Customer Reviews

Body By Jake Cardio Cruiser

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(4)

 

 

I have neuropothy due to an illness. This machine (similar to the one I used in rehab) has really helped me to build the muscles back in my legs. I was just in a rehab center where they had me working on a machine that worked my legs and arms in a sitting position similar to how this machine works. I looked into one of those machines but they are 2000.00+ so this was my next best option. I have had this for about 5 weeks now and I am using it at least once a day and sometimes twice a day for about 20-25 minutes each time. I have increased the tention about once a week and it's set on a pretty tough setting right now. So far, we've had to tighten the arms twice but that's the only problem we've encountered. This thing gets a lot of use and has held up quite well as far as I am concerned. I mean, what do you expect for 200.00? BTW- purchased at Sears for 200.00

I have had my Cardio Cruiser for three years. The tension knob slips so you cannot increase tension. The cable broke and I can not get anyone to answer where I may purchase a replacement. Phone calls go unanswered. Emails tell me to go back to where I purchased the item - I tell them I purchased over the internet.

Don't waste your money.

I too broke my cable. I cannot find any replacement parts. I actually called and ordered the part on 3/2/09, and Sherse said it would be 4-6 weeks. I called yesterday, 4/20/09 and customer service has now moved to India. I was told that they do not have any replacement parts and never did, and Sherese misled me. I asked to talk to her, and was told that she does not work for the company anymore !! Of course not, Sherese was in California, India would be an awful long commute !! I was told to go "google" replacement parts !! I was livid !!! I asked the guy what to do and he tried to sell me the NEW AND IMPROVED PLUS MODEL. How hysterical is that !! Mine has always squeaked, it leaves oil spots all over the floor, rubber grommets disinegrate from somewhere, and the tension never did work !! How do you say SUCKER !! Now, I am stuck with
another piece of junk excersise equipment...

My cardio cruiser made lot of noice. The pulley cable was broken
after a year of use. I called them and placed an order for a replacement, but it was never shipped. I called and emailed them many times and never got any reply. It looks like them don't want to provide any service.

great concept and area of focus,but the delivery method is cheap and noisy. there is no way to make this machine quiet down if you use it at 50% of it's potential. don't even try to use it at 100% potential, the knobs will not turn(and it's unbearably loud)..no matter how hard you try. we had to use brute strength to turn up the resistance...not a good deal for the $180.00.
Spend the big bucks for the x-ride.

I bought the Cardio Cruiser hoping for something quiet I could use while watching TV. The first few minutes of my workouts were just fine, but then it would start: the squeak. And not just any squeak. This was a loud, high-pitched squeak that drove my pets to the far corners of my house and drowned out the television! I disassembled the machine and checked the parts, and found that with any tension applied, the machine had too much friction on the tubing and was grinding itself into tiny bits. I tried WD-40, lithium grease and a spray lubricant recommended as "the best lubricant we have" at Lowes, all to no avail. I would lubricate the machine, put it back together (no small undertaking) and within five minutes of starting my workout, the machine would begin its squeaking symphony all over again.

The only workout I ended up getting from this machine was taking it apart, lubricating it and putting it back together.