Customer Reviews

Bionaire BAP1250 Air Purifier

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I purchased this product a year ago as a replacement for a previous defective bionaire purifier of a different model(BAP2000). Upon arrival by shipping, I had a bit of trouble keeping the door on the purifier closed-if the filters are sticking out even by a bit, the door will not close and the machine will then not run. Also, the filter change light stayed on constantly. Desperate for the purifier, I foolishly held on to it. Now, not even a year later, the motor has stopped running and the door on the machine will not close at all. I have sent it back again in the end for another replacement. Having owned many bionaire purifiers in the past I find that they are powerful machines that work well. I also find Bionaire reliable in honouring their policy of replacement. Due to the fact that many stores in my city will not honour a Canadian replacement policy for bionaire products, I have continued to prefer ordering from Bionaire directly. My concern is that this Bionaire purifier has a short life span of less than a year and even arrived damaged from the start. This product was a second replacement to a previous Bionaire model of another type-which was returned twice. Also, after two seperate replacements, I was eventually required to send the damaged purifier back for replacement and to pay the shipping cost. (this was for a Canadian order) If it's any help, I have since then purchased a Holmes purifier exactly like the BAP 1250 model, and also available from Bionaire. I have had no problems with this one whatsoever. Go with Holmes 650 or expect to replace this machine more frequently.