself.
If you're not happy with it, return it. Money isn't coming back, Quicken is about the only choice, except for a spreadsheet program.
I reluctantly bought Quicken 2011 as my bank announced it was no longer going to support updates into Microsoft Money - boy am I beyond annoyed - it worked OK last night after I installed but tonight it crashes every time I try to do an online update - I want my money back! Please Microsoft, bring Money back!
Quicken Premier 2011 I am currently running the 2010 version. It still has problems downloading txns to the right accounts. Most features are OK. I purchased the 2011 version but I am afraid to load it based on all of the negative reviews. I'm not too suprised that all of the MS Money users are whining about everything. Change is never easy. Does anyone know how many updates to the 2011 version have been made and what real problems they have eliminated?