Amazon.com: Blueprints for Service Quality (Ama Management Briefing) (9780814423646): AMA Editorial Staff: Books

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Blueprints for Service Quality (Ama Management Briefing) [Paperback]

AMA Editorial Staff (Author)

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Product Details

Paperback: 100 pages
Publisher: AMACOM; 3 Sub edition (September 23, 1997)
Language: English
ISBN-10: 0814423647
ISBN-13: 978-0814423646
Product Dimensions: 8.1 x 5.9 x 0.3 inches
Shipping Weight: 4.2 ounces
Amazon Best Sellers Rank: #5,905,617 in Books (See Top 100 in Books)

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