According to Alan Downs, these are all symptoms of a new and alarming mindset, which he calls "corporate narcissism". This phenomenon exists on an individual and an organizational level.
Narcissism = an obsession with a "self-image of success".
For individuals managers it means self-interested, manipulated actions designed to accumulate power.
On a company level it means worshipping at the shrine of profit: relentlessly squeezing out another percent of profit, while squeezing employees dry.
This epidemic starts with narcissistic managers who reward those who feed their hunger for prestige. Their attitude spreads through a department, then a division, and eventually infects the entire management psyche. Using harrowing stories of actual events, Downs examines this obsession with "the looking glass" in many companies. He presents examples of the long-term damage it causes to employees, productivity, and the economic stability of the organization and the community.
Beyond the Looking Glass sounds a loud warning bell -- and reveals how to uncover selfishness and moral barrenness in high places. It also demonstrates how powerful, positive qualities such as integrity, commitment, and "giving a little more in order to get a little more" can triumph over the seductive culture of narcissism.
Individuals of companies that get "beyond the looking glass" enhance the collective good ofcustomers, managers, employees, and investors. Those are the ones who ultimately achieve sustainable success.
