Customer Reviews

Bobkona Soft-touch Reversible Bonded Leather Match 3-Piece Sectional Sofa Set, Cream

5 star:		(6)
4 star:		(5)
3 star:		(2)
2 star:		(2)
1 star:		(2)

 

 

I thought I was taking a big chance to buy furniture off a website. Isn't it important to sit/touch/etc. furniture? Well, I'm very glad I went for it. This set is quite soft and marks seem to rub off without too much work. It is a nice light cream color. Not stark white but also a bit lighter than it appears on my computer. The assembly instructions are clear. Think Ikea. The parts are labeled with letters to ensure proper identification. Also I think it fits shorter people well. You don't feel like you are sitting in a giant's chair.

So the product is very satisfactory and I think Amazon has priced this competitively. I am especially pleased because even before my set arrived (and I have to admit it was faster delivery than anticipated -- 8 days after I ordered), the price dropped and Amazon graciously refunded the difference. What customer satisfaction!

First let me say you "get what you pay for." This is bonded leather not the real deal. However, since I have bought bonded leather as an occasional piece and it worked out well and, since I knew it was not going to be used that often I thought I would give this a shot. The sofa delivery arrived fine with little issue. The color was great (I bought the red one). Putting it together was a little tricky. But, the big issue is that one seat cushion arrived defective and needs to be replaced and another appears as though it will be defective soon. Right now, my family is afraid to sit on it. I'm really dissapointed because I bought a sofa on-line about ten years ago that I still own and use in my den. This sofa was delivered less than a month ago and has not been used for two weeks yet, it does not appear that it is going to hold up. I have asked for help with this transaction and hope that Amazon and the seller helps to make this right--at least replace the bad cushions, etc., however, I have a suspicion this will not turn out well and this is going to be MONEY wasted. After, Amazon responds, I will follow up with another review. But, so far, buyer beware!

Update: 1/24/2011
The initial response from Amazon thus far is that they cannot send me just a seat cushion. I would have to send the entire sofa back-- AT MY EXPENSE! They suggested I contact the manufacturer to see if they would work with me. So much for "Earth's Most Customer Centric Company" as they claim.

Update: Amazon made this right, not the COMPANY. You cannot get in touch with them. Same issue with other reviewer. When Amazon recognized the issue they had someone pick up the sofa and didn't charge me. Amazon came through-not this company. One big hassle!

Many of the other shoppers who bought this sofa in other colors have experienced issues as well.

Easy to put together. The color is actually WHITE not Cream as indicated. For the money I think it is O.K. but the leather is very thin.

It is not leather, it is fake leather. It is not cream, it is white. It is NOT reversible. Cheaply made product. Holes for screws did not line up correctly. But, aside from all this, it looks decent to the eye. I am returning mine.

I have been worried of buying this Bobkona Soft-touch Reversible Bonded Leather Match 3-Piece Sectional Sofa Set, Cream online because of the bad reviews of other reviewers. So I ordered it directly from Amazon.com and not just an Amazon Marketplace seller since I know Amazon.com has the best satisfaction guarantee policy. But now I'm glad I did it and I am very happy with my purchase.

The assembly was easy and it took me about 1.5 hours at a leisurely pace. As pointed out by an earlier reviewer, probably the most difficult part of the assembly is taking the sofa out of the box, since I don't want to ruin the box in case I may have to return the product because of defects/damage. But there was no damage on the product itself because it was carefully packed with a styrofoam material and plastic by the original manufacturer in China. Kudos to them and also to CEVA Logistics (Amazon's shipping carrier for this product) for careful handling and shipping of the product.

As pointed out in the description, this is a BONDED LEATHER not a true leather. If this was true leather, the price wouldn't be as it is. The color is white, but not really a bright white color. Probably that's why the manufacturer used the color as Cream in its description. For me, it's more of an IVORY color.

This sofa's cushion material is good and comfortable. It pretty much holds up to my weight and I don't have the feeling of sinking in. And the price is great. Compared to a comparable product in a local furniture retailer [...] which asks for almost two grand, Amazon's price of seven hundred sixty with free shipping is a steal! I'm glad that RTG wasn't able to fulfill my order and thus I have to cancel and found this product on Amazon.

I received this 7 days after I ordered this. It's bigger than I thought, and as many reviewers said, it's close to white or light cream. I overall like this product, but the reason that I gave two stars instead of five stars is because of two things:

1. One part of the sofa is speckled with purple ink marks which are never erased... You can imagine what it looks like if the white leather sofa has this many purple speckles on it. I don't know how to resolve this issue.

Please open this website to see the speckles: sssun0.pe.ne.kr/speckles.jpg
2. Holes and screws do not 100% perfectly fit.

Nevertheless, this sofa is not a bad product, especially if those issues are fully address by the company.

I like this couch and it works well for me. But I feel upset when I found that it is cheaper if I buy it from local store for the same item.

We were a bit nervous reading somewhat mixed reviews, but we received our sofa yesterday and so far we are satisfied. No broken parts or defects. The bonded leather does feel nice, but of course you can tell it isn't real leather. Set up was very easy; took about an hour and a half at a leisurely pace. It is white, not cream. We have two boys so we are very paranoid about it getting dirty right now, but we knew that going in. We'll see how it holds up in the coming months, but so far we think we made a good choice. If we can get a solid 5 years out of it without major problems we will consider it a good investment. We would recommend anyone to consider this couch if you're looking for a white leather sectional.

The couch is actually white not "cream" but that is great with us. A previous reviewer had tipped us off on that one. It is comfy, was not difficult to assemble and looks great! For a sophisticated look without the overboard price, this is your sofa!

To all who are considering buying this couch:

This is a great couch for the price offered. I shopped around at various furniture stores and found some ridiculously priced bonded leather furniture. I decided to take a chance and order this couch from Amazon. It got to my apartment within 4 days! The delivery men brought it straight into my living room. The set-up was SO easy and SO fast. The hardest part (I'm a 5' tall woman) was probably removing the couch pieces from the boxes.

The couch is a bit bigger than I expected, but its still really nice. I've had this for about a week, and the cushions, which in my opinion are the perfect balance of firm and soft, might keep an impression if you sit on them too long. I'm sure fluffing them up a bit would help though. There was a random pink spot on two cushions and a green spot somewhere else, but way too small for me too return the couch. The ottoman is really nice too, it doesn't slam shut, but closes slowly and gently :)

Overall, I am really satisfied with this purchase! You can't beat the price!
PS - It is WHITE, like all the other reviews say. Fortunately, that is exactly what I was shopping for.