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BlackBerry Bold 9700 Phone (T-Mobile)
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BlackBerry Bold 9700 Phone (T-Mobile)

by BlackBerry
4.1 out of 5 stars  See all reviews (23 customer reviews)

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Technical Details

  • Size (LWH): 4.19 inches, 2.36 inches, 0.55 inches
  • Weight: 3.84 ounces
  • Network Compatibility: GSM
  • Minimum Rated Talk Time: 360 minutes
  • Minimum Rated Standby Time: 408 hours
  See more technical details

Product Details

  • Product Dimensions: 4.2 x 2.4 x 0.6 inches ; 3.8 ounces
  • Shipping Weight: 1.2 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B002VWJZ42
  • Item model number: 9700 Bold
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (23 customer reviews)
  • Amazon Best Sellers Rank: #458,790 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
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Product Description

Product Description

Carrier: AT&T (GSM based) Technology: 3G AT&T Standard , 3G EURO Standard, Quad Band 850/900/1800/1900 Feature: 3+ Megapixel Camera, Bluetooth, Calendar, Camera, Candy Bar Form, Edge, Email Client, GPS / Location, High-Speed Data GPRS, Megapixel Camera, Memory Card Slot, MP3, Qwerty Keyboard, Speaker Phone, Video Capture, Video Clip, Voice Dialing, Wi-Fi   Weight: 4.23 oz Talk Time: Up to 5 hours Stand By Time: Up to 500 hours Product Includes Blackberry 9700 Onyx/bold 2 Smartphone Black AT&T AC travel charger Standard battery Stereo Headset USB data cable Carry case Sync software CD-ROM User manual Product OverviewProperly replacing one of the most popular, recognizable BlackBerrys ever made is no easy task for RIM, but it looks like they've done a respectable job in officially announcing the Bold 9700, a device we've seen rumored as the "Onyx" through much of 2009. The new model gently massages the original Bold's time-tested formula by moving the camera up to 3.2 megapixels, giving the screen another 40 lines of vertical resolution (480 x 360, up from 480 x 320), and shipping with the brand new BlackBerry OS 5.0 out of the gate. Also notable is that the 9700 replaces the trackball with an optical trackpad --continuing a trend started by the Curve 8520 -- and will ship in both 900 / 1700 / 2100 and 800 / 850 / 1900 / 2100MHz 3G varieties, making the phone a perfect fit for AT&T, T-Mobile, and a multitude of networks in Canada and Europe. RIM isn't announcing specific carrier availability, but they're teasing that it'll be coming on "carriers around the world" starting in November. Follow the break for a quick teaser video from the boys and girls up in Waterloo. Warranty Terms: IBlackberrys offers a 21 day warranty covering parts and labor for all “imported” unlocked phones that do not carry a manufacturer’s warranty

Powerful and refined, the BlackBerry Bold 9700 smartphone for T-Mobile includes built-in support for both 3G connectivity and voice calls over Wi-Fi networks (802.11b/g). Enabled for T-Mobile's expanding high-speed 3G network, the Bold 9700 offers fast data delivery and an enhanced Web-browsing experience that lets you connect quickly to social networking sites such as Facebook. And, of course, you'll enjoy all the communication and connectivity features you've come to expect from a BlackBerry phone--including email served up by the BlackBerry Internet Service and a full menu of messaging options (SMS, MMS, and IM).

The BlackBerry Bold offers built-in support for 3G cellular connectivity and both data downloads and voice calls over Wi-Fi.

Other features include access to BlackBerry App World, a 3.2-megapixel auto-focus camera with video capture capabilities, and Bluetooth connectivity.
Offering top-of-the-line performance and functionality, it features a sophisticated, high-gloss black finish, chrome highlights and leatherette back. It also includes a distinctive, highly tactile full-QWERTY keyboard for fast and accurate typing, and an innovative touch-sensitive optical trackpad, which makes for a great navigation experience.

The built-in GPS supports navigation and location-based services via the included BlackBerry Maps application. A hot-swappable microSD/SDHC memory card slot provides additional storage for multimedia files and archiving applications, with a 2 GB memory card included and support for optional 32 GB cards. Other features include a 3.2-megapixel camera/camcorder, Bluetooth 2.1 connectivity for hands-free devices and stereo music streaming,

The BlackBerry Bold 9700 offers easy access to BlackBerry App World, the official app store for BlackBerry smartphones, enabling you to browse and download fun and functional mobile applications to their phone. Many applications are readily available directly on the smartphone, such as Slacker Radio for easy access to free music, TeleNav GPS Navigator for turn-by-turn directions (trial version), and visual voicemail for easier access and response to voicemails.

Staying Connected

With BlackBerry's push email technology, your email will find you without having to initiate a connection. BlackBerry devices are designed to remain on and continuously connected to the wireless network, notifying you as new email arrives. In addition to the text, you can also receive and view attachments in a wide range of popular file formats, including Microsoft Office, Corel WordPerfect, and Adobe PDF.

Browse the web with the integrated, full-featured browser, which quickly and efficiently displays HTML pages as well as enables you to set up RSS feeds to stay connected to up-to-the-minute news and blog posts. And keep up with your contacts using a variety of instant message (IM) networks, including the integrated Blackberry Messenger as well as downloadable clients for Google Talk, Yahoo! Messenger, and Lotus Sametime.

For corporate users, this BlackBerry device delivers all the enterprise email and messaging capabilities you've come to expect. It's supported on the BlackBerry Internet Service, giving you access to up to 8 work or personal email accounts (including most popular ISP email accounts), as well as BlackBerry Enterprise Server, enabling advanced security and IT administration within IBM Lotus Domino, Microsoft Exchange and Novell GroupWise environments.

Key Features

  • Fast 3G connectivity via T-Mobile's HSDPA/UMTS network (1700/2100 MHz bands, UMTS/HSDPA; see more about T-Mobile's 3G service below)
  • Unlimited nationwide Wi-Fi Calling with T-Mobile's Unlimited HotSpot Calling service or the new Wi-Fi Calling with MobileOffice solution for business customers. Get great coverage at home when used with a T-Mobile HotSpot @Home wireless router, and receive unlimited nationwide calls over Wi-Fi, at home or at any U.S. T-Mobile HotSpot. (Learn more)
  • Quad-band GSM phone for good global voice connectivity (850/900/1800/1900 MHz bands)
  • BlackBerry OS 5.0
  • Support for BlackBerry App World featuring a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones. Categories include travel, productivity, entertainment, games, social networking and sharing, news and weather, and more.
  • Visual Voicemail enables you to listen to your voicemail messages in any order, respond in one click and easily manage your inbox without ever dialing in to the network.
  • GPS navigation and location-based services via BlackBerry Maps and other third-party solutions. (Learn more)
  • 2.44-inch display with 480 x 360-pixel resolution and 65K color depth.
  • 35-key backlit QWERTY keyboard
  • 3.2-megapixel camera with auto-focus, image stabilization, 2x digital zoom, flash, and geotagging capabilities.
  • Video capture capabilities with up to 480 x 352-pixel resolution for sharing (176 x 144 pixels for sending via MMS)
  • Multi-format digital audio and video player with compatibility for MP3, WMA 9 Pro/WMA 10, AAC/AAC+/eAAC+, MPEG4, H.263, H.264, and more.
  • BlackBerry Media Sync is built right into your BlackBerry Desktop Software and lets you sync your desktop iTunes or Windows Media Player music files with your BlackBerry smartphone. If you're a Mac user, just choose the "media" option and you're ready to sync your iTunes music collection from your BlackBerry smartphone onto your Mac.
  • Bluetooth 2.1 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits.
  • Memory expansion via microSD card slot with support for optional cards up to 32 GB. A 2 GB card is included with the phone, and it also has an internal 256 MB memory.
  • Full messaging capabilities including SMS text, MMS picture/video and IM instant messaging (via popular services including AOL, Yahoo!, Windows Live Messenger, and Google Talk)
  • BlackBerry Browser for accessing Web sites.
  • Organizer tools including calendar, task list, memo pad, and calculator
  • Airplane mode allows you to listen to music while the cellular connectivity is turned off
  • Integrated hands-free, full duplex speakerphone
  • Voice-activated dialing capabilities

Vital Statistics
The BlackBerry Bold 9700 weighs 4.3 ounces and measures 4.2 x 2.4 x 0.6 inches. Its 1500 mAh lithium-ion battery is rated at up to 6 hours of talk time, and up to 360 hours (15 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies, as well as T-Mobile's 3G network (1700/2100 MHz).

What's in the Box
BlackBerry Bold 9700 handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, wired hands-free headset, BlackBerry Desktop Software, quick start guide, user manual

T-Mobile Services

  • High-speed data connectivity via T-Mobile's 3G network: In addition to its quad-band GSM connectivity, this phone is also compatible with T-Mobile's UMTS/HSDPA 3G network, which operates on the 1700/2100 MHz AWS spectrum. This phone is designed to automatically connect to the best available network (3G or GSM/GPRS/EDGE) to provide faster data speeds when accessing the Web or downloading content from the T-Mobile Web2go content portal. T-Mobile's 3G network now covers 170 million people in more than 235 cities nationwide and by the end of 2009 is planned to be available to approximately 200 million people across the U.S.

    In areas where the 3G network is not available, you'll continue to receive service on the via T-Mobile's EDGE network (which stands for "Enhanced Data Rates for Global Evolution"). This high-speed, mobile data and Internet access technology is fast enough to support a wide range of advanced data services (with average data speeds between 75-135Kbps), including full picture and video messaging, high-speed color Internet access, and email on the go.

    While this phone is optimized for use with T-Mobile's high-speed 3G network, many of its functions will also work well on the moderate-speed EDGE network. If you plan to access the Internet extensively on your phone, 3G network coverage may serve you best.

    Activities that work well on EDGE or 3G networks:

    • Email, instant messaging, and texting
    • Downloading ringtones, CallerTunes, wallpaper, light data files
    • Sending photographs via e-mail or picture messaging

    Activities that work best on a 3G network:

    • Viewing content-heavy websites (lots of images or videos playing)
    • Viewing YouTube and other video files (they will play on EDGE, but require loading time)
    • Uploading large files (photos, videos, presentations) to sharing websites
    • Downloading large files from an e-mail or a website

  • T-Mobile HotSpot Enabled service: Effortlessly transition between Wi-Fi calling and T-Mobile's wireless network while you talk with T-Mobile's Unlimited HotSpot Calling service or the new Wi-Fi Calling with MobileOffice solution for business customers. Unlimited nationwide Wi-Fi Calling requires either Unlimited HotSpot Calling mobile plan or Wi-Fi Calling with MobileOffice service, qualifying rate plan, broadband Internet connection and wireless router. Regular plan minutes are used when call does not originate on Wi-Fi network.

Learn More

BlackBerry Maps

Always know where you are and how to get where you need to be with BlackBerry® smartphones featuring BlackBerry Maps and GPS (Global Positioning System) capabilities. Enter an address and receive directions to businesses, restaurants and other locations. Type or paste the information, or launch a map by clicking on a pre-existing address in your address book to view routes and step-by-step directions.
  • Interactive maps allow you to pan left, right, up and down and to zoom in and out
  • Local search lets you find locations based on keywords. Enter a search term like "pizza" to find pizza places near you
  • Send maps via email
  • Bookmark your favorite locations for future reference
  • Fully optimized for BlackBerry smartphones for fast loading times and efficient data usage
  • BlackBerry Maps works with your current wireless network, so no carrier switching is required.

Technical Specifications

  • Video format support: DivX 4, DivX 5/6 partially supported, XviD partially supported, H.263, H.264, WMV3, MPEG4, Sorenson Spark & On2 VP6(Flash support)
  • Audio format support: .3gp, MP3, WMA9 (.wma/.asf), WMA9 Pro / WMA 10, MIDI, AMR-NB, Professional AAC/AAC+/eAAC+
  • Email support: BlackBerry Enterprise Server and BlackBerry Internet Service (POP3/IMAP4)
  • IM client: Yahoo, MSN Live, AIM, Google Talk, ICQ
  • USB connectivity: USB port allows charging and data synchronization of the device with a USB "A" to micro-USB "B" cable
  • Bluetooth support: Mono/Stereo Headset, Hands-free, Serial Port Profile, Bluetooth Stereo Audio (A2DP/AVCRP) and Bluetooth SIM Access Profile (version 2.1)

Customer Reviews

Most Helpful Customer Reviews
55 of 55 people found the following review helpful
5.0 out of 5 stars Great communication device,pretty good pocket computer December 10, 2009
NOTE: This review is long and detailed, especially relevant for heavy users of Google services.

This is my second Blackberry, obtained from T-mobile at an upgrade discount (now possible through Amazon). My first Blackberry was the T-mobile Curve offering (my review on the 8320 may prove helpful to provide context for this review and for first time smart phone buyers). Last time I purchased a phone, I was just looking for a really high quality phone, and the 8320 certainly delivered. However, over time I gradually used more and more smart phone features until by 2009 I was totally hooked. While the 8320 was great as a phone, its limited memory and sluggish processor made it painful to use for certain apps - and impossible to use for more than a handful of apps.

So this time around my goal was to get a smart phone that made good sense for my current desired usage. Here were my requirements:

Keep costs down
Great phone (sound quality, speakerphone, quick dialing, coverage, vibrate options, international use, etc.)
Alternative reception if needed (WiFi UMA or femtocell)
Great e-mail (must handle Gmail well)
Sync contacts/calendar with Google and otherwise works seamlessly well with Google
Works seamlessly with other cloud apps I use heavily (Evernote, Dropbox, etc.)
Media player with 3.5mm jack
Camera of high enough quality to use in conjunction with Evernote OCR
Easy to use (configuration, speed of device, shortcuts, etc.
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31 of 34 people found the following review helpful
5.0 out of 5 stars Great Phone From a former iPhone & Android User November 19, 2009
Length: 2:16 Mins
I've been a long time AT&T costumer. I thought I could live without having an actual keyboard when it comes to texting, but after a week without my Sidekick Keyboard - I decided to ditch my Samsung Eternity for the Blackberry Bold 9700.

I was hesitant about purchasing this smart phone because I was never a fan of Blackberry's (RIMM). I had a BB during their initial boom in the early part of the new millennium. However, the poor browser, poor cell phone network, lackluster screen color, non desirable keyboard, awful battery life, whack OS, & lack of T9 predictive text just couldn't win me over.

After I realized that I couldn't text on a touch screen phone, unless it was the iPhone. I decided that I must have a cell phone device with an actual qwerty keyboard, if I expect to survive my text message & email addiction.

I picked up the Blackberry 9700 with my corporate discount and walked away with a nice high end phone at a very reasonable price. I have to say that I really enjoy the web browser on the new BB. You can zoom in & out with ease. I thought no browser could compare to the iPod Safari besides the Android G1, but after getting this device - I can safely say that this browser is also one of the best. Its right behind the safari and G1. Prior models were confined to small screens, thirty-five dollar internet only data plans, and no ability to zoom in or out. You were subjected to a small screen and reading small text till your eyes was squinting like grandmas.

New Optical Trackpad (Over the old Trackball)
Big vibrant screen
Threaded Text Messaging
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17 of 18 people found the following review helpful
4.0 out of 5 stars 3G and UMA - at last! December 13, 2009
Postscript, February 2012: T-Mobile lets me use a lot of free communications tools. While Apple and AT&T and Verizon Wireless limit the communications applications you can use, T-Mobile does not, and on its Blackberrys you can use both 3G and UMA to make calls and connect to the internet, UMA being a way to use GSM telephony over WiFi at WiFi speeds - this device lets you "tether", as well, using your mobile phone as a wireless broadband modem for your laptop or PC. UMA lets me call back to the US over WiFi from abroad as well, for free (!), so for me, this is a totally gorgeous combo. It turns the Blackberry from a cellphone with internet into communications central. It isn't just Skype, either. I am one of the lucky owners of a Google Voice number, still an invite-only affair, and that works brilliantly too, on the BB 9700. Google has a native Blackberry application available, and so everything you can do in Google Voice on a PC using a browser can be done in the Google Voice app, including downloading, playing and forwarding Google voicemail. Works even over the slower EDGE network, Google Voice gives you all the follow-me-calling, caller screening and centralized voicemail functionality those of us who worked for large corporations are used to.

Why is this important? Blackberry does not censor what you can install on your phone, T-Mobile lets you make calls on your 3G handset using their networks, like Google and Skype, and Google provides a plethora of useful communications and professional tools.
Here is my original review, from December 2009:
I can't say the BlackBerry Bold 9700 is pretty - it looks to me like a cheapie, bits of chrome and leather on a plastic casing, with a "keyboard" whose keys can only be operated by a kid.
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Most Recent Customer Reviews
5.0 out of 5 stars Great Device for Techies and Non-Techies
I've had a BlackBerry Bold 9700 for a year now, and wouldn't trade it for an iPhone. It's very easy to use and keeps me in touch with multiple work and personal e-mail accounts;... Read more
Published on November 7, 2010 by Lectrice
5.0 out of 5 stars Just got it today & couldn't be happier!
After my beloved Curve 8900 was stolen, I needed a replacement. The aforementioned has been discontinued and this was the only suitable upgrade as all of the newer Curves are jokes... Read more
Published on October 18, 2010 by Miss Formaldehyde
5.0 out of 5 stars Great Quality
The Bold 9700 was a great choice. The quality of the phone surpasses the competition and you can depend on it working well with very few problems. Read more
Published on August 31, 2010 by Hansleiden
2.0 out of 5 stars Not a great phone, mediocre customer service from T-Mobile
I got my Blackberry Bold 9700 in December 2009 based on the advice of a close friend. The phone had problems from the gitgo and was finally replaced in March, 2010. Read more
Published on April 29, 2010 by LV George
4.0 out of 5 stars Wonderful e-mail machine
The 9700 Bold is a wonderful e-mail machine, especially if you have multiple accounts to manage. The web browser stinks. Read more
Published on February 28, 2010 by Dutch Oven Guy
5.0 out of 5 stars Simply fantastic phone
This phone is simply fantastic. If you are considering a smartphone, there are many factors to consider and you need to take time to decide what is important to you. Read more
Published on February 11, 2010 by Ben
1.0 out of 5 stars don't get T-Mobile
Our experience with T-Mobile is that they couldn't keep track of our payments. Despite the fact that we paid, skept our receipts, and made repeated call to T-Moblie Customer... Read more
Published on February 9, 2010 by Richard
5.0 out of 5 stars Amazing BlackBerry
The main reason I moved from the 8900 (which I loved) to the 8900 was for the better battery life. I am hard on my battery. Read more
Published on January 30, 2010 by Melissaox
1.0 out of 5 stars Palm Pixie
The phone was terrible, when the battery died it stayed dead never came back on.
Published on January 30, 2010 by Amazon Customer
5.0 out of 5 stars Amazing.
I have gone though tons of smart phones iphone however i have never before had a blackberry. This is by far the best phone I have ever owned. Read more
Published on January 10, 2010 by Sam
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