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Beyond the Wall of Resistance: Why 70% of All Changes Still Fail--and What You Can Do About It Paperback – June 16, 2010


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Product Details

  • Paperback: 208 pages
  • Publisher: Bard Press; 2nd Edition edition (June 16, 2010)
  • Language: English
  • ISBN-10: 1885167725
  • ISBN-13: 978-1885167729
  • Product Dimensions: 6.6 x 0.6 x 9.3 inches
  • Shipping Weight: 10.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #309,394 in Books (See Top 100 in Books)

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Customer Reviews

It gets my highest rating!
Eleanor Hooks
I couldn't help myself saying 'yes... yes you're right' while I was reading it.
Niels
Congrats, Rick, on a terrific book, and thanks.
dstone@pon.law.harvard.edu

Most Helpful Customer Reviews

67 of 68 people found the following review helpful By dstone@pon.law.harvard.edu on July 20, 1999
Format: Hardcover
As one who has recently written a book ("Difficult Converstions"), I'm aware that reader reviews sometimes come off as being written by a well-meaing friend or colleague. So I want to be clear that I've never even heard of Rick Maurer. I got his book off Amazon.com, along with about ten other books on corporate change. Mr. Maurer's book is the one I find the most compelling. More than any of the others, this book tries to adjust our relationship to resistance - to see it as natural, to engage with it, to treat resistors with respect, honesty, and to listen with genuine curiosity, thus turning resistors into legitimate partners in the process of change. It's the only book on change that I recommend to my own organizational clients. Congrats, Rick, on a terrific book, and thanks.
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28 of 30 people found the following review helpful By A Customer on January 6, 1999
Format: Hardcover
Many books have been written about change and how to do it. This one is different. It explores how to deal with the natural and inevitable resistance to change. Many organizations have already undertaken massive change efforts, wrenching processes which have left people reeling -- and resistent. Rick's book focuses on how to use the power of resistance to build support for change in organizations. It explores the nature of resistance, how to recognize it, and what to do about it. It is full of practical, immediately useful techniques and tips for ensuring successful and enduring change. Must read!
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26 of 28 people found the following review helpful By "frankkr" on February 27, 2000
Format: Hardcover
This is the "best" book I've read! With "change" the norm, you must know how to lead the change and we don't lead dollars or materials--it is people--as Tom Peters puts it--"people are our only asset". The author does an outstanding job of walking you through how to make change a reality--dealing head on--with people. I remember the authors recipe with the letters "PEP". Changes force an individual into a "protection" mode (which is natural), but you and I must understand that the protection wall is nothing buy "energy" (but it is critical to understand the energy is not positive nor negative--just energy). Next is "paradox"--you and I must continously engage in dialogue to help people understand why the change is necessary--thus continuously engaging the protective energy. The paradox is the more you engage the protective energy the more it becomes "positive"--leading to the individuals support of change. I have used this recipe and it works--people do not wake up in the morning--planning on how to oppose the future--they just want to understand. I read two books a week, and I've shared the contents of this book with many. THE BEST BOOK I'VE READ!
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33 of 41 people found the following review helpful By A Customer on May 8, 2000
Format: Hardcover
This book could have more appropriately been categorized as a negotiation strategy or conflict management book. Most examples in this book focus on negotiating a settlement between two (and only two) opposing groups when a change is proposed. There is little or no mention made of change management per se. Further, it's theories and suggestions focus very little on questions such as, "how do I get people to accept and support the change that I am proposing," and rather much more on understanding when resistance to your idea is present. Frankly, I know when resistence is present, I'm more interested in what to do with it.
Finally, the book is poorly written, in my opinion. It often wanders from the subject at hand to make obsure references - e.g., Groucho Marx movies and the third century emperor Pyrrhus. These references are distracting, and inappropriate in a book designed for corporate managers who have little time to read as it is.
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2 of 2 people found the following review helpful By BG on April 17, 2011
Format: Paperback
I found the book to be wish-washy and short on concrete tools for overcoming resistance. The book spends far too much time identifying barriers and pitfalls to dealing with resistance rather than on how to effectively eliminate or overcome it. As a Lean Six Sigma certified Black Belt, perhaps I am jaded against non-data driven decision making. The book acknowledges that a lot of the time rationality and logic often do not play a role in resistance. If this is the case then how can you have an effective repeatable and reliable methodology?
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2 of 2 people found the following review helpful By Rick Seikaly on January 16, 2011
Format: Paperback
Rick provides a long over due update to his seminal work on resistance in organizations. I've used this book in my consulting practice over the years with great success. He offers a clear and lucid explanation of how resistance shows up in organizations and ways to embrace it. Of particular interest is his description of the 3-levels of resistance. Where others treat the subject as theory, Rick hits it head on with real-life examples and approaches of how to turn resistance it into a constructive force. This is a must read for all leaders and consultants who work in an ever changing environment. And that's all of us.
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1 of 1 people found the following review helpful By Michael Walsh on July 30, 2010
Format: Paperback Verified Purchase
Rick Maurer has taken the best of his original "beyond resistance work", "Why Don't You Want What I Want" and added new observations and suggestions to deal with significant change. This isn't blind prescription, Rick uses evidence based research & real practitioner input to revise, update & infuse this book with very useful suggestions to help people leading change to engage those impacted by change. I am totally biased here - I have known Rick for 15 years & have used his ideas with great results.
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