Customer Reviews

1ct tw. Black Diamond Stud Earrings set in White Gold

5 star:		(2)
4 star:		(2)
3 star:		(1)
2 star:		(3)
1 star:		(2)

 

 

I ordered these earrings directly through SuperJeweler.com because the site promised delivery by Xmas. They also promised emailed updates so I could track the progress of the delivery.

I placed my order a full week before Xmas. Aside from a single email confirming my purchase, I did not receive any notification that the order was shipped. Of course the order did not arrive by Xmas.

Needless to say, attempts to reach SuperJeweler.com by phone (at 11AM Xmas Eve) and website (at 11am and 4pm) went unanswered. As of today (Dec 27), I have still not heard from their Customer Service department... however I have received 2 emails asking me to buy more crap from their site.

The diamond earrings arrived a day late. Upon opening the box, my wife involuntarily commented "This one has a flaw". A GIGANTIC flaw that was easily seen in low light without the aid of any type of jeweler's ring or even glasses. Looking at the other earring, we saw two smaller flaws and perhaps a half-dozen chips. The diamonds do not come remotely close to the grading listed in the ad. I'm now suspicious if the "white gold" is even "white gold".

So, let's summarize: SuperJeweler took my money and then ignored me. The "Delivery by Christmas" promise was not met nor intended to be met. On the morning of Xmas Eve, they didn't answer their phone. The website's "Submit a message and we'll respond quickly" link is completely bogus. And the quality of the diamonds advertised do not match the gravel I received.

I should have paid attention to the reviews here on Amazon.com and avoided this company.

love the earrings -especially like the screw back on them-I don't need to worry about losing them

These made a nice Christmas present and my wide who is way into jewelry wears them a lot. So, they made a good impression and I am happy with them. The only con I would mention, and keep in mind I know these aren't the highest grade jewels, is that if you look close, the finish looks like it wasn't polished well. There are scratches and such and it doesn't glimmer all that well.

The earrings are totally two different sizes, one is very much smaller than the other. The backs are cheap and fall off consistently. Totally embarrassing, as they were given as a gift. Will never purchase from this vendor again. Total rip off.

Fast shipping, got exactly what i expected, and it came with a nice gift box.

I am quite happy with the quality, especially prepared when notified these earrings are I2-I3. All I wanted was real black diamond earrings, this pair definitely satisfied the need... the price was a great deal! The need for high quality black diamonds is irrelevant due to the darkness of the diamond. Thanks again, very happy!

The product looks much larger than it actually is and the prongs on the studs were bent when they arrived. I didnt expect flawless jewlery for the price but I did expect a little better quality than what I recived! The earrings were not even in a real jewlery box instead they were in the cheap card board boxes that you get with the jewlery you pay 5.00 for at a Wal Mart somewhere. Im not even sure the gold is real It sure dosent look like it! I would not reccomend This seller to a freind thats for sure.

Ordered this for a gift for Christmas along with other things from TRIjewelers. The box it came in was cheap and almost embarassing to try and give someone. Also, the ear rings had scratches on them and as I write this I'm wondering why I even gave it 2 stars. I feel you can get better stuff for a little more. This is the first review I've ever done so that tells you how much I don't like this product. Shop some where else

Maybe it was worth the price but I was surprised to see, with the naked eye, so many gouges and cracks in the stones. Nothing in the description regarding the poor quality.

When I placed the order for the earrings I thought 1.0 cttw would look like a 1.0cttw until I got them in person. It looks like a .50cttw instead, I was truly disappointed!!