19 of 19 people found the following review helpful:
1.0 out of 5 stars
Thermal Carafe - Great Idea, but brewing problems exist, January 11, 2005
This review is from: Black & Decker TCM700 8-Cup Thermal Carafe Coffeemaker (Kitchen)
We bought the B&D TCM700 in August and other than some minor adjustments to use it (compared to our old B&D press and brew)it worked satisfactorly. A week before Xmas the brew cycle began to act up. It was using only 2/3 of the available water. Went to B&D website and to my surprise this model does not exist. Seems they have replaced it with a different design. Still trying to reach a live person at B&D regarding the problem. Recommend something similar, but different manufacturer.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
12 of 12 people found the following review helpful:
1.0 out of 5 stars
Annoying problems, October 5, 2005
This review is from: Black & Decker TCM700 8-Cup Thermal Carafe Coffeemaker (Kitchen)
I used to have a Black & Decker TCM508 Thermal Select Plus Thermal Carafe Coffeemaker. I liked it so well that when it wore out, I got another. When that one wore out, this was the only one I could find, but I figured "same brand, ought to be fine, right?"
Wrong.
I hate this coffee maker. The design is poorly thought out.
First, you have to press the "on" button twice for it to make the coffee. That sounds like a nothing, but wait until, for the fifth time that week, you go to get your coffee and find it's on "program" because for whatever reason it didn't register the second press of the button. If you're going to use the same button for starting the coffee and programming, doesn't it make sense to have the single push to actually *make* the coffee?
The Sneak-A-Cup feature is a huge source of problems as well.
"Sneak-A-Cup" works via a small, spring-loaded switch on the basket that opens and closes. When it's open, the coffee can drip through to the carafe below. The switch is held open via a spring-loaded button on top of the carafe itself, which is about the same diameter as a dime. When you remove the carafe, the switch closes and thus doesn't drip while you pour. You put it back, and it opens again and finishes brewing.
Problem is that button is so small that the carafe must be lined up perfectly for it to work as intended. If you have put the carafe in and it's a few millimeters off-center, what happens is the basket fills up with water, dribbles out of the overflow and you get a pot full of grounds and mess plus a basket full of water and grounds.
Same thing happens if for whatever reason the button on the carafe sticks in the "down" position.
First few times it happened, I thought it was me getting used to the new design. Then it happened to my roommate a few times. It still happens on occasion despite my now making a point of putting the carafe in carefully. The tolerance for error is *that* small, that two millimeters off makes a complete mess.
That's ridiculous, in my opinion. If the button was the same diamater as a quarter, it would probably be fine, the carafe could be less-than-precisely-aligned and it would still work properly.
I'm stuck with this for the moment, we're in the middle of trying to do a long-distance move, but as soon as we're settled, I'm replacing it with something else--I'm tired of the waste and the mess.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
11 of 11 people found the following review helpful:
4.0 out of 5 stars
What is "8 cups", anyway?, October 9, 2006
This review is from: Black & Decker TCM700 8-Cup Thermal Carafe Coffeemaker (Kitchen)
Because I was very happy with the Black and Decker Kitchen Tools 8-cup coffeemaker I used for more than ten years, the world's most perfect coffeemaker until it just stopped working one Monday morning, all I wanted was a machine to take its place, with an 8-cup stainless steel thermal carafe and digital timer. After using this one for a few days, I recognize that most of my adjustment "issues" (i.e., placement of the buttons, LCD screen which can't be seen in a dark kitchen) just are differences I'll get used to, but what's puzzling is this: to make "four cups" (half a pot) in my old machine, I measured out 22 ounces of water. The TCM700 carafe, according to the box, only holds 36 ounces, for a "full" pot. So it isn't just store packages (i.e., the bags and cans of supermarket coffee which mimic the old pounds, but are only twelve ounces, at most) which are shrinking.
The complaints in some of the other reviews seem groundless: it is clear when the button is pressed and the machine is "on", and there is no requirement that the carafe be seated perfectly in order for the coffee to flow into it. It is necessary to have the lid in the "locked" position, but I assume that means that there's less opportunity for heat to escape between servings.
If I were shopping again for a coffeemaker--and I hope I'm not for another few years--I would pay attention to what the number of "cups" means in actual ounces.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No