From Publishers Weekly
Countering established business planning and design approaches, the authors, faculty members of the Harvard Business School, propose a more "robust," action-oriented manager, characterized as flexible, pragmatic and skilled in the use of language. Research based on wide-ranging, on-site interviews examine, dissect and reconstruct the managerial dynamics in various companies. Although the authors, who use "she" and "her" as general referential pronoun, disclaim academic jargon, their theoretical, clause-ridden syntax often contradicts rather than highlights the book's central call for direct, effective communication.
Copyright 1992 Reed Business Information, Inc.