Because entry-level workers can make or break a service business, today's managers have to understand how to work with and motivate young employees. This practical manual explains how today's young workers are different from previous generations, including how their work ethic differs. Learn how to reduce costly turnover and improve the productivity of your younger employees by understanding their world view.
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Most Helpful Customer Reviews
27 of 27 people found the following review helpful:
5.0 out of 5 stars
Loved it! Great as a tool at work,
By A Customer
This review is from: Beyond Generation X (Paperback)
Beyond Generation X is an insightful look at how Baby Boomers and Gen Xers can peacefully coexist in the workplace. I recommend it especially for Boomers who have trouble understanding their Gen X workers (and vice-versa). Claire Raines (a Boomer herself) has some great ideas and presents them in an easy-to-follow manner. One thing to remember about this book is that it's not attempting to classify individuals. It's just helping us understand generations. It's also a quick read. I read it in an evening.
14 of 15 people found the following review helpful:
5.0 out of 5 stars
Generation X Opinion - Excellant Book!,
This review is from: Beyond Generation X (Paperback)
This book is great reading for 'Baby Boomer' Managers and for those who belong to Generation X. Claire Raines describes the wants and needs of both generations; giving pratical advice to 'Boomer' managers on managing the 'X' generation. As an X generation reader, Raines' gives incite to why some'Baby Boomer'Managers are "All work, no play" and what frustrates them about Generation X employees today. Excellant source of information for both generations!
7 of 8 people found the following review helpful:
5.0 out of 5 stars
Beyond Generation X,
By Patricia Hague (Irving, Texas United States) - See all my reviews
This review is from: Beyond Generation X (Paperback)
Whether we like it or not a great generation gap exists between the boomers and the gen xer's. This book helped me to understand what I, as a boomer, represented to the younger generation. These younger folks are not lazy, they just need a different motivational program. This book is a must read for those interested in surviving problems associated with the current labor shortage.
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