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9 of 9 people found the following review helpful:
2.0 out of 5 stars
Multiple Problems, January 14, 2003
This review is from: Black & Decker T2 Arize Toaster (Kitchen)
On the first try, the toaster worked as advertised. Bread was crisp and golden on the outside, still moist and tender inside. But then the problems began. The most serious was having the bread burst into flames. The toaster isn't by the sink and getting the burning bread out was a challenge. I called the 1-800 number that came with the product and customer service seemed only mildly concerned. I do like the product, decided I was unlucky in buying one that was defective, and exchanged it for a new one. On 2-3 occassions with the second toaster the toast has come up with small open flames on the edges. Thin bread tends to curl and at least twice the bread has curled around the support wires and jammed the toaster. On occassion, one side of the toast looks fine while the other is burnt black. Pressing the STOP button doesn't seem to abort the cycle if the toast starts to get overdone. Wisps of smoke are quite common. I'm sure this product received thorough testing so I am at a loss to understand how I can be having so many unrelated problems. This is the most expensive toaster I ever owned and it's the first time I have experienced problems. What's more basic in the kitchen than making toast? And what's more dangerous than open flames? I am still communicating with customer service and I am being sent yet another replacement. There is a new model coming out in a few months which Aplica is going to give me because of the problems I have been experiencing. My advice to owners of this product is don't leave the room while toaster is in use and don't allow small children to use the toaster without supervision.
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11 of 12 people found the following review helpful:
2.0 out of 5 stars
The Perfect Toaster for Pyromaniacs, January 27, 2005
This review is from: Black & Decker T2 Arize Toaster (Kitchen)
Half toaster, half spaceship. My mother gave me this toaster as an apartment warming gift. Little did she know that this little toaster would literally try to make the apartment a bit warmer. I have to admit, it was pretty entertaining watching the toast go up and down the first time. And I mean, how many times in your life do you get to see a toaster with a RESET button?! Well, it turns out you really need to hit this button if you prefer your kitchen in its current, pristine, non-burnt condition. Upon my third use of this toaster, I had "pain a la flambé" rather than toast. Did they really make this toaster just for the novelty of watching toast go up and down through a heating element. (I mean, really - what are those display window doors for? They seem to serve no purpose but to make the thing more "hip.") If you value your home, I'd suggest you pass up this gadget. Oh, and I gave the thing two stars because, well, the toasting process is rather entertaining, in a dangerous kind of way.
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9 of 10 people found the following review helpful:
1.0 out of 5 stars
burnomatic, December 31, 2002
This review is from: Black & Decker T2 Arize Toaster (Kitchen)
The control has a very fine line between raw and burned. It the toast is not perfectly vertical (say the bottom curls out a bit) that bit will be black. The last straw was the toast that got jammed. The heater element does not shut down until the carriage reaches the top so no matter how many times you push the emergency release button, the heat keeps coming. The flames were shooting out the top. Very entertaining but not very safe. Unplugging it and using a pair of tongs the flaming toast was rushed to the sink. Stay away from this dangerous bad idea in toasters.
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