Customer Reviews


9 Reviews
5 star:
 (4)
4 star:
 (1)
3 star:
 (3)
2 star:    (0)
1 star:
 (1)
 
 
 
 
 
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Great customer service
Having reviewed this item as 3 star, because it needed 2 torx drivers and only 1 was provided, I would now rate the sellers customer service as 5 star. Having seen my prior review, the seller immediately contacted me offering to send me the missing torx driver and stating that the driver would be included with future orders.
Published on January 28, 2010 by D. Galvin

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6 of 6 people found the following review helpful:
1.0 out of 5 stars Not OEM parts
I have sincere doubts that this item is OEM, original equipment manufacture. The case cover does not fit correctly as the thermoformed plastic I received is incorrectly curved, and will surely let foreign dirt penetrate the case in the future, thus compromising the device electronics. Within five days of use, the silver plating started coming off the trackball unit. The...
Published 22 months ago by Clark Simcoe


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6 of 6 people found the following review helpful:
1.0 out of 5 stars Not OEM parts, April 12, 2010
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
I have sincere doubts that this item is OEM, original equipment manufacture. The case cover does not fit correctly as the thermoformed plastic I received is incorrectly curved, and will surely let foreign dirt penetrate the case in the future, thus compromising the device electronics. Within five days of use, the silver plating started coming off the trackball unit. The buttons themselves are of no other that I have seen in registered retail Blackberry outlets. The product shipped came in a box,with the logo, "money clipper, genuine leather, #901e." Shipping took two weeks. It is my firm opinion that this product is an off-shore knock off, and definitely not an original RIM Blackberry part. I resent being mislead by the company's advertisement posted on Amazon.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Great customer service, January 28, 2010
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
Having reviewed this item as 3 star, because it needed 2 torx drivers and only 1 was provided, I would now rate the sellers customer service as 5 star. Having seen my prior review, the seller immediately contacted me offering to send me the missing torx driver and stating that the driver would be included with future orders.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars New RIM BlackBerry, July 11, 2010
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
Everything was as advertised. The order was received in time and in good condition.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Like New, May 17, 2010
By 
CYJ (Baltimore, MD) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
the Blackberry faceplate fits perfectly. My 8310 looks like new again! I'm really thrilled. You may have to look online to figure out how to disassemble your device though. And remember to wipe off the faceplate before reassembling it, or better yet, don't put finger prints on it all because after it's put back together, there's no way to wipe them off unless you take it apart again.
The only reason why I didn't rate it 5 stars is because the kit came with no instructions, other than that it's PERFECT!!!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Great product, February 23, 2010
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
I had cracked my screen and they wanted $40.00 to replace it in the store. Great price and a good product
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Blackberry Makeover, July 22, 2009
By 
Sapphire19 (Knightdale, NC USA) - See all my reviews
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
This was what I needed to give my Blackberry Curve 8310 a facelift. After having multiple scratches on the front, I decided it was time to do something about it. I refused to get a new phone just because the faceplate was beat up. I wish it would have come with some instructions, but I figured it out with a little time and a lot of patience. If you're not a handy person, I would suggest asking someone to put it together because it is a little difficult to snap it on there.
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3.0 out of 5 stars incomplete tool set, December 12, 2011
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
I didn't pay attention to the other reviews and have to agree that the tool set is incomplete. The 8320 Blackberry at least has two different sizes of screws and the screw driver provided can only be used for the smaller ones.

However I give it a 3 because the main part of the faceplate (without the keyboard portion) can be changed since it only requires the smaller screws to be removed. I could also use the track ball and change it. It works fine.
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3.0 out of 5 stars Blackberry faceplate replacement, December 10, 2011
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
The items were as described. Kit came with all correct tools.
Used the YouTube video for disassembly and reassembly instructions.
Unfortunately cover does not fit correctly. When installed faceplate binds keyboard which prevents some keys from working.
Phone was an inexpensive stopgap until able to upgrade. Keep the cover loose and solved problem.
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3.0 out of 5 stars The Face plate doesn't seem to fit the 8320, May 30, 2011
Amazon Verified Purchase(What's this?)
This review is from: --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Titanium Color Front Cover Face Plate Case Part AT&T T-Mobile GSM Phones Plus Tool Kit T5 Screw Driver & Opener (Electronics)
We tried to install the face plate but then realised that the screw driver that was included was not the correct size. It was too big to fit the screw. We were able to borrow a screw driver but after we install the face plate it did not fit properly. It was bulging near the top of the phone. We had to remove it and re-fit the phone with the old face plate. The trackball was okay though. I am not satisfied with the face plate it didn't fit.
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