Customer Reviews

Bobkona Trenton 2-Piece Sectional Sofa with Accent Pillows, Hazelnut

5 star:		(13)
4 star:		(9)
3 star:		(6)
2 star:		(3)
1 star:		(5)

 

 

Let me first say that the product I received was not the product pictured on Amazon.com I purchased. I purchased this sectional for a bit under $600.. great price you would think... think again!
When I got the sectional in, the box looks fine, nothing major to be concern about. When I open the box and unpack everything, I notice that some of the backing under the faux leather was broken and when I took a closer look at it, it turns out all the backings on the sectional were made from CARDBOARD!!! A very thin on, not even the hard type you see at a retail grocery store that is used on end caps. Two of the back sections were broken, looks like someone punch through it but you can't see it from the outside because it's covered by the faux leather. Bolts don't all lined up the where it's supposed to and there was no instruction on how to put it together. They did provide 2 copies of the same thing, a diagram of all the part and how it looks put together. Amazon did have a video of how to assemble the sectional but again, the one I received was not what was on the video. The base was the same but the back assembly was not. The sides were not the same and even the cushion was not the same.
You are supposed to be able to assemble the sectional in two ways, an L shape to the right or an L shape to the left but the one I got can only be assembled with a L shape to the left basically because 2 of the backing and one of the cushion was not the same as the one on Amazon where I purchased it from.
Even after I managed to put everything together, it was clear that the backing for this sectional was not sturdy and will not stand up to daily abuse. When you sat down, the back would move a bit and give way and I would have to be careful not to put too much weight on it. I'm not a big guy, weight 160Lbs so if you are a big guy, don't even think about laying back on this sectional. If you plan to put this sectional against the wall, you would be ok because the walls would give you extra support.

This Sectional Sofa looks much more expensive than it really is. The cushions are like a memory foam, very comfortable. The color is fantastic. I bought a few other teal and brown shaded pillows which adds a little extra polish to the set. If you are short on space but want additional seating, this works nicely. Easy to assemble, I am a female and did it by myself.

The couch arrived in 3 LARGE cardboard boxes and required some fairly easy assembly. The construction of the furniture is rather cheap and mine came somewhat dinged up, but nothing visible once it was assembled. For the price, it was a good purchase and it will serve its purpose. Not the most comfortable thing in the world but once broken in im hoping it will feel a little better.
Again, it looks decent, and isnt too hard to assemble, decent piece of furniture for a man cave/kids room/bonus room - it is fairly cheap quality but you get what you pay for.
I wouldn't recommend this for a living room or somewhere you want quality furniture but if you just need functional cheap pieces than this is a good purchase!

After I struggled with the delivery company and the very nice delivery men who carried three boxes up to my 3rd floor apartment for no extra charge I was displeased with how the couch had been packaged.

The sectional back cushions and the two additional pillows had been shoved into the undersides of the couch base. Some of the cushions seem fine but some had been bent and pushed in and even after two months they haven't quite been pushed back into place.

Personal mistake: I didn't pay enough attention to the picture and purchased the lighter color nor do I have room for a coffee table

Manufacture mistake: The cushions that you sit on are a bit small for the couch base so I'm contastly falling into the crack of the cushions.

The point: you get what you pay for

Just about every bad review I've seen on here of this sectional is because of one of the following:

1. Ordered from a vendor other than Amazon
2. Ordered this couch, but received a completely different couch (probably because of #1)
3. Ordered the wrong color (nobody's fault but your own, since you can choose the color before you buy)
4. Improper care / misuse of cushions

I just don't understand. For most people, buying a $680 couch is a significant purchase. Why on earth would you shoot yourself in the foot by not making absolute certain that you're getting what you pay for, and taking care of what you pay for? As others have mentioned, Amazon will back you up 100% on your purchase. If you didn't receive the correct sofa or color, contact Amazon and they'll cover you in a flash. If you do nothing about it but come on here and post a bad review, you're not only hurting yourself, but other people looking to buy a new sectional as well. There is a very specific warning about pets on the cushions, as well as information on how to properly care for the cushions. There is also a warranty for the cushions in case they "warp" or "sag". Some people have said that the cushions begin to misshape within a few months, which is well within the cushions' warranty. It's your own fault if you do nothing about it.

Off of the soap box and onto the review. Everything about this sectional is fantastic except for one thing: the directions. First of all, the directions coordinate each piece of the sofa with letters (A, B, C, D, etc.), BUT there are no letters anywhere on the pieces, or even the wrapping paper they come in, to identify them. So looking at the letters in the directions does you no good, which means all you have to go by are the pictures. My wife and I put it together successfully by just looking at the pictures, and trial & error.

I haven't seen this mentioned, so I'll mention it in case anyone is wondering. Before assembling the sectional, you can choose which side is the longer end. In the picture, it shows the longer side on the right and the shorter side on he left. The directions tell you how to assemble it the other way, if you want. Be aware, however, that they aren't easily "flip flop-able". If you assemble the sofa then later decide you want to switch the sections, you'll need to disassemble some screws and parts of the sofa to do it correctly. Therefore, it is highly recommended that you already have a set plan for this couch before you buy it. Take a look at the dimensions and the pictures. It's a BIG sectional, and will easily take up most of the wall space in a smaller room.

This sectional is both decorative and practical. It can seat quite a few people (5+) and, in my opinion, is quite comfortable, though other people who have reviewed this sofa disagree. Every visitor I've had since we put this sofa together has complimented me on it. It really does look amazing (TIP: put this in the CORNER of your room).

I was surprised the set had to be put together when it got here but for my first livingroom set I couldn't have done better I look all over an couldn't find this set under 1500 anywhere else

This sofa is a great deal, it looks great and is a perfect size. It was delivered on time and in great condition. This piece was very easy to assemble, I would definately recommend this company to my friends and family.
Sincerely,
Nicole

Let's get things straight first.

-I ordered these with an Amazon Prime account and received my couches 2 day later at no extra cost.

-I purchased these directly from Amazon, not those 'other' guys.



I was very hesitant to buy these at first because I'm always careful when making a near $700 purchase on things like these.

The day I received I couldn't be happier with the quality of the product. They do not feel or look cheap at all. Are they comfortable? for the most part but they're not the most comfortable things your butt has sit on. I wish they were a bit more comfortable but for the price I can't really complain, it's not like they feel like sitting on the floor neither.

I bought these for the living room downstairs since it was empty and didn't feel like spending $2000 on couches that were going to be used maybe 5 times a year.

I have seen the many reviews about people purchasing these from certain vendors and making their purchase a living hell. If you are going to buy these make absolutely certain that you it says "Ships and sold by Amazon". Why? Because should anything go wrong with your order you can be certain that Amazon will have your back. Amazon has probably the best customer service I have ever dealt with and I would trust them with my purchase. Again I purchased these directly from Amazon and had no problems whatsoever. Avoid purchasing these from other vendors unless they have the "Fulfilled by Amazon" label.




If you are looking for something inexpensive and maybe something to fill your 2nd living room or you recently moved out of your parents house and have little money to spend then go for these.

One thing I really, really disliked about my couches is that they didn't come with the ottoman unlike the Bobkona Hungtinton Microfiber/Faux Leather 3-Piece Sectional Sofa Set, Mushroom, which is only about $20 extra. Now I will have to spend an extra ~80 bucks to get the darn ottoman. So if you want the ottoman make sure it's the 3-piece sectional and not the 2-piece and also be aware that they are both slightly different.

Pros:
-Inexpensive
-Good quality
-Don't have that cheap look to them
-Prime Eligible

Cons:
-Assembly required
-Not the most comfortable couches


For the price however, you can't really complain unless you find couches of the same quality for around the same price; which I can almost guarantee you won't.

I bought this couch in december, it arrived pretty quickly, setup was easy. After using it for 3 months the wooden piece under the leather broke on the arm rest. *** DO NOT GET THIS ITEM IF YOU HAVE PETS***, if you have pets do not get this couch, I have two dogs and the hair is almost impossible to remove.

The cushions tend to slide and sometimes you could end up falling in between them. Also one of the back pillows were packed so tightly that it became disfigured and it hasnt changed since.

I would not recommend this couch for the living room, this sectional is not intended for heavy use. its more of a guest room type of sectional. the quality of the leather is horrible and the microfiber that is used is almost impossible to clean if dirt or anything gets on it. I tried washing the covers because the come off, it took like an hour trying to put them back on becaus they shrank so i dont know what was even the point of them making it removeable.

Horrible horrible quality.

i like my sofa it took about 2 weeks to arive from the day that i ordered it. the sofas came in 3 boxes and we had to put it together, it took about an hour to put together and the sofis very heavy, well the 2 big boxes are. they offer you curbside delivery for 140 dollars that means they deliver it to your door they dont bring it in the house for you and if u want them to bring it in the house it will cost you an extra 86 dollars. to me the shipping was outrageous...BUT....on a more positive note the sofa is very nice and extremely comfortable its a good price for what u get. the sofa is lot larger then it appears to be in the photo. overall i would recomend this sofa it is very nice.