Customer Reviews

Black & Decker OptiToast Electronic 4-Slice Toaster

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(6)

 

 

This toaster does just what you want it to - it toasts bread properly. We considered a much more expensive toaster when we bought this, but we're glad we bought this one. We've had it a year or two and have had no problems.

I bought this 4-slice toaster in a brick-and-mortar store and just after three months, the right toaster unit is stuck on 'bagel'. Which means it only toasts *one* side of my toast. It's not the switch that is stuck or anything, which could be fixed easily, its like the wires just died on the other side. I thought that was a horrible way to toast bagels anyway (though I think thats how its done with most toasters). It makes it not very crisp, and as you can imagine, makes disgusting regular toast that falls apart when you attempt to butter it. Also, it doesn't toast as much as completely dry out the piece of bread making it like a cracker. The booster feature thats supposed to raise your toast out of the slots enough to grab is is a joke. I have to dig around with a knife to get the toast out anyway.

What is up with this? My $10 sunbeam (single) toaster that died after six months made better toast.

I'm not very impressed with the Black & Decker 4-slice toaster.

The lever on one side has to be pushed down three or four times before it will stay down. The other side works OK.

The toaster is quite slow.

The "push up" feature raises the toast less than an inch, so I still have to "fish" for some slices of bread.

Got this as a gift for the family a year or two ago. Kept it clean, used it gently (only adults used this toaster, no kids). Had problems with the levers staying down and with trying to get anything out of it since they wouldn't come up very far either. But it worked fine. Yesterday, one side burnt out, today the other-strong burnt chemical smell. Kept fairly clean, never burned anything in it. VERY disappointed. Have owned MUCH cheaper toasters that worked for decades. DO NOT BUY

We have several of these toasters at work. They are a disaster. The worst part is that they are S-L-O-W. I mean glacier slow. If this toaster was any slower you would need to start your morning toast the night before. Of course even that wouldn't work since you often need to press the lever several times to get the toast done even on the darkest setting.

This is true for all three of these we have at work, so I know we didn't just get a clunker.

There are also other problems. The toast lift feature does not lift the toast high enough. the toasting is uneven.

I hate this toaster and you will too.

This toaster is terribly slow and has no power. It does not toast moist, refrigerated or hearty whole wheat and artisan breads at all. When I try to toast these on the highest setting I only get warmed bread, I then toast it again and my bread is dried out and has turned stale. Don't bother with this.

I bought this toaster as a gift for my mom. She loves it, it works great and looks great. The part she loves the most is the crumb trays that pull out. she also loves that you can toast two different things at once on two different settings. this makes a great gift for anyone. i highly recommend.

Cheaply made. You have to pull the handle up to get the bread/bagel out. Horrible. Just horrible.

terrible - junk- doesn't work - cant' believe a product could be made so poorly.