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Product Description
The BlackBerry Bold 9780 weighs 4.2 ounces and measures 4.3 x 2.4 x 0.6 inches. Its 1500 mAh lithium-ion battery is rated at up to 6 hours of talk time, and up to 408 hours (17 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies, as well as T-Mobile's 3G network (1700/2100 MHz).
Customer Reviews
Most Helpful Customer Reviews
152 of 159 people found the following review helpful
Finally I got my new device and I can tell that it was all that I was expecting. I bought it from Amazon.com store (not another seller) and when the box arrived the first thing that I checked was the model number and it is RCM72UW, which works with 3G bands 850/1900/2100, so this is AT&T, Rogers, Telus model...not T-Mobile model, so this is good news for me 'cause I use Movistar-Venezuela service. Well, to be honest I can not assure that Amazon.com will always be sending this particular model because they don't make any difference about the 3G compatibility and believe me 'cause I expend a lot of mails to customers service and they couldn't give me this detailed info. I took the risks and bought it anyway. Another info displayed on the box: Blackberry Bold 9780 Smartphone, 1256- Americas (Spanish) QWERTY-Black. Model RCM72UW, Made in Mexico. It comes with OS 6.0.0 Bundle 863. NOTE: Surprisingly it came with a 2GB microSD card already installed even when it wasn't published in the product details. Other info found checking in the options: active 3G bands 1, 2, 5 y 6. Searching in the internet I found that this means that it works with 3G bands 2100/1900/850/800. The box content is: 9780 device with plastic label protection on screen, battery cover, upper front (where it's printed "Blackberry"), camera lens and flash, leather pouch (the simple plane one, without belt clip, the leather looks like artificial type), earphones, battery, 5 feet USB cable (longer than the old one I had), standard wall charger with multiple international adapters (I was expecting ipod-like wall charger with female USB input, but it came with the usual one), Desktop software CD, user manual and some quick guides.
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Update: According to several comments about this review I noticed that Amazon changed the product model number and description. As you can read in the page it says that the model is now RCN72UW (when I bought it the publication said it was RCM72UW and that was the phone I received). Now the product description is very specific and says that this phone works with T-Mobile's 3G network (1700/2100 MHz). I highly recommend to carefuly read all the information and descriptions published by Amazon in the product page so you can be certain of what you are buying.
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Finalmente tengo mi nuevo telefono y puedo decir que es todo lo que estaba esperando. Lo compré de la tienda Amazon.com (no de otro vendedor) y cuando la caja me llegó lo primero que corroboré fue el modelo del telefono y decía que es RCM72UW, que es el que trabaja con las bandas 3G 850/1900/2100 por lo que este telefono es la version AT&T, Rogers, Telus, para Venezuela sería Movistar y Movilnet, NO es la version T-Mobile, lo cual es excelente en mi caso ya que yo uso Movistar. Bueno, para ser honesto no podría asegurar que Amazon.com despachará siempre este modelo o versión en particular ya que ellos no diferencian la compatibilidad 3G y creanme que gasté un monton de emails al servicio de atencion al cliente preguntandoles y no me supieron dar los detalles. Yo asumi el riesgo y lo compré de todas maneras. Otra información que aparece en la caja: Blackberry Bold 9780 Smartphone, 1256- Americas (Spanish) QWERTY-Black. Model RCM72UW, Hecho en Mexico. Viene con el sistema operativo OS 6.0.0 Bundle 863. NOTA: Sorprendentemente vino con una tarjeta microSD de 2GB ya instalada, aun cuando no estaba publicado en los detalles del producto. Otra información que conseguí revisando las opciones: bandas 3G activas 1, 2, 5 y 6. Investigando en internet descubrí que esto significa que trabaja en las bandas 3G 2100/1900/850/800. El contenido de la caja es: celular 9780 con lamina plastica protectora en la pantalla,frontal superior (donde dice "Blackberry"), tapa de la bateria, lente de la camara y flash, forro de cuero (el mas simple de todos, sin clip para poner en la correa, el cuero parece artificial), audifonos, batería, cable USB de 1,5 metros (mucho mas largo del que tenía antes), cargador de pared estandar con multiples adaptadores internacionales (estaba esperando uno con entrada USB hembra como el que usa el iPod, pero vino el mismo de siempre), CD con el Desktop sotware, manual de usuario y algunas guias rapidas.
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Actualización: En vista de varios comentarios sobre esta nota, me di cuenta que Amazon cambió el modelo del producto y las descripciones. Como podrán leer en la página, ahora dice que el modelo es RCN72UW (cuando lo compré la publicación decía que era RCM72UW y ese fue el teléfono que recibí). Ahora la descripción del producto es bastante específica y dice que este teléfono trabaja con la red 3G de T-Mobile (1700/2100 MHz). Insisto en recomendarles que lean cuidadosamentetoda la información y descripciones publicadas por Amazon en la página del producto para que así puedan estar seguros de lo que están comprando.
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Update: According to several comments about this review I noticed that Amazon changed the product model number and description. As you can read in the page it says that the model is now RCN72UW (when I bought it the publication said it was RCM72UW and that was the phone I received). Now the product description is very specific and says that this phone works with T-Mobile's 3G network (1700/2100 MHz). I highly recommend to carefuly read all the information and descriptions published by Amazon in the product page so you can be certain of what you are buying.
-------------------------------------------------------------------------------------------------------------------------
Finalmente tengo mi nuevo telefono y puedo decir que es todo lo que estaba esperando. Lo compré de la tienda Amazon.com (no de otro vendedor) y cuando la caja me llegó lo primero que corroboré fue el modelo del telefono y decía que es RCM72UW, que es el que trabaja con las bandas 3G 850/1900/2100 por lo que este telefono es la version AT&T, Rogers, Telus, para Venezuela sería Movistar y Movilnet, NO es la version T-Mobile, lo cual es excelente en mi caso ya que yo uso Movistar. Bueno, para ser honesto no podría asegurar que Amazon.com despachará siempre este modelo o versión en particular ya que ellos no diferencian la compatibilidad 3G y creanme que gasté un monton de emails al servicio de atencion al cliente preguntandoles y no me supieron dar los detalles. Yo asumi el riesgo y lo compré de todas maneras. Otra información que aparece en la caja: Blackberry Bold 9780 Smartphone, 1256- Americas (Spanish) QWERTY-Black. Model RCM72UW, Hecho en Mexico. Viene con el sistema operativo OS 6.0.0 Bundle 863. NOTA: Sorprendentemente vino con una tarjeta microSD de 2GB ya instalada, aun cuando no estaba publicado en los detalles del producto. Otra información que conseguí revisando las opciones: bandas 3G activas 1, 2, 5 y 6. Investigando en internet descubrí que esto significa que trabaja en las bandas 3G 2100/1900/850/800. El contenido de la caja es: celular 9780 con lamina plastica protectora en la pantalla,frontal superior (donde dice "Blackberry"), tapa de la bateria, lente de la camara y flash, forro de cuero (el mas simple de todos, sin clip para poner en la correa, el cuero parece artificial), audifonos, batería, cable USB de 1,5 metros (mucho mas largo del que tenía antes), cargador de pared estandar con multiples adaptadores internacionales (estaba esperando uno con entrada USB hembra como el que usa el iPod, pero vino el mismo de siempre), CD con el Desktop sotware, manual de usuario y algunas guias rapidas.
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Actualización: En vista de varios comentarios sobre esta nota, me di cuenta que Amazon cambió el modelo del producto y las descripciones. Como podrán leer en la página, ahora dice que el modelo es RCN72UW (cuando lo compré la publicación decía que era RCM72UW y ese fue el teléfono que recibí). Ahora la descripción del producto es bastante específica y dice que este teléfono trabaja con la red 3G de T-Mobile (1700/2100 MHz). Insisto en recomendarles que lean cuidadosamentetoda la información y descripciones publicadas por Amazon en la página del producto para que así puedan estar seguros de lo que están comprando.
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55 of 60 people found the following review helpful
I recently bought a phone blackberry 9780 from Worldwide Distributors. In the Technical details of the product it clearly states "Quad-band GSM cell phone compatible with 850/900/1800/1900 frequencies and US/International 3G compatibility via 800/850/1900/2100/ 1700/2100 MHz, UMTS/HSDPA plus GPRS/EDGE capabilities" The phone I received is not compatible with all 3G bands as stated. I got a T-Mobile phone which works with 3G bands 1, 4, 8 (2100, 1700, and 900) and does not work with 1900 my operator 3G band. I am dissapointed that Amazon been a company of such high reputation allows sellers to publish such false advertisement.
40 of 47 people found the following review helpful
Amazon Verified Purchase
The phone was advertised as brand new when i bought it in early January 2011. To my surprise, I switched it on to find a thread of love text messages from some guy back in Oct 2010 which obviously means it had been used. The phone does look brand new and currently works without any problems. It better stay that way considering how much $$$$ is splashed out for the device!!!!
So after about one month, the key pad especially the BB button started malfunctioning. I tried to return the phone unfortunately, becos i moved to Africa shortly after the purchase, US customs made it difficult to return to seller. So i decided to cut my losses and buy a new key pad which i did. It worked better although for the BB button, it was still faulty. I then realized it was a problem not of the key pad, but in the underlying board.
So i've had to live and struggle with the phone until yesterday when the screen went crazy. Now i cant see anything on the screen. I'm going to have to buy a new one.......Lesson learned. This time, i'll buy directly from Blackberry or a national carrier
So after about one month, the key pad especially the BB button started malfunctioning. I tried to return the phone unfortunately, becos i moved to Africa shortly after the purchase, US customs made it difficult to return to seller. So i decided to cut my losses and buy a new key pad which i did. It worked better although for the BB button, it was still faulty. I then realized it was a problem not of the key pad, but in the underlying board.
So i've had to live and struggle with the phone until yesterday when the screen went crazy. Now i cant see anything on the screen. I'm going to have to buy a new one.......Lesson learned. This time, i'll buy directly from Blackberry or a national carrier
Most Recent Customer Reviews
Good Stuff
The Bold 9780 is another good blackberry phone. The OS 6 isn't as bad as i thought.For me i dont have any problem with this phone.
Published 2 days ago by BB
blackberry squash
I ordered two phones. One was not charging well. Even when fully charged it shows that there is no charge on the phone. Read more
Published 7 days ago by anita
Blackberry failed wine
The BB phone to buy on Amazon is wrong: it is not recognized by the computer to charge information and not read the memory card. A real disappointment with the purchase!
Published 12 days ago by Susana
Solid as Oak
I have owned far too many phones in my life, mostly because I'm a geek. I've had an iPhone 3G, 3GS, and iPhone 4; a Nokia N8, Nokia N95, Nokia X2, Nokia C3, and now use a Nokia E6... Read more
Published 16 days ago by Douglas J. La Rose
Este producto no trabaja adecuadamente en Venezuela
I did not know how to return this product. I live in Venezuela and if I returned this product, the cost being more expensive than I expected. Read more
Published 22 days ago by Eliana Portillo
about model blackberry
sorry, i want to know if the smarthphone is compatible for south america, im from ecuador. and i dont know if t mobile or at&t is compatible here. Read more
Published 29 days ago by stef
Blackberry bold 9780
Por favor necesito q envíen de nuevo este articulo a la dirección q consta en el envió para poder retirar mi teléfono contestar porfavor en... Read more
Published 29 days ago by Anai Zambrano
Old Phone
I bought this phone for my husband for Christmas and I was very pleased..at first. It started giving problems over a period of time and the last time we took it to a technician to... Read more
Published 1 month ago by Dissatisfied Customer
NOT THE OFFERED PRODUCT
WHEN I BOUGHT THIS PRODUCT IT WAS BECAUSE THE ITEM MODEL WAS RCN72UW, WHICH WORKS WITH THE 3G BANDS THAT I NEED. Read more
Published 1 month ago by Jose Santana
FANTASTIC
Very nice and good product from blackberry!! I received the item in very good condition and it's very fantastic in performance.
Published 1 month ago by dom
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