Customer Reviews

Black & Decker RC550 rice cooker in white with black accents and a glass lid.

5 star:		(7)
4 star:		(3)
3 star:		(2)
2 star:		(3)
1 star:		(13)

 

 

This cooker was very disapointing. Left unattended for cooking time (45 min.) it spit pasty rice steam all over the counter, toaster and above cupboards which is hard to get off when dry. Did not matter how much water you put in.

Rice cookers are great...that is if you get the right one. After wearing out our first one, we bought this one thinking the non-stick surface would be nice. Bad mistake. It is easy to clean...it just doesn't cook consistently. We've tried various amounts of water and we finally decided to toss this one over the fence and buy a new one.

I have purchased this rice cooker twice. The first year it burned out, literally. I purchased another one and the same thing happened this morning, almost a year later.
Pros: It is extremely easy to use, easy to clean, and is inexpensive.
Cons: Do not use this product under cabinetry. It will cause moisture stains/damage, even if the cabinetry is mounted high. Foam will bubble out of the cooker and onto the counter. The life expectancy of this cooker is only 1 year with moderate to heavy use.

I bought this because Black and Decker is a good name, but I was really unhappy when the thing stopped working after a dozen uses. There have to be better rice cookers out there!

I have never used a rice cooker before so I followed the instructions and started cooking 2 cups of rice. I checked on the rice about 1/2 hour later and the water was shooting out of the steam hole and all over my kitchen wall. I thought I did something wrong so I went online and found that the majority of the people who used this machine had the same problem. Also, the glass lid was making nises like it was going to break. I found a person on here that the glass actually broke on. This machine is dangerous and should not be left unattended. If I could give it zero stars I would but the lowest you can go is 1 star.

My family has been using this rice maker for about year -- I'll admit, it took some experimenting to figure out the correct water to dry rice ratio. After about two batches of soggy rice we decided that the lines for water marked inside the maker were useless.

Instead, we use the included plastic measuring cup for everything and ignore the pre-marked suggestions. For every measuring cup of rice we add approx. 2 measuring cups of water. The results have been perfect every time.

Sorry others had bad experiences...I bought this about a year ago and have been making rice in it about 3 times per week. Perfect every time, no matter how much water I've used. And a breeze to clean! I only make white rice, tho. I just wish B&D made a smaller model as this thing's a little big for making rice for 1.

I'm an experienced rice cooker user. The cooking directions are baloney. You MUST wash the rice, drain, then add twice the amount of water as dry rice - 1 cup dry rice to 2 cups water. Let the pot cool completely before removing leftover rice and hand washing. This will extend the nonstick surface.

We bought this one two years ago. It's been working fine for us. We used it almost every day, and we always soaked it in water for hours before we cleaned it. After several month, the non-stick interior gradually lost the coating, but the soaking helped a lot to clean it. Recently it suddenly died. I feel it should last longer. I am looking for another brand now.

The rice cooker worked great for a few years and then just died one day. It is frustrating but we definitely got a lot of use out of it. I would say for a small investment its a pretty good product. Very easy to use, and the non stick coating was easy to wash. This time around I am going to upgrade and get one that is a little better and will last longer.