Too many people unknowingly become OwedO to an uncomplimentary view of someone, believe theyOre right about it, and invest their most valuable energies ensuring the validity of their view. This ground breaking book provides an invaluable process for recognizing this all-too-common phenomena. Wonderfully introspective, the book provides an invaluable life-lesson to any business professional desiring to improve their business relationships.
The Big AHA!
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"I just began reading what I believe will end up being one of the best books I've ever read." -- 'Winning Without Intimidation', October 18, 2005 --Best-Selling Author Bob Burg's Weekly Newsletter.
By nature, I'm skeptical when it comes to subjects like this. Trust me--this is the real deal! -- Grant Clark, Senior Vice President, Chief Deputy Counsel, SAIC
Completely compelling and extremely pertinent...worth ten times its cover price! -- Angie Coffee, Senior Vice President, Managing Director, Greater Bay Bank
Even skeptics will find this an easy read and will wish they'd realized Wiersma's simple but powerful revelation years ago." -- Kirkus Reports, December 2, 2005
There is a great deal here to help you understand others and, more importantly, yourself. -- David Maister, Best-selling author, former professor at the Harvard Business School, and world's leading authority on the management of professional service firms.
This is one title that lives up to its name! -- Lee Bird, Executive Vice President, Chief Operating Officer, GAP North Anerica
By nature, I'm skeptical when it comes to subjects like this. Trust me--this is the real deal! -- Grant Clark, Senior Vice President, Chief Deputy Counsel, SAIC
Completely compelling and extremely pertinent...worth ten times its cover price! -- Angie Coffee, Senior Vice President, Managing Director, Greater Bay Bank
Even skeptics will find this an easy read and will wish they'd realized Wiersma's simple but powerful revelation years ago." -- Kirkus Reports, December 2, 2005
There is a great deal here to help you understand others and, more importantly, yourself. -- David Maister, Best-selling author, former professor at the Harvard Business School, and world's leading authority on the management of professional service firms.
This is one title that lives up to its name! -- Lee Bird, Executive Vice President, Chief Operating Officer, GAP North Anerica
From the Inside Flap
It’s Funny How I Never Saw This Before...
We hear this constantly from savvy business professionals after they get The Big AHA! They realize that they’ve unknowingly been ‘wed’ to a negative view of someone: a colleague, a customer, or even their boss. It’s deeper than an opinion. No matter what the other person does, it’s never right: "See…I told you he’d botch it up!"
This groundbreaking book provides an invaluable process for recognizing when you’ve fallen into this trap. It allows you to see when you’ve made an unwavering personal commitment to validate your view—even predicting another’s downfall:
"Jane won’t come through…she’s burned me twice before."
The need to be right—a powerful trait of human nature—is at the heart of the problem. Ultimately this emotionally charged commitment proves to be misplaced, misdirecting valuable energies and undermining important business priorities. It’s a common phenomenon and a major source of workplace conflict.
Perhaps you’re struggling with people who are high-maintenance, confrontational, or just maddening to work with. You’ll meet others who’ve had similar struggles and have transformed such situations into inspiring successes:
• The leader who transformed his organization’s culture…starting with himself. • The individual who saved a colleague’s career, enhancing an entire department’s productivity in the process. • The supervisor who turned around his department by turning around just one employee.
ONE INSIGHT, ENDLESS APPLICATIONS
The Big AHA! is profoundly complex, yet stunningly simple. For some, it’s life-altering. It enables you to shift your thinking and see the problems you face with people in a whole new light. You’ll never again wonder whether you’ve successfully separated problem behavior from the person exhibiting it.
From shop floors to executive suites, hundreds of business professionals have experienced firsthand the invaluable insights found in The Big AHA! Previously available only in workshop format, these insights are now available in this long-awaited book. You’ll smile knowingly at an all-too-familiar story or squirm at an experience that strikes a little too close to home—regardless, you’ll appreciate that this AHA is BIG.
"Having worked with people all my life, I thought that there wasn’t a lot I hadn’t understood about how to be effective with people. I guess this old dog can learn a few new tricks after all!" — Gary Carver, Senior Quality Consultant, Retired, Chevron Corporation
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More About the Author
Bill Wiersma is the founder and principal of Wiersma and Associates, LLC, a management consulting and training firm providing services to Fortune 500 companies and to the professional services sector. He previously held executive responsibilities as a director in a Fortune 200 company and as a board member and president of a privately held technology company focused on emerging markets. Bill and his wife Holly are the parents of four children and reside in Pleasant Hill, California.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
5.0 out of 5 stars
AHA not just for business but for many other professionals.,
By
This review is from: The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict (Hardcover)
This is a goldmine for all to mine and benefit from. As an academic I found help in dealing with colleagues, administration, students and the general public as well as my own family and extended in-laws (and out-laws). Well written with wit and wisdom and great insights.
Gerald E. Jones PhD. Author of ANIMALS AND THE CHURCH.
2.0 out of 5 stars
It would make a good article,
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This review is from: The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict (Hardcover)
The author makes a very good point - we judge people initially and then subsequent experiences of those people are filter through the way we have judged them. He calls it "telescopic vision." The book offers good insights into why we do it, the damage it does in organizations, and that we should avoid it. But that's the book. A lot of words are spent giving examples and waxing on this point. There is so much more to conflict resolution than this.
5.0 out of 5 stars
The BIG AHA,
By
This review is from: The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict (Hardcover)
This is a "what they didn't teach you in MBA school" type of book. Extremely valuable for students learning how to resolve and prevent workplace conflicts, but perhaps the Big AHA is best understood by those that can draw from real life experiences. I found myself saying the next time I recognise this situation I'm going to shift my thinking. Thanks BIG AHA
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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