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18 of 19 people found the following review helpful
on August 3, 2011
Verified Purchase
I received the product in Barbados in excellent condition, thanks for everything, I recommend 100% to the seller.

The blackberry has been in operation for several weeks without any problems, is an excellent phone and everything works fine, had no detail and was under the conditions described by the seller.
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19 of 21 people found the following review helpful
on December 21, 2011
Verified Purchase
Producto muy bueno.. Todo en perfecta condciones. Producto nuevo. lista para usarlo... Luego les cuento que tal funciona.
Gracias desde Venezuela.
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6 of 6 people found the following review helpful
Blackberries may no longer be the top 'smart phones' because they don't do everything well but for what I consider their 'core' features - email and phone, in that order - they are still up there at the top. And the Torch is the current top Blackberry at the time I'm writing this. As a 'business phone', it combines the best features of 'traditional' blackberries with the best a highly graphical, 'touch' interface can provide. For a 'phone and entertainment' device, there may be better alternatives.

My review is not going to discuss the Torch long list of features and capabilities. They are all listed at RIM's and 100 other different sites. I will only talk about why I currently prefer the Torch vs. anything else as a 'business' phone even now when my employer would allow me to use other brands if I wanted to.

THE TORCH ADVANTAGE

- Physical keyboard - The most visible Torch feature is the sliding keyboard. This allows for a larger display when compared to, let's say, the Bold, without resulting into a larger phone. The illuminated keyboard seems to be the exact same size of a Bold's, only it becomes available when needed. This is not the only phone with a sliding keyboard but this is probably the best engineered one. Sliding the keyboard in and out is quick, near-effortless and it quickly becomes second nature.
- Touch screen - Not the first Blackberry with the feature but this seems to be the best on a BB so far. Yes, it's not as good as iPhone's but, for what I'm using it, it's just right. There is an on-screen keyboard which adapts itself to portrait/landscape but that's the least advantage the touch screen offers. The new Blackberry OS allows me to 'touch' just about anything on the screen and trigger... something. Gestures are also supported including 'pinch-zoom' in and out. And, related...
- Buttons - Maybe this should have been at the top of the list. This Blackberry does not force me to do everything by touching the screen. Just about everything can be done by either pushing/clicking a button and controlling the cursor with the little trackpad or by interacting directly with the screen (tap virtual buttons) or a combination. Most of the time it's 'a combination' for me and it's always the way I feel most comfortable about doing things. I appreciate the ability to use physical buttons when I want it.
- Email integration - This is a 'soft' feature. The Torch can integrate several email accounts, including the 'enterprise' email into one 'consolidated' mailbox while still giving me the ability to view them separately if I chose to do so.
- Wi-Fi - The Wi-Fi ability saves money. My employer encouraged me to pick a plan that charges by the call. Unless it's a VoIP. Therefore, while at home or in the office, the Torch makes calls the Wi-Fi way at no cost to my employer.

THE LETDOWNS

[Some of the comments below may or may not apply, depending on the carrier you're using. Mine is AT&T.]

- The App Store - Not so good, not too many selections and a lot of 'premium' apps doing things that lots of free apps or significantly less expensive apps would do in an Android or Apple environment.
- Paid GPS and other services - AT&T would like us to 'subscribe' to the GPS service. GPS does not need 3G or any connection to the phone company to do what GPS does. My in-car GPS takes me from here to there, updates its maps (for free) whenever I connect it to my laptop and it gives me real-time traffic updates. And I don't pay one dime in subscriptions. GPS should be free.
- Many More 'premium' Services - I understand that phone companies want to make as much money as they possibly can but competition is tough and I found no incentive to take advance of paid 'radio' or similar offers.
- The Battery - Without watching movies, just a little bit of Web browsing and regular phone and mail, the Torch would need daily recharges. It would go for 2-3 days with phone and email (no browsing) only. A longer battery life would have been nice.

MY RATING (4.5 stars)

I will round this up to 5 stars because I am really happy with my Torch. There are some real issues when it comes to 'apps' and services other than phone and mail but, from my point of view, they don't matter to me much. Yes, the battery is a concern and at time I worried about running out of juice in a place where a recharge was no possible, but all the other 'weak' features I don't miss because I don't use. The Torch is my 'business' phone and just about everything that impacts my business is done well.

--
>> Brush your teeth, it's the law! <<
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4 of 4 people found the following review helpful
on January 31, 2014
Verified Purchase
Good afternoon.

With great dissatisfaction I write to you due the lack of commitment in the purchase from you store in Amazon. I was charged certain amount of money for a NEW cellphone. Instead of receiving a brand new product I got a refurbished unit. Such disrespect cannot be forbidden since it’s thanks to us, the customers, that businesses like yours is possible. Just because the purchase was made from other country, you shouldn’t send a second or third hand unit. Only after a technician in the country checked the cellphone I was aware of this fraud. May all customers realize that this seller DOES NOT ship brand new units but refurbished cellphones like in my case.
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6 of 7 people found the following review helpful
on December 2, 2011
Verified Purchase
LO RECIBI EN VENEZUELA TODO EN PERFECTO ESTADO CON TODOS SUS ACCESORIOS FUNCIONA EXCELENTE LO RECOMIENDO 100% AL VENDEDOR MYEUROCELL
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3 of 3 people found the following review helpful
on July 22, 2013
Verified Purchase
i am from Trinidad and Tobago bought the phone and shipped it to my aunt in newyork when i received the phone was so excited to used it , after 3 months the phone need a mother board no where in my country they sell mother board they asked me to contact the seller as soon as i did, the seller gave me all kind of run around and told me to carry it back to factory warranty, how d hell i can can carry this to factory warranty and i bought the phone from him, please i begged all of you, this person is selling most of his phone is defective and have lots of problem please when anything goes wrong with your phone this seller is not giving back no refund or send back another phone, and then this seller giving lots of attitude, please i begged you don't buy this guy product. he is unfair after 3 months paying 238.88 USD and after 3 months your phone stop working please buy from other sellers.
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3 of 3 people found the following review helpful
on July 12, 2012
Verified Purchase
el teléfono llego con fallas no sirve para escuchar música con los audífonos y la tabla de enrutamiento de host esta vacía y no puedo utilizar el correo electrónico ni el pin del teléfono y otras aplicaciones del aparato no entiendo porque pueden vender un teléfono en ese estado preferiblemente es mejor q no vendan nada porque prácticamente son uno estafadores
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3 of 3 people found the following review helpful
on June 30, 2012
Verified Purchase
THIS EQUIPMENT IS EXCELENT, BUT IS A REFURBISHED PHONE, NOT IS A NEW PHONE...

IN THE BACK COVER OF THE PHONE, I FIND SOME DETAILS IN THE VOLUME BUTTONS AND ALSO IN THE CORNERS...

IS NOT ONE IPHONE, BUT STILL IS A GOOD PHONE... GOOD REFURBISHED...
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3 of 3 people found the following review helpful
on October 12, 2011
Verified Purchase
Great condition. Like new. I rate it as a great buy. All Accessories advertised came with the unit. Phone works great.
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3 of 3 people found the following review helpful
on September 5, 2011
Verified Purchase
I received this product with the complete list of items it comes with as it was said. So far, this phone is awesome and I am making good use of it along with the additional items. It was definitely UNLOCKED so I am able to use it with my service carrier. I'm not sure what else to say about this product, but overall, it works perfectly. Also, it came on time. Actually, it arrived EARLIER than I expected. Thanks!
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