Customer Reviews

Birdscapes 329 Triple Tube 2-in-1 Feeder

5 star:		(5)
4 star:		(7)
3 star:		(0)
2 star:		(0)
1 star:		(10)

 

 

I bought this feeder from a local bird store. While attractive enough, I did not do my research before purchasing this feeder.

To fill the feeder you must unscrew the plastic dome lid and then screw the lid back on. The threading stripped within the first couple months causing the brown seed filler tray to come off with the dome lid. This left the 3 single tubes exposed which had to each be filled separately and very carefully. An impossible task without spilling bird seed all over the ground. Next the plastic dome lid cracked and I wasn't able to hang the feeder anymore, so I decided to call Perky Pet's customer service. I was absolutely shocked at their lack of helpfulness, professionalism or concern. They flatly stated that their warranty was only good for 30 days, something I obviously wasn't aware of. They promised to send a catalog with replacement parts and unfortunately, I'm still waiting for the catalog. I paid $65.00 for my feeder and expected it to last many many years, not just a few months.

Recently, I stopped by the bird store where I had purchased the feeder and told them my story, hoping they could help. Surprisingly they recited their own negative encounters with Perky Pet's lack of customer service in their business dealings. I suggested that they should educate their consumers before selling them a Perky Pet product, something I wish they had warned me about.

I have now done my research and am very pleased with Droll Yankee products, their lifetime warranty and customer service.

I would not recommend this bird feeder. After three months of use the top threads (where the lid screws on) cracked. My boyfriend fixed that with a large plastic washer. It has now been in use for less than a year and this morning it broke beyond repair. CHEAP PLASTIC JUNK!

After a few months, the plastic threads on the screw top cracked which sent the feeder plummeting to its death.

Don't buy this feeder. I wish I hadn't. It doesn't last.

Before it broke, I was fairly happy with it though.

I agree with everyone else about this feeder being junk. I too had the problem with the screw top threads cracking, wrapped electrical tape around mine. Part of the filler top broke off & the bottom tray is now cracked. It is also hard to clean. Had this thing 4 months & will not buy this brand again. Big waste of money!

I was skeptical after reading other reviews but went ahead anyway. Glad I did. This is exactly the same feeder as the one I had for years that got broken by my lawn service employee. The original one I bought was made by Garden Treasures (they must have renamed or sold the design) and was purchased at one of the giant home improvement store chains. I don't know why they don't still sell it! I had it for 6 years. There is nothing wrong with the thread on the lid - just don't be heavy handed with it. If you balance the lid in place and just spin it freely it will always close like it's supposed to.

Feeder arrived broken in 3 places; still had the post-it notes pointing at the breaks from the previous purchaser's return.

This is a terrible feeder. The plastic nut on the dome stripped out and the feeder fell to the ground and broke. It is not designed to hold the large amount of seed (and birds) it says it can. Do not buy this feeder. It will break in a few months.

The feeder looks great and holds plenty of feed. The swivel on the top keeps working loose and falling. Today it fell and the bottom tray split. It lasted about six weeks. I was hoping for a little more use.

Within the first few months, the hook on top separated from the rest of the feeder, and it shattered on the ground. It's all plastic, and not nearly strong enough for the weight.

Bought this bird feeder for my mom for Christmas. Given to her on Christmas day, and Today January 23, it shattered one of the tubes holding bird food.
The description of "The clear, shatter-proof plastic reservoir makes it easy to monitor seed levels." doesn't exactly hold any water :o(
What happened to spending decent money expecting a decent product??