Customer Reviews

Black & Decker RC866 20-Cup Rice Cooker/Steamer, Silver

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I have been using this B&D Rick Cooker from past several months. Everytime I cook rice the starch flows out from the cooker spoiling the cooking platform. I tried several ratios of Raw Rice to Water but of no use. Now, I really regret why I did not return back. Now, I'm shopping around for another rice cooker.

First of all, I must say that this is NOT a 20-Cup rice cooker. I was surprised by the size of this rice cooker when I received it as it was only slightly larger than my old 3.5 Cup rice cooker. I don't know what size cup these guys are talking about. That's not, however, the reason why I'm giving it a bad rating. I agree with another reviewer here who wrote "the starch flows out from the cooker spoiling the cooking platform". This rice cooker made a mess every time we used it. I realized that if I leave the lid half open the starch wouldn't flood the platform, but I didn't like the way rice was being cooked with a half open lid. This being said, the rice cooker died after a year. I am shopping for another rice cooker now. This time I will spend a little more money and make sure to read the reviews before I make a purchase. I wouldn't recommend this rice cooker to anyone.

This rice cooker is the worst buy I have ever made. My wife bought on and it worked great for three days then it just stopped working one day. I returned it and got a new one thinking that it was just the one we bought. Brought it home and again it worked great for thre days and then it just stopped. This is truly the worst buy ever.

I purchased this Rice Cooker/Steamer new and tend to use it at least once every two weeks. I have not had any troubles with it. I tend to let the rice sit a little longer than usual to achieve a crunchy crust on the bottom.

Product is great...cooks well and rice does'nt stick to the bottom...perfect for any kind of rice..

This is exactly what we were looking for. My wife and I are happy with this purchase. Rice cooks well. Great buy. I would recommend.

MY DAUGHTER GAVE ME THIS AS A GIFT. I HAVE HAD IT ONLY 3 WEEKS,WE HAVE RICE 3 TIMES WEEKLY AND IT HAS NOT DISAPOINTED ME YET. GREAT PRODUCT.

great just great i love rice with dinner now i can have perfect rice each night. no standing and watching. great workmanship looks good in the kitchen.