Join Amazon Prime and ship Two-Day for free and Overnight for $3.99. Already a member? Sign in.
Beyond Reengineering and over 300,000 other books are available for Amazon Kindle – Amazon’s new wireless reading device. Learn more

 

or
Sign in to turn on 1-Click ordering.
 
 
More Buying Choices
153 used & new from $0.01

Have one to sell? Sell yours here
 
   
Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives
 
 
Start reading Beyond Reengineering on your Kindle in under a minute.

Don’t have a Kindle? Get yours here.
 
  

Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives (Paperback)

by Michael Hammer (Author) "REVOLUTIONS OFTEN begin with the intention of only improv the systems they eventually bring down..." (more)
Key Phrases: customer care advocate, process centering, process performers, Progressive Insurance, American Standard, Industrial Age (more...)
3.9 out of 5 stars See all reviews (9 customer reviews)

List Price: $16.00
Price: $13.60 & eligible for FREE Super Saver Shipping on orders over $25. Details
You Save: $2.40 (15%)
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.

Want it delivered Tuesday, July 14? Choose One-Day Shipping at checkout. Details
39 new from $0.80 114 used from $0.01

Frequently Bought Together

Customers buy this book with Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials) by Michael Hammer

Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives + Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials)

Customers Who Bought This Item Also Bought

The Reengineering Revolution

The Reengineering Revolution

by Michael Hammer
4.0 out of 5 stars (3)  $14.00
The Leadership Experience (with InfoTrac ) (Dryden Press Series in Management)

The Leadership Experience (with InfoTrac ) (Dryden Press Series in Management)

by Richard L. Daft
4.1 out of 5 stars (10)  $137.66
The Agenda: What Every Business Must Do to Dominate the Decade

The Agenda: What Every Business Must Do to Dominate the Decade

by Michael Hammer
3.8 out of 5 stars (27)  $11.25
The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People

by Stephen R. Covey
4.2 out of 5 stars (900)  $9.57
Principle Centered Leadership

Principle Centered Leadership

by Stephen R. Covey
3.9 out of 5 stars (55)  $12.48
Explore similar items

Editorial Reviews

Amazon.com Review
The coauthor of Reengineering the Corporation offers insights into the consequences of today's process-centered reengineering that marks the end of the Industrial Revolution. This book is required reading for executives and front-line workers, for students and investors, for everyone who wants to be prepared for the new world that is at our doorstep. --This text refers to an out of print or unavailable edition of this title.

From Library Journal
Reengineering guru Hammer transcends his earlier blockbuster (with James Champy, Reengineering the Corporation, HarperBusiness, 1993) with a work explaining how a shift to process, as a means of reengineering, will profoundly transform an organization. As companies attempt to reengineer their operations, subtle but powerful forces must be dealt with, and Hammer takes us through them?the impact on the individual, the massive role change of leaders, the new skills necessary to work successfully in this new environment, the interconnectedness with suppliers, the changing nature of long-term careers, and the means by which a company can reassess their key processes. Hammer explains how best to deal with these complexities. But he offers little on applying process in organized companies, which presents peculiar difficulties. In addition, he inappropriately uses the term reengineering when referring to purposefully downsizing a company, and the chapter that relates this idea to a sports team is out of place. Still, titled with the reengineering moniker, this is powerful stuff that will stimulate sales. Suitable for larger public libraries and all academic libraries.?Dale F. Farris, Groves, Tex.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

  • Paperback: 304 pages
  • Publisher: Harper Paperbacks; 1 edition (August 2, 1997)
  • Language: English
  • ISBN-10: 0887308805
  • ISBN-13: 978-0887308802
  • Product Dimensions: 8 x 5.3 x 0.7 inches
  • Shipping Weight: 7.4 ounces (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars See all reviews (9 customer reviews)
  • Amazon.com Sales Rank: #165,499 in Books (See Bestsellers in Books)

Inside This Book (learn more)



Books on Related Topics (learn more)
 
 

What Do Customers Ultimately Buy After Viewing This Item?


Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
Check the boxes next to the tags you consider relevant or enter your own tags in the field below.

Your tags: Add your first tag
 
Help others find this product — tag it for Amazon search
No one has tagged this product for Amazon search yet. Why not be the first to suggest a search for which it should appear?

 

Customer Reviews

9 Reviews
5 star:
 (3)
4 star:
 (4)
3 star:
 (1)
2 star:    (0)
1 star:
 (1)
 
 
 
 
 
Average Customer Review
3.9 out of 5 stars (9 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
22 of 25 people found the following review helpful:
3.0 out of 5 stars Heresy, March 13, 2002
Sorry, but I'm not as impressed by Hammer as he is of himself. I work for a large Fortune 100 company as a Director of Business Process Reengineering, and I'm NOT convinced after reading this that Hammer has rolled up his sleeves and gotten dirty (we all think it but no one will admit to it out loud). Just read the chapter about process owners and his theory about managing the employee and it is clear he has littler or no experience working with front-line $20K/year employees that are found in our operations. Sure, if you're working with professionals making $50K+ his theories are more plausible.

My boss swears by Hammer but when it comes to planning and performing the Redesign work she calls on my team to get it done. We aren't disciples of Hammer, but everyone on my team has read this book and in order to understand the terminology. Using the methodology found in this book will be of minimal use for planning and completing your BPR.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
22 of 26 people found the following review helpful:
5.0 out of 5 stars A must read for anyone interested in how organizations work, April 5, 1999
By A Customer
I recently had the privilige of attending a Dr. Hammer seminar in Boston and can tell you that this book tracks closely with his seminar which was the best I have ever attended. The book however goes into much greater detail and depth than a one day high level seminar can go to. The portions that described the first principles of business (chapter 6)and the dramatic impact that process centered organizations will have on employees (the entire book)were standouts. I have already used information contained here in my work as a consultant for a major federal systems integrator. I am also going to try and get my children who are attending college and high school to read at least chapter 14 (What I Tell My Children)so that they can take advantage of Dr Hammer's guidance with respect to the selection of fulfilling educational and career choices. I think it is the best book on business that I have ever read.

I also understand the book was written for a general audience but it would have been nice to have some footnotes and research to underpin some of the pronouncements of business benefits. I tried to track the performance of American Standard, Texas Instruments, and GTE to see if I could confirm Hammer's assertions but it would have taken too much time. Maybe he can publish an addendum for those of us interested in such matters.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
8 of 11 people found the following review helpful:
4.0 out of 5 stars Almost a homer, just a long double off the top of the wall, March 9, 1999
By A Customer
After the first nine chapters, I thought this book was better than the original, Reengineering the Corporation. But the second half of the book wanders off into repetition, ambiguity and irrelevance. Oh well, it is still worth the cost just to read the first half of this sequel, because it adds depth to the original book.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

4.0 out of 5 stars Just more reengineering.
This book is heavily tied to its bestselling predecessor and therefore offers little excitement. Ofcourse, some new elements are added and forgotten subjects are drawn upon, but... Read more
Published 16 months ago by P. V. de Metter

1.0 out of 5 stars Mr. Hammer has little knowledge of the real business world
I come from four generations of independent businessmen, none of whom needed a book to tell them how to run one. And none of whom ever failed at the business they owned. Read more
Published on January 25, 2004

5.0 out of 5 stars It is a shake-down to tradition!
After going thru all the series of Michael's "state-of-the-art" books, I also applied some ideas and approaches while doing consulting work with my clients. Read more
Published on October 30, 1998

4.0 out of 5 stars Brilliant Explanation of Consequences of Reengineering
Work culture in old civilizations was professional. We had specialists who teach, who rule or manage, who do the business, who get the food, who makes the wooden articles for... Read more
Published on September 4, 1998 by Venkat Manthripragada

4.0 out of 5 stars A must read if you're intent on being an up-to-date manager
Michael Hammer's newest book, Beyond Reengineering, is a work in progress because it provides observations of a revolution that's only just begun. Read more
Published on January 20, 1998 by tom.duncan@abbott.com

5.0 out of 5 stars This is exactly the way companies should be operating.
Hammer does an excellent job explaining the way companies should be operating in the new business environment. Those that learn to use his methods will be the survivors. Read more
Published on October 21, 1996

Only search this product's reviews



Customer Discussions

 Beta (What's this?)
New! See all customer communities, and bookmark your communities to keep track of them.
This product's forum (0 discussions)
  Discussion Replies Latest Post
  No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
  [Cancel]


Active discussions in related forums
  Discussion Replies Latest Post
Get Rich Cheating 0 11 days ago
Decision Options 0 19 days ago
A funny, nonfiction blog about work 1 19 days ago
   


Product Information from the Amapedia Community

Beta (What's this?)


So You'd Like to...


Look for Similar Items by Category


$15 Off Olay, Pantene, and More

$15 Off Olay, Pantene, and More
This July, enjoy an extra $15 off select skin and hair care from favorite brands such as Olay, Pantene, Secret, and Ivory.

Shop this offer now

 

Best Books of 2008

Best of 2008
Find our top 100 editors' picks as well as customers' favorites in dozens of categories in our Best Books of 2008 Store.
 

Buy Three Books, Get a Fourth Free

4-for-3 Books
Order any four eligible books under $10 and get the lowest-price book free in our 4-for-3 Books Store. See more details.
 

Best Books

Best of the Month
See our editors' picks and more of the best new books on our Best of the Month page.
 

 

Feedback

If you need help or have a question for Customer Service, contact us.
 Would you like to update product info or give feedback on images?
Is there any other feedback you would like to provide?

Your comments can help make our site better for everyone.


Where's My Stuff?

Shipping & Returns

Need Help?

Your Recent History

  (What's this?)
You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.

Continue shopping: Top Sellers
Paranoia
Paranoia by Joseph Finder
My Soul to Lose
My Soul to Lose by Rachel Vincent
Glenn Beck's Common Sense
Glenn Beck's Common Sense

Conditions of Use | Privacy Notice © 1996-2009, Amazon.com, Inc. or its affiliates