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158 of 168 people found the following review helpful
on August 4, 2011
Verified Purchase
Ok. so the supplier was prompt and courteous but the issues avoidable. I paid for two day shipping as i was due to travel the phone arrived after i left and only after i contacted the seller. Upon arrival and opening the box i got a used phone with scratches on the face plate, the wrong charger, the back plate is replaced with a cheap cover from another supplier. Upon opening to insert the battery the inside is dirty and has a green dust on the phone and there is no memory card. So decided to return only to realize i will now lose 15% restocking fee plus shipping ($81 or 18% cost of phone). Worst yet the supplier writes me to remove the bad review on the shipping problems as its bad for business. If the business was good i will not have an issue. Anyway the Torch is a great phone this is the third i am buying, the first from this supplier. Will never buy from here again.
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130 of 137 people found the following review helpful
on September 3, 2011
Verified Purchase
I ordered a new phone buy got a refurbished one. Could clearing see it was used didn't even need a close examination. Order new phones at a risk of getting a used one for the price of a new phone. dissapointed indeed.
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85 of 89 people found the following review helpful
on April 24, 2012
Verified Purchase
Blackberry Torch 9800 Unlocked Phone with 5 MP Camera, Full QWERTY Keyboard and 4 GB Internal Storage - Unlocked Phone - No Warranty - Black

This product is a complete rip off... DO NOT BUY!!!!!!! They are selling USED PHONES at the Price of new ones............ It pains me to spend my money of stuff it this.. My phone refuse to charge after the battery die coming out of the box and the screens also refuse to work.....Amazon need to do something about these types of suppliers in there data base.
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40 of 42 people found the following review helpful
on June 16, 2011
Verified Purchase
The phone arrive today it's not international version have at&t write on the phone and have the software preload at&t and the box say handheld made in canada the phone say made in mexico its no the same imei and pin the box and the phone saled. Didn't come the 4 GB memory card the polishing cloth the blackberry cd tools and the box was open
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32 of 33 people found the following review helpful
on June 27, 2012
Verified Purchase
This is the second time I have bought a phone from this company. The first time they shipped me a REFURBISHED phone which deceitful people assured me would be ok. Just as the time to send back the phone had expired the phone stop working. Now for me I cannot afford to throw $100+ dollars down the toilet.

I contacted them re their deliberate and malicious act of passing off old phones, but I was tossed around from one person to another. And after all was said and done, more was said than done.

I lost money and jobs because I had to buy another phone.

O the second phone I bought from bought from them stopped working as well and again, I was tossed to and fro by greedy money hungry people who rather to give inferior quality products with sub-standard service.

I had a horrible experience with this company and if you wish to lose you money and get defective products buy from them. If you are like me and cannot afford to flush money down the drain choose a different vendor.

I wish there was a section to say no star because these people deserve -5 star rating.
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36 of 38 people found the following review helpful
on May 20, 2012
Verified Purchase
Ordered this phone as new and when it got here, it turned out to be refurbished and not new. It didn't have the original seal and there were no user manuals in the box. You could clearly see that the phone had been used before. There were some light scratches on the back!
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32 of 34 people found the following review helpful
on April 1, 2012
Verified Purchase
the phone comes with the pin and imei blocked by RIM, that is not working, I feel cheated I feel that I lost my money, it pays me spent?
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18 of 18 people found the following review helpful
on October 10, 2011
Verified Purchase
Delivery was on time. Phone works fine except that when I plugged it in to charge it the touch screen stopped working. I had to turn it off a few times until it started working again. It seemd used because it had some contacts in the Blackberry Messneger.
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12 of 13 people found the following review helpful
on September 13, 2011
Verified Purchase
it's a very good phone, it arrived on estimated time, but, it didnt come in original box, no cd rom, and the headphone is not the version of this phone, no manual.
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5 of 5 people found the following review helpful
on March 5, 2012
The BlackBerry Torch was long to be spoken of before I purchased one by myself. Actually, as a matter of fact I didn't want the Torch at all. I started out with a BlackBerry Bold and I loved it. The keys were just the right shape, the screen was unscratched and shiny, and the phone fit perfectly in my hands as I did the traditional "finger fold phone hold." You know the one where you lock all your fingers and use your pinkies as support? One day I dropped my beloved Bold and for some reason the screen just went out. It completely stopped working and honestly, I was devastated. I went on the computer through the phone insurance compact just to find that I could not receive another Bold for some odd reason. So my phone company sent me a Torch as a replacement. At first I was disappointed because I heard bad things about the Torch and originally I wasn't a fan of touch screen.
That day that I got my new BlackBerry was long anticipated because it was practically torture to go a week without a phone at all. When I opened the delivered box to find my new BlackBerry Torch I was very surprised that I loved it. The screen was a smooth black and it was huge. When I pressed the power button the backlight lit up a bright blue in my face and I was very satisfied. I pushed on the lower half of the screen and slid out the keyboard. I was very happy to find that the keyboard that I adored so much on the bold was the exact same keyboard as the one on my Torch.
I've had this BlackBerry Torch for over a year now and I am very happy with it. Though after a while its starting to act weird, its one of the most reliable phones I've ever had. I have dropped this phone almost every day since I got it in the mail and it hasn't broken yet. I use it to blast music while I'm in the shower and it is yet to become water damaged.
One of the problems I seemed to face with my BlackBerry Torch is, even though my screen is locked, when my phone is in my pocket it still presses buttons and calls people constantly. I could set a password but I would rather it just be harder to unlock with a button. The applications that turn on by my pocket kill my battery. That is one issue I have with all BlackBerry products. The battery life is terrible. I considered buying a second battery at one point.
Compared to the iPhone, the applications are limited. There are very few things you can do with a BlackBerry and that is one of the reasons it falls short of the iPhone. I also feel like there is no reason to compare the BlackBerry and the iPhone because even though they are both business phones and use data plans, they are nothing alike.
In a general sense, the good outweighs the bad with the BlackBerry Torch. I feel it is a reliable phone for a touch screen and it has gone through great trials as my phone. Poor thing has been dropped at least once a day L. If you are #TeamBlackBerry, the Torch is the way to go.
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