Beyond Business Process Improvement, On To Business Transformation: A Manager's Guide [Perfect Paperback]

John C. Jeston (Author), John Jeston (Author)

Book Description

Publication Date: June 1, 2009

After coauthoring the two definitive books on the practical implementation of business process management, John Jeston is back. This time he provides insights specifically for business managers and senior executives.

Making your business processes more efficient and effective does not mean your organization will be managed any better, as process performance advantages will dissipate over time.

More is required.

This book explores this ''more''and shows how adopting a process focus can bring about a new way of managing that can help you meet the challenges of unexpected change. This book is about developing your organization's roadmap for the future - starting now!

Editorial Reviews

About the Author

John Jeston has extensive experience getting things done the right way. For over 30 years he has provided leadership in project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer (CIO). John is an internationally recognized expert in BPM strategy and implementation. He currently manages his own internationally recognized consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings. John has coauthored with Johan Nelis the definitive books on the practical implementation of BPM:
--Business Process Management: Practical Guidelines to Successful Implementations. The book is recognized as world's best practice.
--Management by Process: A Roadmap to Sustainable Business Process Management, the only book to provide a roadmap to sustainable BPM and High Performance Management

He also writes a regular column in the international BP Trends newsletter, and is a regular speaker at conferences. John is a Master Project Director with the Australian Institute of Project Management, and a former member of the Institute of Chartered Accountants in Australia.

Product Details

• Perfect Paperback: 174 pages
• Publisher: Meghan-Kiffer Press (June 1, 2009)
• Language: English
• ISBN-10: 0929652282
• ISBN-13: 978-0929652283
• Product Dimensions: 8.4 x 5.3 x 0.5 inches
• Shipping Weight: 6.4 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #1,805,226 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Thought provoking, June 29, 2009

By 

Marcus "Marcus" (Sydney) - See all my reviews

This review is from: Beyond Business Process Improvement, On To Business Transformation: A Manager's Guide (Perfect Paperback)

This book is thought provoking reading for any "process professional" or manager charged with making a difference in their organisations. In many organisations there is a layer of chaos slightly below high level strategy making and above execution. Maybe the concepts of business transformation and better management of "management processes" offer a better way.