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BlackBerry Tour 9630, Black (Verizon Wireless)

61 customer reviews
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Technical Details

  • Size (LWH): 4.4 inches, 2.4 inches, 0.6 inches
  • Weight: 5.28 ounces
  • Network Compatibility: CDMA
  • Minimum Rated Talk Time: 5 hours
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Product Description

Product Description

BlackBerry smartphone with QWERTY keyboard; dual-network capable for 3G-enabled GSM access when traveling abroad Access V Cast, Music and Video services via fast EV-DO data network; GPS-enabled for turn-by-turn directions; use phone as a modem for your laptop 3.2-megapixel camera/camcorder; Bluetooth stereo music; MicroSD memory expansion to 16 GB; access to personal and corporate email Up to 5 hours of talk time, up to 336 hours (14 days) of standby time What's in the Box: handset, battery, travel charger, 2 GB MicroSD card, wired stereo headset, swivel holster

The feature-packed and highly refined BlackBerry Tour 9630 world phone for Verizon Wireless keeps you connected and lets you roam the globe in style. In addition to accessing the reliable and fast Verizon Wireless voice and data network, the Tour is also compatible with 3G-enabled GSM networks outside the United States, giving you the option to make phone calls in 220 countries and to access email and Internet in any of the 175 countries where Verizon Wireless provides data roaming services.

Roam where you want to with the BlackBerry Tour 3G world phone, which provides the option to make phone calls in 220 countries and to access email/Internet in any of the 175 countries where Verizon Wireless provides data roaming services.
The Tour comes packed with all the communication and professional functionality you expect from a BlackBerry device, including a push-based mobile solution for email and access to Microsoft Office files. It's also compatible with Verizon's V Cast Music Service, which enables you to purchase songs through your phone and download them via Verizon's fast 3G EV-DO data network. You'll stay on course thanks to the VZ Navigator GPS turn-by-turn direction service, as well as be able to find your way in foreign destination using the VZ Navigator Global service. And with the optional Visual Voice Mail service, you'll be able to quickly and easily scroll through your messages and pick the ones you want to listen to.

The BlackBerry Tour includes a large, highly tactile, full-QWERTY keyboard and a large 2.4-inch display with one of the highest resolutions available yet on a BlackBerry device. Other features include a 3.2-megapixel camera/camcorder with geo-tagging capabilities, Bluetooth connectivity for handsfree devices and stereo music streaming, MicroSD memory expansion (a 2 GB card is included), easy access to favorite social networking and instant messaging services, support for BlackBerry App World, and up to 5 hours of talk time.

Dual Connectivity
Perfect for the fashionable world-traveling professional, the BlackBerry Tour and Verizon Wireless' Global BlackBerry service allow customers to access e-mail and place and receive domestic and international calls in Asia, Australia, Europe, the Middle East, North America, and parts of Africa. When used at home here in the U.S., you'll connect to Verizon's 800/1900 MHz CDMA network, as well as its 1xEV-DO 3G high-speed data network--which offers download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps. (Learn more about where EV-DO coverage is offered.)

But when you're traveling within a GSM network coverage area outside of the U.S. provided by Verizon Wireless' global roaming partners, the quad-band GSM-enabled Tour provides easy voice connectivity while roaming the globe. Additionally, it provides global 3G connectivity (2100 MHz UMTS) for fast access to the Internet, data and more when traveling outside the United States. It comes with a pre-installed SIM card.

Stay connected with a push-based mobile solution for e-mail, messaging (IM, SMS, MMS), and social networking (see larger version).

Other features include GPS location services, a 3.2-megapixel camera/camcorder with geo-tagging capabilities, Bluetooth stereo music streaming, MicroSD expansion (with included 2 GB card).
Verizon Services
With this GPS-enabled phone, you'll be able to access the Verizon Wireless VZ Navigator service (additional charges applicable) for voice-prompted turn-by-turn directions, heads-up alerts, local search of nearly 14 million points of interest in the US (such as landmarks, restaurants and ATMs), and detailed color maps.

Additionally, this phone is compatible with the VZ Navigator Global service, which enables you to find locations and access turn-by-turn directions in North America and Western Europe, including Canada, Mexico, France, Germany, Italy, Norway, Spain, Sweden, and the United Kingdom (with more being added). Helping to alleviate stress or confusion caused by reading road signs or directions in an unfamiliar language, VZ Navigator Global allows you to choose either English or Spanish as the default language, and miles or kilometers to mark distances. You'll also be able to find restaurants, gas stations, banks/ATMs and other popular spots in these countries using Local Search.

With Mobile Broadband Connect (subscription required), you can use your smartphone as a modem for your notebook when you connect the two using a USB cable--or open a Bluetooth connection--enabling you to access the Internet or your company intranet. The tethered modem capability is ideal when you're traveling and need to use your notebook to check email, access corporate networks, or download large files like presentations and reports. And with Mobile Broadband Connect, you won't have to buy an extra PC Card or other devices. Additional subscription charges applicable.

With Visual Voice Mail, you can delete, reply and forward voice mail messages without having to listen to prior messages or voice instructions. Visual Voice Mail is the ideal tool for the busy mobile professional who may need to prioritize which messages he or she listens to first. Features include on-screen access to voice mail message status, save up to 40 messages for 40 days (or archive permanently), create up to 10 different caller ID-based greetings, and reply via call back, text or even voice mail.

The V Cast Music service enables you to download songs instantly to your phone, or purchase music through your PC and transfer the files to your phone. If purchased from your phone, you'll receive two copies of the song: a Windows Media Audio Pro Plus format at 64Kbps stereo is sent to your phone, and a Windows Media Audio 9 format at 160Kbps stereo is sent to your account in the V CAST Music online store for downloading to your PC. V Cast Music offers nearly 2 million songs, with more being added all the time.

In addition to the V Cast Music service, this phone is also compatible with the Verizon Wireless V CAST Music with Rhapsody, which enables you to access this exclusive digital music service for RealNetworks and for MTV Networks. V CAST Music with Rhapsody delivers unlimited monthly access to music on up to three Rhapsody-compatible mobile phones and players and online on multiple PCs and Web browsers. In addition, customers who purchase music over-the-air are able to download the master copy of the songs or albums to their PCs free of digital rights management (DRM) software that restricts how and where music can be played.

Phone Features
The BlackBerry Tour 9630 features a chic black finish with chrome highlights surrounding its sleek design and a bright 2.4-inch display that delivers the highest resolution available on a BlackBerry smartphone (480 x 360 resolution at 245 ppi)--presenting pictures, web pages and videos with incredible clarity. The Tour includes a trackball navigation system located on the top of the QWERTY keypad with finely sculpted keys for fast and precise typing. It also features an integrated spell checker with a customizable dictionary to help maintain accuracy while on the go.

It offers premium phone features including voice activated dialing, enhanced background noise cancellation, and a low-distortion speakerphone. This phone also provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, handsfree car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server (additional charges or subscription applicable).

With BlackBerry push technology, you don't need to retrieve your e-mail. BlackBerry devices are designed to remain on and continuously connected to the wireless network, allowing you to be discreetly notified as new e-mail arrives. Support is also built-in for viewing e-mail attachments (Word, Excel, PowerPoint, WordPerfect, and PDF formats).

With the BlackBerry Internet Service, you'll be able to easily access up to 10 supported personal and work email accounts, send and receive text and instant messages, and connect on popular social networking sites with friends, family and co-workers. It's also compatible with BlackBerry Enterprise Server, which provides advanced security and IT administration features within IBM Lotus Domino, Microsoft Exchange and Novell GroupWise environments.

In addition to the industry's leading mobile email and messaging solution, the Tour supports text (SMS), picture (MMS) and instant messaging (IM) on today's most popular platforms as well as social networking sites. Take your social life on-the-go with Facebook for BlackBerry and Flickr Photo Uploader for BlackBerry application. A Mobile IM feature provides access to Google Talk, MSN, Yahoo!, Windows Live, and AIM instant messaging services.

The media player can play movies smoothly in full-screen mode, display pictures and slideshows quickly and manage an entire music and video collection, and with BlackBerry Media Sync you can quickly and easily sync music from iTunes and Windows Media Player with the smartphone. The Tour comes with a 256 MB flash memory (and 256 MB of RAM), and the device is expandable via MicroSD/SDHC memory cards up to 16 GB in size (a 2 GB card is included with the Tour).

Other features include:
  • 3.2-megapixel camera with auto-focus, image stabilization, 2x digital zoom, geo-tagging capabilities, and video capture
  • Support for BlackBerry App World, featuring a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones. Categories include travel, productivity, entertainment, games, social networking and sharing, news and weather, and more.
  • Preloaded DataViz Documents to Go, allowing you to edit Microsoft Word, Excel and PowerPoint files directly on the handset.
  • BlackBerry 4.7 Desktop Software with integrated email, phone, SMS, browser, calendar, address book, and additional organizer applications
  • English, French and Spanish language support
  • Ring Tones: 32 Polyphonic + vibrate (MIDI, MP3)
  • Password protection and keyboard lock
  • 3.5mm stereo headset jack
  • Video format support: MPEG4 H.263, MPEG4 Part 2 Simple Profile, H.264 (encoding and decoding 30fps), WMV
  • Audio format support: MP3, AAC, AAC+, eAAC+, WMA, WMA ProPlus
  • Hearing Aid Compatibility = M3

Vital Statistics
The BlackBerry Tour 9630 weighs 4.58 ounces and measures 4.4 x 2.4 x 0.6 inches. Its 1400 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 336 hours (14 days) of standby time. It runs on the 800/1900 MHz CDMA frequencies and is compatible with the EV-DO 3G data network when on the Verizon network in the US; in international territories, it's compatible with 850/900/1800/1900 MHz GSM/GPRS/EDGE networks as well as 2100 MHz 3G (UMTS) networks.

Product Details

  • Product Dimensions: 4.4 x 2.4 x 0.6 inches ; 5.3 ounces
  • Shipping Weight: 1.4 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B002GJTS3I
  • Item model number: Tour
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (61 customer reviews)
  • Amazon Best Sellers Rank:
  • Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

90 of 98 people found the following review helpful By Stuart on July 18, 2009
I've been waiting for the Tour since its early rumor days. I am already an addicted Blackberry user for my job. One thing I notice in general with cell phone reviews, is there is very little time spent commenting on the core function of a cell phone, that being a "Phone." I made my first call on the Tour and the recipient kept asking me to repeat myself. I didn't think anything of it. I made another call to a friend who said "Are you talking with a sock in your mouth?" Okay now I'm worried. I'm calling from the same chair where the day before I was using my old Motorola E815 and it was crystal clear. Finally I leave myself a voice mail. Literally I could not make out the words I said. Interestingly, the sound that I hear on my end is great so from my perception the call quality is excellent. I figured this has to be defective so I returned it for a replacement. It was exactly the same. I am also concerned that the replacement revealed inconsistent quality in the build of the phone. The battery door had a minor but detectable "jiggle" to it that conveys cheapness. The track ball on the second one seemed loose as if it were barely touching the rollers. A quick Google on the Tour Battery door revealed the loose battery door is a common complaint. In the end, I had to give up the Tour since nobody could hear me. One more thing because I know somebody is thinking, my finger was not covering the microphone hole. I have a Curve 8330 I use every day for work, it is crystal clear.
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87 of 97 people found the following review helpful By Tarun VINE VOICE on July 16, 2009
So, I have been using blackberries ever since the day they were released with the 8xx model and have since been through almost every model that has come out, including the Storm for one day. My recent device of choice was the Blackberry Curve II or 8900 which was a EDGE and Wi-Fi enabled blackberry with a beautiful screen and a great keyboard. The device prior was a Blackberry Bold, which incidentally sparked the new generation of Blackberries. Today I received my Blackberry Tour 9630 running on the Verizon Wireless network....sorry but the guy in the glasses was nowhere to be seen in the box and or around me. Jokes aside, the Tour touts the Verizon EVDO network and no Wi-Fi; it does have a SIM so that it can be used globally. I know there are dozens of reviews on this product so I am not going to go in to the features, I am merely going to try to share my experience with the device after one day.

Missing WI-FI: When the device became available I was a little worried that the lack of Wi-Fi might hamper its functionality, especially when doing things that required constant streams of data. I love TWITTER, as you all know by now, and thus I was worried that using apps such as the beautiful "Tweet Genius" would be cumbersome due to updates coming over the aged CDMA network. However, much to my surprise the speed is wonderful and I have yet to see any need for the missing Wi-Fi radio.

Battery Life: Time will best tell this tale, but as of now the battery stands at a cool 80%. The battery was fully charged by the time I got the unit in my hands, in fact it had been charged overnight by one of my associates. I received the unit at about 8am this morning and started the Verizon activation process.
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20 of 22 people found the following review helpful By Wandrwoman TOP 500 REVIEWERVINE VOICE on July 13, 2009
11/2010 REVIEW UPDATE: Ok, so I was the last person on Earth to use The Tour. I purchased mine on the very first day of issue, it worked great, I loved it, I didn't have any of the problems other reviewer commented on.....until mid October when the track ball started to go jumpy-crazy on me. So yes, I now see how terrible that can be! But it took over 1 1/2 years for the darn thing to go on me. Long story short, I am now the happy (so far) owner of the Verizon Blackberry Bold with a track pad, WiFi (very good feature), etc., etc. Amazon doesn't seem to carry the Bold so there will be no reviews on this site from me and my Bold. Ciao and over and out!

7/29/10 REVIEW UPDATE: Device still going strong. This is what it does: make and receive phone calls in the US and abroad, receive and send emails for multiple accounts easily, text quickly with the querty keyboard, use simple but helpful apps such as Open Table, Google Maps, [...], Kindle reader(!),Spider Solitaire. It is just ok for web surfing. Perfect for quick fact checking but not leisurely browsing. It needs charging about every two days with moderate use, every night for a few hours with heavy use. It has never run out of power in the middle of the day. It is a useful device rather than a fun device. It does it's job. I don't use the Blue Tooth function so can't comment on that feature. I don't expect to receive email while I am talking on the phone so don't see the problem there. The camera is perfectly fine and I use it often. Here are the minuses: track ball can be pokey at times, sometimes this is a physical problem and sometimes it's related to malfunctioning apps. When the phone is receiving data the track ball will freeze for a second or two.
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17 of 19 people found the following review helpful By R. Guentner on September 30, 2009
Verified Purchase
There have been several comments related to the transmitted voice quality of this phone. I have no problem with being heard clearly, but there is a little trick to it.

Look at the bottom of the Tour phone. The pinhole is the microphone to capture your voice. It has been engineered electronically and acoustically to cancel out background noise while capturing the speaker's voice clearly. For best results, hold the Tour 9630 so that that pinhole points at the corner of your mouth. You will be heard clearly and unwanted background noise reduced.

While working for the telephone company testboard, I frequently used a headset to allow me full use of both hands. The last one had a tube from the earpiece that served as the microphone pickup. The factory instructions were to place the tube so that it pointed at the corner of your mouth. It did not work if the tube was pointed anywhere else.

When I first tried a Blackberry, I had complaints about my audio. So I checked the phone for the location of the microphone. I then found a position for the phone that points the microphone at the corner of my mouth. For me, that is with the phone in my left hand, with my fingernails just below the temple of my glasses. Now I am heard clearly every time I use the phone. Try it. It works.

P.S. I absolutely Love this phone!
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