11 of 11 people found the following review helpful:
4.0 out of 5 stars
Thank you, Bionaire...., August 7, 2006
Our house has a very damp basement and to combat that we purchased a Bionaire BDQ 24 about a year and a half ago and it worked just dandy until a little over a week ago when all of a sudden it simply stopped pulling in any moisture. Just like that. Fan still spins when you power it up, but no moisture collects in the reservoir. From what I've gleaned in the past week about the workings of dehumidifiers over the internet, the 'compressor' on the unit must have bugged out.
Well...I phoned Bionaire's customer service line and they offered to immediately replace my defective BDQ 24 with this model the BDQ 25 as the BDQ 24 was out of stock and wouldn't be available until November. November?!
A few days later, the UPS trcuk arrives with our new dehumidifier.
This model looks a lot like the model 24 only it's bigger--it is very elegantly designed (for a dehumidifier) and so far it seems to work just great, pulling in pint after pint of H-2-O.
Here's the rub: I must dock this product ONE STAR because it is Extremely NOISY!! By 'noisy' I don't mean refrigerator noisy. I am talking jumbo jet taking off in your living room noisy. It is one LOUD MUTHA!
I have no idea how Bionaire feels they can get away with referring to this machine as 'Quie-tech'. But it works.
I just hope they fixed the bugs with the faulty compressor in this model. Time will tell with regard to that issue. Anyway it does have a 2 year warranty.
Oh. And that wireless indicator is junk. Synched it up with the unit and then all it did was beep. Wife made me yank out the batteries. Very annoying.
--Bill
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10 of 10 people found the following review helpful:
5.0 out of 5 stars
Our first BEST dehumidifier, November 4, 2006
This review is from: Bionaire BDQ25-UC 40 Pint Dehumidifier
We bought this dehumidifier in the beginning of summer hoping to keep the dampness out of our basement. We felt a huge difference in our basement after just an overnight run. We have it on continuous drain setting. As far as noise goes, we don't really care since it is in the basement. But for those of you planning to keep one in your living area, it doesn't make more noise than your regular fan. The remote sure is handy. Couple of our friends have bought the same dehumidifier after seeing ours.
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9 of 9 people found the following review helpful:
1.0 out of 5 stars
NOT QUIET, NOT AT ALL, even though advertised as such, February 7, 2006
Tremendously disappointing! LOUDER than 2 other dehumidifiers I have compared it to, even though it was supposedly engineered to be quite. Clearly they can just say whatever they want. I originally bought an LG dehumidifier from Home Depot, but I returned that one because it was too loud. I found this "QuietCare" model online and ordered it. It's MUCH louder than the LG model was. It's also much louder than the 2 my parents own. I'm sitting about 35 feet away from it now (it's in bedroom, I'm in living room) and I have to turn the TV way up just to hear over it. Don't even dream about being able to sleep with it operating. This "QuietCare" nonsense is a complete scam and I'm just disappointed that I had to order online (couldn't find any stores carrying it in my area) and cannot return it now.
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