Top positive review
42 people found this helpful
Started smoking and died after a few weeks of use.
on April 11, 2013
I bought these to trim some juniper and boxwoods in my yard. In the past I've used corded electric trimmers and I seem to excel at cutting the extension cord. My first few experiences with these were very good. They performed well and were easy to manage. However, this morning, as I began to trim a bush, they began somking as if the engine were on fire. They are now dead. I bought them just four months ago and used them a few times for short intervals. I cannot recommend anyone else purchase them. I guess I need to determine if a warranty exists for them, but if there is not an easy process they're headed for the trash. If B & D replaces them, or repairs them, I'll update this review. I'll just have to be more careful with my corded trimmers.
I called Black and Decker. The company gave me a shipping label for a repair center about 90 miles away. The repair center authorized the shipment of a new unit which came today. From the day I shipped the defective unit it took 10 days for a replacement to arrive. Frankly that's impressive in this age of crappy service from big companies. I've changed my rating to five stars because the trimmers do a great job and the warranty is real.