I purchased a one year subscription to BHG in December 2008, because they offered me a great deal while I was looking for a recipe online. After receiving about two months of my subscription, they started billing me for the next full year. Four months away from my renewal date, they informed me they had renewed me "for my convenience" and would be charging my debit card. I promptly canceled my subscription online in November 2009 (would run out in March 2010). From that point on, I received continual bills with threatening implications, like "account overdue" and "pay immediately." All my account information online stated my subscription was canceled and I owed nothing. The bills continued to escalate until in Feb. 2010, I searched high and low online to find a phone number to call. I was informed that the subscription department did not receive information online, and they did not know my subscription was canceled (likely story). I was informed that NOW they would cancel my subscription. OK, I'm finally done with these people. WRONG!!! Today, I get a threatening e-mail saying my account is past due, and pay my bill immediately. When I go online, my subscription is canceled, I owe nothing, I have no subscription activity. What a racket! I will NEVER, as long as I live, subscribe to this magazine again. I'm tired of the bait and switch, shady accounting, and threatening tactics toward a customer who paid their bill on time, and would have renewed if treated with some basic courtesy and respect. BHG, I am SO done with you!