3 of 4 people found the following review helpful:
1.0 out of 5 stars
Broken on second use, July 30, 2009
This review is from: Bissell ProHeat 2X Upright - 9200T (Kitchen)
It worked great the first time I used it. The second time, however, I found that it wasn't spraying water/shampoo from the bottom, but the hand held sprayer worked fine.
I followed the troubleshooting procedures as outlined in the manual with no success.
I called Bissell customer service who had me clean out the little spray heads. That did not work.
After a little internet research I discovered that I was not the only person with this problem. It turns out that it may be a broken solenoid valve. A broken solenoid valve after the first use. THE FIRST USE. Sadly, the nearest Bissell approved service center is nearly an hour away. That's almost 4 hours (there and back twice) that I have to take off of work to take this BRAND NEW $[...] hunk of plastic crap to get repaired.
It is very likely I will NEVER purchase a Bissell product again.
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2 of 3 people found the following review helpful:
1.0 out of 5 stars
Do Not Buy This!!!!, August 30, 2009
This review is from: Bissell ProHeat 2X Upright - 9200T (Kitchen)
I too bought this steam cleaner. It worked great the first two times. Today I went to use it and no luck. The water/shampoo isn't coming out. And of course the Bissell.com site is down and their customer service isn't open on Sundays. HELLO isn't the weekend when people clean their homes?
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1.0 out of 5 stars
Two tries, two fails, August 18, 2011
This review is from: Bissell ProHeat 2X Upright - 9200T (Kitchen)
I bought this machine twice. The first time, after it stopped working after a year of biweekly use, I thought it was a fluke. Bought a second machine, same problem (water won't dispense). Am now looking at a Hoover, instead. Save your money, it's a pricey investment with little return.
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