Black & Decker DCM2000W SmartBrew Coffeemaker

by Black & Decker

Product Features

• 12-cup capacity
• Lighted on/off switch
• Perfect Pour carafe
• Removable brew basket
• Water window

Product Details

Product Manual [211kb PDF]

• Product Dimensions: 13.9 x 12.1 x 8.8 inches ; 5 pounds
• Shipping Weight: 5 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000089S9W
• Item model number: DCM2000
• Average Customer Review: 2.7 out of 5 stars  See all reviews (39 customer reviews)
• Amazon Best Sellers Rank: #28,009 in Kitchen & Dining (See Top 100 in Kitchen & Dining)

Product Description

Black & Decker SmartBrew coffeemaker in white. Includes 12-cup capacity, lighted on/off switch, removable brew basket, water window, cord storage and Perfect Pour carafe.

Customer Reviews

Most Helpful Customer Reviews

17 of 17 people found the following review helpful:

1.0 out of 5 stars Poor product, January 26, 2004

By 

M. McKenna (Ontario, Canada) - See all my reviews

This review is from: Black & Decker DCM2000W SmartBrew Coffeemaker (Kitchen)

We love our coffee and it's not unusual to go through coffee makers quickly. Withen the past 4 months I have bought 2 Black & Decker coffee makers. The first one was a CM100 series. It leaked like a sieve when pouring so I decided to use it as a "back up" and get a new one. I then purchased the DCM2000 series. Quite disappointed to find the same problem. Not only does it also make a mess when pouring but because we weren't diligent wiping off the bottom after every use, the finish is coming off the hot plate.
I won't buy this brand again.

16 of 16 people found the following review helpful:

2.0 out of 5 stars Problems Fixed - Only Temporarily, As tit Turned Out, March 15, 2008

By 

R. W. Bannon (Kent, WA United States) - See all my reviews
(REAL NAME)   

This review is from: Black & Decker DCM2000W SmartBrew Coffeemaker (Kitchen)

Gotta say that I think B & D have done some re-engineering on this item since these initial reviews were written, based on all the problems which I haven't experienced in the week since I've purchased this. The brew-interrupt works fine, the heating element doesn't keep working after the water has gone through, and the spout on the coffee pot itself works perfectly. Might also note that some of these reviews really refer to another model. This has no timer on it. You turn it on, you turn it off. And, at least for me, everything works perfectly.

Update 10/24/2011 - coffeemaker died after only three years...back to Mr. Coffee

19 of 20 people found the following review helpful:

1.0 out of 5 stars Do Not Buy This Product, December 28, 2004

By 

Hudson Valley Book Stop "Joe Biernat" (Red Hook, NY) - See all my reviews
(REAL NAME)   

Do not buy this product or any other product with the Perfect Pour Carafe. The brilliant designers at Black & Decker thought that they would improve on a centuries old design by incorporating a plastic spout on the glass carafe. The problem is that the coffee flows in between the two and on to the floor or whatever else you are pouring over. Nice work guys. One call to their Customer Service line was cut off. On the next I chose the option to leave a message and be called back--unfortunately the mailbox was full. I guess the poor product deserves poor customer service.