Customer Reviews

Bionaire BSH3850-U SafetySmart Tower Heater

5 star:		(0)
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2 star:		(1)
1 star:		(5)

 

 

I bought this heater for the safety features. When it tips, it turns off. When it overheats, it turns off. Great. But the Amazon description should have told me something: ONE HEAT SETTING. I have never seen a heater without at least a rudimentary thermostat. I can find no control on this one. So, when IT gets too hot, it turns off, but what about when *I* get too hot?? I have to get up and turn it off until I get cold. Then I have to get up and turn it on until I get too hot. This is an advance? It says it is smart, but it makes assumptions about how hot I want my room. It should ask ME what I want. Sorry, no deal.

When I bought it, the salesperson suggested a "replacement guarantee". Not one to go for the extra cost of $12 for a $69 item, I hestitated but decided to get the guarantee. Just as well, it stopped working within 3 weeks. The replacement I got last exactly 15 minutes. I told the store to take it back - guarantee and all.

This heater kept deciding it was too hot. So it would safely turn off. After waiting the amount of time it tells you to wait plus an hour longer after it overheats, it decided it was still too hot and just ended up blowing out cool air. A complete waste of money.

Please don't buy this heater. It shut off after 30 seconds and won't turn back on forever. Do not recommended.

I did not buy this through Amazon, but rather got it at one of the home goods chains, possibly BBandB or L and T. It worked well for one month, maybe 3 weeks. Heated the room well. Then it stopped working. The high temp light stays on no matter how long it has cooled down. Big disappointment as we really liked it while it worked.

Everything about this heater is misleading. The price makes you think that it is better then other 1500w heaters which is definatly not true. The design also makes you think that but in reality the tallness of this heater does absolutely nothing, heat only comes out of the very center of the heater. The safety features are good but are kind of for show if you ask me. If the heater is on its side then I don't need a little light to tell me thats whats wrong and the same if something is in front of the heater, If the heaters not on then I could see that something is touching it before I could see the light. Another thing is it boasts that it can heat a medium size room but we had to put it in the smallest room in the house. And lastly, it quit working all together after only three weeks. I absolutely recommend a cheaper or better heater over this one.