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Most Helpful Customer Reviews
32 of 35 people found the following review helpful:
5.0 out of 5 stars
Does a fine job,
By
This review is from: Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven (Kitchen)
I was pretty frightened to try this toaster, but I had one several years ago and after trying a much more expensive model that took at least 10 minutes to toast bread, I decided to try it, despite all the bad reviews. And for $40, what more do you want? The oven does indeed turn off when the bell rings and can toast frozen bread in about 5 minutes, slower than a regular toaster, but much faster than the high end countertop oven that I tried. I waited about a month to write this review, because I was expecting to see flames coming from the unit, but so far it's been fine. I've used this to reheat pork chops and steak and it has worked quite well and I really like the hooks that pull the rack out about an inch when the door is opened.
23 of 25 people found the following review helpful:
1.0 out of 5 stars
Black and Decker, What happened to you?,
By Karrie (Michigan) - See all my reviews
This review is from: Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven (Kitchen)
We had a Black and Decker toaster oven for 10 years. I recently gave it to a friend who needed one and I got a new B&D toaster oven. Why not? The other still is in good working order, I trusted the new one to be a good product as well.
I have the same complaints as everyone else here. It burns everything no matter what you set the timer/temp to, so basically you have to stand there the entire time and watch to make sure it doesn't burn. I also have problems with the door, I can't get the door open without the entire appliance tipping over. I have to use an oven mitt to hold the appliance down while opening the door because the outside gets too hot. The appliance does not shut off when you open the door which is a feature the old toaster had. Overall this is the worst product. Of course, I threw out the box and receipt the first day I got it because I was confident this product would be great but its not. Don't buy this product.
19 of 24 people found the following review helpful:
1.0 out of 5 stars
Doesn't work well,
By WB (Honolulu) - See all my reviews
This review is from: Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven (Kitchen)
Very slow toasting times and timer doesn't shut off during light toast setting. This was purchased after returning a Black/Decker Model No. TRO392 which overheated and started smoking(Electrical wires were burning) during first toast cycle. Two defective new units seem to indicate that B&D needs to improve their quality control. Unfortunately after having B&D Toaster Ovens for years, I now will purchase a different brand.
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