Most helpful critical review
293 of 342 people found the following review helpful
Great suction, long cord, 1 MAJOR design flaw
on January 4, 2009
Firstly, I'm a Bissel product fan.. but was overall disappointed with this vac.
Received as a Christmas gift... used once, probably won't use again unless I'm "specifically" trying to 'un-knit' cat & dog hair from upholstery.
Very good suction, nice long cord, vacuum feels 'substantial'.
Easy empty of waste container.
Two exhaust/blower fans are positioned on both sides of the vacuum unit, just inches behind the suction area.
The first time I used this vacuum, all of the loose pet hair was BLASTED off and away from the chair I was trying to vacuum! .. onto the wood furniture and floor I had just cleaned!!
I ended up spending more time having to re-dust furniture and re-sweep my wood floor from all the hair and fuzzies I was trying to vacuum off the upholstered chair.
If I had made the purchase myself, I would have returned this vacuum.
As it was a gift from my boyfriend, I feel obligated to 'store' this vacuum and only take it out AFTER I pre-vacuum my upholstered furniture with my regular vacuum cleaner and only use the Bissel Pet Hair Eraser when I need to use the rubber vacuum end when I'm trying to un-knit hair that is embedded into the fabric.
Sorry Bissel, I am a fan, but you seriously missed this major design flaw before launching this product! If this was fixed, I'd be posting a five star review!