The Bialetti espresso maker came on time, in its original Bialetti packaging and with all of the parts unbroken and without any dents or scratches.
I love the look and style of this espresso maker. I have only used it a few times now and the biggest disappointment has been that it doesn't seal properly. Steam comes out of the sides while the water is heating no matter how tightly you close it. Even my husband couldn't get it closed well enough. Maybe it will take some time on this...
The other small disappointment was that I thought it would make more espresso. I was hoping this could function as our coffee-maker (we like it really strong!) so it would have to make enough for two cups of coffee. It looks so large, but the looks are deceiving. While it does make just barely enough for the two of us, if we ever had guests, I would need to wait for it to cool and then make more or buy another one!
Overall it makes yummy coffee and it looks super-cool, but if I had to do it over again, I would have bought the biggest one they make.