I bought the blueray and sony brags about it's Movie iq, you are suppose to play the movie w. the iq and all you get is a screen w/ lined paper, the movie won't start, I'm so disappointed! Yes I have my blue ray connected to the internet, and I have 2G of memory, Why won't this work??
Same problem here. Called Sony Home Entertainment 800-860-2878. They have had a few similar reports. They suggested erasing the Julie & Julia cache inside the DVD player. I have not found where that is yet, but I am going to try it. They said if that doesn't work, it could be a defective disk. (BTW all the other BD Live content plays for me.)