Most helpful critical review
56 of 63 people found the following review helpful
on May 15, 2009
I love the snowball microphone. It does all that it is supposed to do. The Ringer is a sharp looking item which also does what it is supposed to do. The problem I have had with the Ringer is the thumb screw on the side. It is made of a soft metal and broke easily. All I need to make my Ringer work is a new thumb screw. I have REPEATEDLY emailed and explained the problem and requested a new thumb screw, which they have happily agreed to send me. But nearly six months later, I still do not have the simple thumb screw and I still am unable to use the Ringer with my Snowball. Recently, I have needed another microphone and I thought I would get the Baby Blue Bottle condenser mic, but after the awful experience I have had with Blue, I won't buy one. A company can have a great product but if they can't deliver on basic customer service, then they can not get my repeat business. I would not even be making this review if I had simply received a thumb screw so I could use the Ringer. Therefore, if you buy this product just be aware that if you have even a small problem you will be on your own to solve it.