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26 of 26 people found the following review helpful:
5.0 out of 5 stars
Great communication device,pretty good pocket computer, December 10, 2009
NOTE: This review is long and detailed, especially relevant for heavy users of Google services.
This is my second Blackberry, obtained from T-mobile at an upgrade discount (now possible through Amazon). My first Blackberry was the T-mobile Curve offering (my review on the 8320 may prove helpful to provide context for this review and for first time smart phone buyers). Last time I purchased a phone, I was just looking for a really high quality phone, and the 8320 certainly delivered. However, over time I gradually used more and more smart phone features until by 2009 I was totally hooked. While the 8320 was great as a phone, its limited memory and sluggish processor made it painful to use for certain apps - and impossible to use for more than a handful of apps.
So this time around my goal was to get a smart phone that made good sense for my current desired usage. Here were my requirements:
Keep costs down
Great phone (sound quality, speakerphone, quick dialing, coverage, vibrate options, international use, etc.)
Alternative reception if needed (WiFi UMA or femtocell)
Great e-mail (must handle Gmail well)
Sync contacts/calendar with Google and otherwise works seamlessly well with Google
Works seamlessly with other cloud apps I use heavily (Evernote, Dropbox, etc.)
Media player with 3.5mm jack
Camera of high enough quality to use in conjunction with Evernote OCR
Easy to use (configuration, speed of device, shortcuts, etc.)
Popular model with many accessories available
Long battery life
Enough memory so I don't have to manage it
Feels good in hand
Able to charge by putting in a cradle
Tethering possible (Bluetooth preferred)
Optional but nice:
Great browser
Maps
Turn by Turn navigation (free preferred)
The 9700 with T-mobile strongly delivers on most of my requirements, and surpasses the 8320 in almost every respect by a wide margin. One by one:
Costs: Was able to keep my grandfathered T-mobile Blackberry contract for 40/month for voice (1000 anytime, unlimited nights/weekends) and 20/month for unlimited data (but no text/SMS). Our family also has the hotspot home service for an additional 10/month to provide an unlimited domestic calling home line. And a 12% AAA discount off the bill - so this is far less expensive than we could get for these services than from any other carrier. On the other hand, for users who require few voice minutes, heavy data, no tethering, and no home phone, iPhone with AT&T could be only slightly higher in cost.
Phone: Terrific - just as good as 8320 which was also great. I find the phone quality I experience to be better than using an average phone with a land line (cordless or corded). The speakerphone and internal phone is of higher quality but lower volume - so may be more difficult to hear in very noisy conditions, though ear buds or headsets can be used in such circumstances. The alternative UMA reception works just as well on 9700 as it did on the 8320. The quality of the speakerphone is so good that I often use it for music if I'm not in reach of my earphones - while of course not as good as what you get over a high quality headset, it is the best speaker quality I've heard from a cell phone - and I thought the 8320 was good.
E-mail, Google apps: Built in Email function is great but is not geared for IMAP Gmail so I downloaded the Google Mobile App and then the individual components Gmail, Sync, and Maps. Gmail and Maps are outstanding, Sync is adequate. The search by voice feature of Google Mobile App is amazingly useful in so many ways I could write a couple pages just about this one feature (watch what happens when you do voice searches for "Phillies" or "Black Widow" or "3+11" . . .). By using Gmail I give up push E-mail (it checks every 20 minutes or if I force it to with "refresh") but is otherwise better - including the ability to search g-mail very quickly. None of this is any different from the 8320 - except that everything is much quicker - and I can use Maps without having to reboot the phone to get memory back. The Google Reader icon merely invokes the Blackberry browser with Google Reader RSS - and it is so tiny that it is unusable. I did figure out that I could use Google Reader reasonably well with the BOLT browser (which I had to download and then set to 3x Large font rendering). I also use Google Voice to replace T-mobile's voice mail and it works great, though you have to wait a few minutes for voice mails and their transcriptions to show up on your phone. Of course, all of these things work way better on Android and the iPhone, but with the exception of Google Reader, they are plenty good enough on the Blackberry.
Other Cloud Apps: Unfortunately, Blackberry is harder to develop for than the iPhone (and probably Android too), partly because Blackberry has so many models (too many, IMHO). The result is that Evernote for the iPhone is fantastic while it is passable on the 9700 and downright primitive on the 8320. The screen is bigger and the browser is better and faster on the 9700 (OS 5) than it was on 8320 (OS 4.5), and this accounts for why I'm actually beginning to use Evernote do search within the app and it brings up the notes with that term in the browser - you have to wait 5-10 seconds but it works. On the 8320 this was too slow to be workable. Dropbox does not have a client for Blackberry but is expected to release one by the end of 2010. Roboform has a primitive Blackberry client that doesn't sync wirelessly - I have to manually copy over my passcards every once in a while. Blackberry is a major platform so I am assuming these apps get better over time, but they will always trail the iPhone.
Media Player - the media player functions (mp3, pictures, video, voice notes, etc.) works just as well as it did with the 8320 - there's probably been some changes but I didn't notice them. However, the Pandora app runs much better on the 9700 than the 8320 due likely to some combination of 3G coverage and a faster processor. On the 8320, the application paused often in weak coverage areas and had a tendency to stop in the middle of a song and skip to the next on occasion.
Camera quality - I am a huge fan of Evernote but the 8320 camera was not able to take pictures of regular size text that could be recognized as text by Evernote's OCR. The 9700 camera specs are better and this proved out with Evernote in my initial tests. I found that with bright light and a distance of at least 11 inches away, I could take pictures of restaurant menus and Evernote was able to index most words in the picture. So I will have access to the menus of all of our favorite restaurants through Evernote once I take pictures of them all. This could also be done with business cards, wine bottles, white boards . . .
Ease of Use - This is where Blackberry's fall flat. It took me many many hours of fiddling to master the use of the 8320. While most of this knowledge transferred over to the 9700, it still took many hours to set up the phone as I downloaded apps, set preferences, etc. The iPhone is obviously much better in this regard, and for a heavy Google services user like myself, so is Android, from everything I've read. The menus of preferences were moderately better laid out than the 8320, which helped some. But here are some of the issues:
1) The Apps store experience is frustrating (i.e. Quickpull is an app that worked for 8320 and appeared on the 9700 app store so I installed it but it froze up my system - why does this appear at all if it hasn't been updated yet for the 9700?). Installing apps is slow and requires rebooting. Some apps are NOT in the app store (Google mobile app, Bolt, etc.).
2) The profiles system for setting alert preferences is powerful, and a bit easier to use than the 8320, but still complicated.
3) The initial layout of icons on the phone screen was so cumbersome (including many links to useless apps promoted by T-mobile) that I spent quite a while rearranging them so I could more easily find what I was looking for.
On the bright side, there are many handy shortcuts available on Blackberries. I especially like having each letter assignable to a speed dial, so I use the first letter of last names for home phone speed dials, and the first letter of first names for cell phone speed dials. As you learn the shortcuts, the phone becomes very fast to use, far faster than a computer for some things.
Popularity - Blackberries in general are among the most popular smart phone brands and 9700s in particular appear to be a big hit. Within months there will be a flood of accessories but the phone is so new that there's not too much yet. Many apps have not yet been updated for the 9700 or the OS 5.0.0.330 which powers the phone. However, it is harder to write Blackberry apps, so I am expecting iPhone to always have better and more up-to-date apps, and probably Android as well as that platform matures.
Battery/Memory - Battery life is amazingly good - I have been unable to use more than 30% of the battery in one day despite a lot of fiddling, syncs in the background, Pandora use, etc. There is enough memory for apps that I don't have to worry about it any more. This is a vast improvement over the 8320, which was a pocket computer in theory but in actual practice memory limited to less than a dozen apps, and required constant fiddling to manage memory if you used it like that. However, as application developers start increasing the size of apps, it's easy for me to imagine 256MB of memory getting to be a problem a year or two from now . . .
Phone in Hand - The 9700 is the...
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26 of 28 people found the following review helpful:
5.0 out of 5 stars
Great Phone From a former iPhone & Android User, November 19, 2009
Length:: 2:16 Mins
I've been a long time AT&T costumer. I thought I could live without having an actual keyboard when it comes to texting, but after a week without my Sidekick Keyboard - I decided to ditch my Samsung Eternity for the Blackberry Bold 9700.
I was hesitant about purchasing this smart phone because I was never a fan of Blackberry's (RIMM). I had a BB during their initial boom in the early part of the new millennium. However, the poor browser, poor cell phone network, lackluster screen color, non desirable keyboard, awful battery life, whack OS, & lack of T9 predictive text just couldn't win me over.
After I realized that I couldn't text on a touch screen phone, unless it was the iPhone. I decided that I must have a cell phone device with an actual qwerty keyboard, if I expect to survive my text message & email addiction.
I picked up the Blackberry 9700 with my corporate discount and walked away with a nice high end phone at a very reasonable price. I have to say that I really enjoy the web browser on the new BB. You can zoom in & out with ease. I thought no browser could compare to the iPod Safari besides the Android G1, but after getting this device - I can safely say that this browser is also one of the best. Its right behind the safari and G1. Prior models were confined to small screens, thirty-five dollar internet only data plans, and no ability to zoom in or out. You were subjected to a small screen and reading small text till your eyes was squinting like grandmas.
Pros:
3G
New Optical Trackpad (Over the old Trackball)
Big vibrant screen
Threaded Text Messaging
3.5 MM headjack
New OS (Runs a bit quicker without the lag time)
Decent call quality
Excellent new broswer
Mini SD up to 32GB
Use your songs as ringers
Wi-Fi
Personal Email (Up to 10 accounts can be added)
IM
Themes
App Store
My Favs
Full HTML Web Browser (Sometimes)
Excellent Multimedia Player (Accepts every format possible)
Includes 2 chargers (Wall Charger & USB charger)
Includes ear phones and carry case
Cons:
For long time BB users, this device is really just a cosmetic upgrade with a new OS (Flashier Icons)
Micro USB (No more Mini USB)
Video & Camera (3.2 Megapixel as oppose to 8.0)
Cheap plastic rubber casing
Non RIMM Consumer Changes Mind!
For anyone who has wanted a BB but held off on getting one and want an entry level Blackberry at a decent price - this is the model to get. Everything about it is an upgrade. The device is basically the BB Bold with a different casing. The battery life could still use some more juice. With excessive email checking & non stop texting, the phone usually needs a charge after a day and a half of usage (Sometimes i can go a charge for 2 days before a charge so thats not bad). I did set the brightness of the phone to the lowest brightness available and it has lasted for a little over 2 days with no charge needed. Even on the lowest brightness, the screen is still very bright, sharp, & crisp. And i still do unlimited texting & web browsing. However, AT&T doesn't offer the best mobile minute plans on earth & their data plan is probably one of themost expensive around. They are fully aware that their signal is one of the best & in doing so, make up for it by charging their non-friendly services at non-friendly prices, which usually doesn't offers an abundant amount of minutes, unlimited data, internet, email, text etc will end up costing you a lot!
I pay under seventy bucks a month for a decent amount of mins & unlimited everything else. My friend has a similar plan on Verizon, its not unlimited, and her bill is always over a hundred each month.
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8 of 8 people found the following review helpful:
4.0 out of 5 stars
3G and UMA - at last!, December 13, 2009
Postscript, February 2010: T-Mobile lets me use a lot of free communications tools. I was really pleased to find an application, iSkoot, that uses a Skype module and runs on my BlackBerry Bold 9700. It is formally compatible with the Bold 9000, not the 9700, but I thought I would try anyway, and sure enough, it runs just fine. I just spent half an hour talking to my buddy Andy, who lives in Australia, but is currently working in Saigon, using Skype over 3G, and it was clean as a whistle, called from the car. Importantly, the Blackberry can handle internet access, accessing other apps, and Skyping or calling all at the same time, something that on most other phones is not possible. With a headset, being able to look something up during a conversation you are used to on your laptop, but you can now do it on the phone too.
This isn't just the Blackberry. While Apple and AT&T and Verizon Wireless limit the communications applications you can use, T-Mobile does not, and on its Blackberrys you can use both 3G and UMA to make calls and connect to the internet, UMA being a way to use GSM telephony over WiFi - this device lets you "tether", as well, using your mobile phone as a wireless broadband modem for your laptop or PC. UMA lets me call back to the US over WiFi from abroad as well, for free (!), so for me, this is a totally gorgeous combo. It turns the Blackberry from a cellphone with internet into communications central. It isn't just Skype, either. I am one of the lucky owners of a Google Voice number, still an invite-only affair, and that works brilliantly too, on the BB 9700. Google has a native Blackberry application available, and so everything you can do in Google Voice on a PC using a browser can be done in the Google Voice app, including downloading, playing and forwarding Google voicemail. Works even over the slower EDGE network, Google Voice gives you all the follow-me-calling, caller screening and centralized voicemail functionality those of us who worked for large corporations are used to.
Why is this important? Unlike Apple and others, T-Mobile, Blackberry and Google do not restrict functionality. Blackberry does not censor what you can install on your phone, T-Mobile lets you make calls on your 3G handset using their networks, like Google and Skype, and Google provides a plethora of useful communications and professional tools.
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Here is my original review, from December 2009:
I can't say the BlackBerry Bold 9700 is pretty - it looks to me like a cheapie, bits of chrome and leather on a plastic casing, with a "keyboard" whose keys can only be operated by a kid. Blackberry used to make more fashionable phones.
But then, as they say in the world of motor vehicles, we get under the hood. This thing (in the version that T-Mobile sells) has: WiFi (a.k.a. wireless networking), 3G, GPS (free) and: UMA! This is too cool.
I am going to assume you're well familiar with the jargon by now, except perhaps for UMA. UMA, or Unlicensed Mobile Access, is a technology that lets you use a wireless Ethernet (WiFi, in common parlance) network for voice calls, using an otherwise standard GSM cellphone. It's been around for a while, and I've used the service for several years, but what excited me so much is that the Blackberry is the first phone T-Mobile offers that has both 3G and UMA. The terms I am using - 3G, EDGE, GPRS, UMA, all belong in the European GSM technical cellular standard, the same system that is used by T-Mobile and AT&T Wireless, in this country, a system that is in use in over 90% of the world. Verizon and Sprint are using an American developed technology called CDMA, which is, to all intents and purposes, dead outside the USA. American wireline companies, back when, had no option but to use this technology when cellular telephony was introduced, for very valid legal and regulatory reasons, but Verizon, Sprint and Nextel did not switch to GSM when they could, while other North American carriers did, and so their CDMA phones are unusable on anybody else's networks (with exception of a few specially designed hybrid handsets, which are effectively two cellphones in one, using two different carriers). A GSM phone you can buy anywhere, and use anywhere, provided it is a modern quadband phone, and it is "unlocked" (or "no-line", as it is called in parts of Asia) - all GSM phones can be.
But back to Blackberry's new Bold 9700, which I just began using. There is a lot wrong with it - the keys are too small, the display is too small, Blackberry has been trying to squeeze a square peg into a round hole. I understand they want to get as close to a "regular" cellular phone form factor as they can, while retaining Blackberry's PDA features, but they have gone too far, IMO. It is functional and usable, but a pain. The old Blackberry 6230 I got in 2004 is the smallest form factor that is comfortable to use as a PDA.
But there is a lot right with the Bold 9700, much more so than there is wrong. For one thing, I live somewhere with little cell service, so UMA, for me, is the ideal solution - when I get home my UMA phones automagically switch to my wireless network, and then I receive and make my calls using that. Additionally, calls made over WiFi do not count toward your airtime minutes, all calls within the United States are effectively completely free of charge. I can't tell you how wonderful this is - T-Mobile (the only carrier in the United States that offers UMA) charges a flat rate across my account to put UMA on all lines - and "Hotspot service" is available at most MacDonalds and Starbucks outlets in the US, too. The only problem was that the choice of handsets was limited, and no handset was available that offered 3G as well as UMA. They do exist - an LG phone available in Europe has UMA, but that is enabled only when you buy the phone from Orange in the UK or France.
Enter the new Blackberry. It has 3G and UMA, and more besides, like WiFi and GPS, something I have gotten used to as I have been using the Nokia 6110 Navigator 3G phone for this purpose since 2007. GPS shouldn't be in cars, it should be right in your hand, and go where you go. We stopped buying carphones, too, nobody in their right mind would have a phone locked to their vehicle, right? As I had not seen the magic "3G" indicator on the screen of one of my cellphones in the US, I drove out towards Fredericksburg after receiving and setting up the Blackberry 9700 I just bought. Much to my surprise, I got a good 3G signal on T-Mobile's network much closer to home than I expected - at the local Giant store, which sits in a nearby shopping center built only two years ago. That is actually on the edge of the semi-rural area I live in, where cellular service is spotty at best. And it is quite a bit farther from Fredericksburg than I had expected.
What is important about 3G? As many teenagers and students already know, you can have reasonable speed internet, voice and your primary life databases all in one device. There really is no longer a need (depending on where you live) to have anything "wired" any more. Especially a device like the Blackberry, coupled with a technologically savvy phone company like T-Mobile, gives you everything.
The device itself has 3G internet as well as WiFi internet, and it can, in T-Mobile's version, be used as a digital modem for your laptop or desktop computer - something called "tethering". Having a separate data card for your laptop is completely obsolete - using Google Voice, you can even have a secondary phone ring when the primary does, so you don't have to break your data connection when a call comes in. The cost of the second line is only $10 per month, good if you do a lot of talking as well as a lot of internetting at the same time. Having said that, with your laptop connected to the internet using a 3G connection on a 3G phone, you would be able to use Skype for voice communications, and need not bother with the phone in that respect.
Now, I gotta talk to you about GPS. You know the GPS units we've been getting for the car - standalone GPS, maps loaded on the device, etc. And then there is the GPS mobile phone companies are trying to sell us, which actually isn't GPS at all, but just a clever application that uses the GPS chip that has to, by law, built into a cellphone in the US, these days. Its sole purpose is to let the emergency services know where you are when you make a 911 call.
Unlike "true" GPS, this method relies on the phone using the chip to figure out your location, then downloading local maps, provided yours is a wireless broadband phone - 3G or EV-DO. That's fraught with problems - if you lose your network connection your GPS is dead, I've just experienced that with the LG phone I was trying out, whose GPS application spend most of its time not working, when it cannot get a data connection in the rural area that I live in. When I leave the house, where it uses my WiFi connection, it dies as soon as I am halfway down my driveway.
So: if you want a phone with GPS, you're best off getting one that can function as a standalone GPS unit. Like the Nokia 6110 Navigator I picked up in the Philippines in 2007 (they weren't sold in the US), which has a complete GPS unit, with Route 66 navigation software, and preloaded maps, those that are not included with the phone you can buy and download from Route 66. The Nokia (its successor is the Nokia 5800, which Nokia does sell in the US, but the 5800, too, uses instant download mapping) does the "on the fly" GPS as well, where you can access free maps from Nokia itself. Nokia does let you download maps to your PC using the Ovi Map downloader, but once you have them on your handset you have to buy a subscription if you want to use navigation with them.
I will be...
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