Blackberry Tour 9630 Unlocked GSM Cell Phone (Black)

by BlackBerry

Product Details

• Product Dimensions: 4.4 x 0.6 x 2.4 inches ; 4.6 ounces
• Shipping Weight: 12 ounces (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B003X26V50
• Item model number: 9630
• Average Customer Review: 2.7 out of 5 stars  See all reviews (64 customer reviews)
• Amazon Best Sellers Rank: #878 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
  • #39 in Cell Phones & Accessories > Unlocked Phones

Product Description

3G HSDPA 850 / 1900 / 2100; 2G GSM 850 / 900 / 1800 / 1900.QWERTY keypad, Trackball navigation, BlackBerry maps, Document editor (Word, Excel, PowerPoint, PDF), Media player (MP4/H.263/H.264/WMV/MP3/WAV/eAAC+/WMA), Organizer. Camera: 3.15 MP, 2048x1536 pixels, autofocus, LED flash. Video. Internal Memory: 256 MB. MicroSD expandable (8 GB max). Bluetooth 2.0 with A2DP, EDGE, GPS capable. Stand-by: Up to 336 hours, Talk time: Up to 5 hours.

Customer Reviews

Most Helpful Customer Reviews

117 of 123 people found the following review helpful:

1.0 out of 5 stars World Wide Distributors customer service is horrible!!!, October 27, 2009

By 

Dax Thomas (El Paso, TX) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

To all Amazon customers. I truly and honestly advise you all to be careful of who is the merchant of the products you are buying from. I ordered a Blackberry Tour 9630 for my fiancee. First when I order the phone, they sent me the wrong endorsed phone. I needed a Sprint PCS phone, they send her a Verizon phone. After she mailed the phone back, by overnite, to World Wide Distributors, she had to wait 6 days to recieve the correct phone. While my fiancee has the correctly endorsed phone, she goes to the local Sprint PCS store and finds out that the phone she has CAN NOT be activated. The phone came up as LOST or STOLEN!
While my fiancee called World Wide, she was trying to get ahold of customer service and the young lady hung up on her. This company should be shut down and banned from any further business with any group, company, or business alike. I hope I have helped many other customers of Amazon with this ordeal.

53 of 54 people found the following review helpful:

1.0 out of 5 stars Not truly unlocked, December 15, 2010

By 

Anna (Washington, DC) - See all my reviews

Amazon Verified Purchase

This review is from: Blackberry Tour 9630 Unlocked GSM Cell Phone (Black) (Wireless Phone Accessory)

As other reviewers say, this is not truly as pictured, as it is a Verizon phone. That said, it works pretty well -- with one major exception: where I am (in Tanzania) the data portion is not unlocked. The handset will not enable data access at all. The cel phone company rep here (Airtel)told me they have had this problem with many Verizon BBerries, and despite their request, RIM has not come back with a solution for unlocking the phones for data.

And now Amazon won't let me return it as the 30 days are up. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR. This is the first time I am very unhappy with my Amazon purchase.

35 of 40 people found the following review helpful:

1.0 out of 5 stars UNBELIEVABLE, October 27, 2009

By 

Priscilla Storer - See all my reviews
(REAL NAME)   

I really advice all to make sure the company you are going to give your money to, will be a good reliable one. My fiancee who is currently deployed to Iraq sent me a Blackberry tour 9630 as a gift. I was excited until the phone I recieved was the wrong carrier. I am with Sprint they sent a Verizon phone. Customer service rep ANITA when I contacted them let me know she would email a ups label. It has been a week I am still waiting for the email! I knew better sent the phone out to them over night. Today I recieved the correct Sprint Blackberry. To my surprise when I go to activate is they can't do it because the phone was reported LOST or STOLEN!!!!! I was irrate I called World Wide while at the store, all John could do is give me his email so I could email him!!! I called customer service aka Anita, I was upset so yes I raised my voice, and so did she!!! Can you imagine, your fiancee half a world away sends a present and not a cheap one, everything goes wrong, then you are yelled back from the people who are supposed to be serving you! Anita then proceeded to hang up on me. I called back and told her the money needed to be refunded immediately, she said once we recieve the phone we will refund the money. I know that's how things work, but they didnt wait till we had the phone to draw the funds from the account. This whole ordeal was extremely upsetting! The worse part of it all, is the helpless feeling my fiancee had, not being able to just get up and grab the phone to make it better. Please be careful who you purchase from, I would hate for anyone else to go thru this aggrevation!