Customer Reviews

Black & Decker TRO2000 Toast-R-Oven/Broiler

5 star:		(5)
4 star:		(3)
3 star:		(2)
2 star:		(6)
1 star:		(18)

 

 

This toaster oven worked excellently at first. Soon the you had to hold the on/off button in longer and longer to engage the toasting function. Finally it stopped working all together. The oven works very well but doesnt make up for this obvious design flaw in the product...I suppose this product would be one to avoid seeing the amount of the same type of failures...I think I would be hard pressed to reccommend this even with the excellent customer service of black and decker and the replacement of the product. I don't think the inconveince is worth it.

I received this toaster oven as a gift. Nothing about it works consistently. The timer only works on occasion. The oven heats very unevenly. And even though we keep the toaster set on the "medium" setting, sometimes the toast is burned and sometimes it is a barely warm piece of bread.

I have generally had good experience with Black and Decker products, but this toaster oven is a piece of junk.

It toasts unevenly. When toasing a bagel with the dial on full dark (just below top brown) it just barely crisps it. I then have to wait for it to cool down sufficently so that I can press the start button again. Also, the start button is so hard to press that I have to hold the back of the oven so it doesn't slide across the counter.

Bought this unit but must return it since it is so cheaply made the door does not even close evenly and the thermostat does not function correctly. I tested it at 400 with an expensive oven thermometer. I set the oven at 400 and it rose to 450 and was still rising when I shut it off and unplugged it. Don't waste your money on Black and Decker. It is one of many B&D products I have bought or have been given that is cheaply made and does not work correctly. It was a good brand 20 years ago.

This toaster oven worked great, but only for about three months. It browned toast nicely and was wonderful for baking and broiling. Unfortunately, just three months after I purchased the oven, the little black "start toast" button broke. I pushed it in one day and it refused to pop out again! Well--that was the end of my oven.
When I tried to use the oven's bake feature, (toasting was not an option, but the bake feature continued to work) the your-toast-is-done bell would go off every two minutes. Apparently the oven was still in toasting mode because the toast button remained depressed. What a headache!!

I have to say customer service was very helpful. The oven has a one year warrenty and B&D is sending me a replacement oven for a $5 shipping and handling charge.

In the future, I am going to stay away from toasters will little buttons! They break much too easily. I hope my experience will give others a little more insight on a potential problem with this oven.

Received this oven as a wedding present. Worked OK for about one week then decided to not heat up enough to make toast on the highest setting. It will take you three cycles for one slice. The door DOES NOT stay down (you will burn your hand every time)and the final straw - the knob just broke off for the broiler and cannot be fixed - to the junk heap. Thanks BD.

I have bought many B&D toaster ovens over the years. However, in the last 4 years, the quality has gone seriously downhill. Screws are missing, toasting is erratic and uneven.The finish is peeling off. My daughter had to return two new ones within two weeks. I am about to buy a Cuisinart. B&D is an abomination!!

This Toaster oven is really a piece of junk. I have had earlier versions of the Toast-R-Oven for years and years. This one feels cheap. Not only that, but at the highest "Top-Brown" setting, you are lucky if it just warms the bread up. We are returning it, and buying something else.

I recently replaced an older B&D toaster oven, which I loved, with this newer model. The best feature is the removable crumb tray, which makes cleaning a pleasure. Otherwise, this appliance burns foods at the recommended time and temperatures, and cooks unevenly. It is a BIG disappointment!

I, too, had the black toast button not work. It is also stuck in the "on" position. Ours is just over two years old. Our children have complained about that button since we first bought the oven. I don't use it a lot but won't get another one.