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Boiling the IT Frog: How to Make Your Business Information Technology Wildly Successful Without Having to Learn Anything Technical Paperback – March 28, 2007


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Product Details

  • Paperback: 194 pages
  • Publisher: BookSurge Publishing (March 28, 2007)
  • Language: English
  • ISBN-10: 1419664158
  • ISBN-13: 978-1419664151
  • Product Dimensions: 9 x 6 x 0.4 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #847,616 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Harwell Thrasher is an author, speaker and advisor specializing in the human side of Information Technology. Harwell shows IT and business people how to work together more effectively by taking the magic out of IT. He sometimes describes himself as a “jiggler” because he helps unstick companies and IT organizations who are stuck in their old ways of doing things. Harwell founded MakingITclear, Inc. in 2002 after more than thirty years of experience working in and around IT organizations. In those thirty years Harwell developed and managed systems, created an Internet payroll product, totally revamped the systems and processes for a financial services business, performed technology due diligence for over twenty acquisitions in the U.S., Canada, the U.K., and Switzerland, and helped acquired companies integrate their IT strategies with the strategy of the acquiring company. A graduate of MIT’s Sloan School of Management, Harwell is an Atlanta native. See Harwell’s web site at www.makingITclear.com for more information and for a free monthly email newsletter.

More About the Author

Harwell Thrasher is an author, commentator, strategist and former IT executive who focuses on the human side of Information Technology (which is where things usually go wrong), helps businesses to better understand and communicate with their technology organizations, and helps IT people better align their work to business needs. Harwell founded MakingITclear, Inc. in 2002 after more than thirty years of previous experience in Information Technology.

Harwell is known for providing a unique perspective on the difficult problems confronting IT and business organizations. He often explains complicated issues using simple metaphors and parables. His non-technical explanations of technology make it easily apparent that IT is no different from any other organization staffed by humans - it just uses more expensive tools.

The word "magic" comes up a lot in Harwell's writing and speaking. He cites magic - an unreasonable expectation of illogical results - as the prime source of miscommunication between business and IT. Indeed, sometimes Harwell's purpose in life seems to be to destroy the inappropriate magic that leads to IT misperception and failure. By eliminating the magic, Harwell hopes to raise the overall reputation of IT people.

Currently, many IT organizations are perceived as kind of like that sleazy car repair place by the side of the highway that you have to go to because your car breaks down right beside it. You don't really want to use their services, but you feel like you've got no choice. You know you'll probably be overcharged - maybe even cheated - and you just want to get your car fixed and get out of there.

Harwell's hope is that he can turn this attitude around, clean up the sleazy IT "garages," and turn IT into a respected partner for business - a partner who works side by side with the CEO and senior business executives to make dramatic improvements in the processes used by the business, and makes business systems easy to use and even fun.

Harwell has been writing and publishing a monthly email newsletter for CIO's since April, 2003, and that newsletter has now evolved into a blog. In 2007 Harwell published his first book, "Boiling the IT Frog: How to Make Your Business Information Technology Wildly Successful Without Having to Learn Anything Technical" which explains IT issues to a business audience, and gives business people advice on how to improve the effectiveness of their IT organizations.

Harwell is also a popular speaker for gatherings of current and future IT executives, and for groups of people who work closely with IT. He is able to describe the IT life experience with humor and from a fresh perspective, and the resulting insight helps the audience better cope with their situation at work.

Customer Reviews

4.1 out of 5 stars
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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Nathan Bradbury on October 28, 2007
Format: Paperback
Working as a support agent for a good number of years you start to pick things. This book points out a lot of the obvious, but goes on to explain why it is the way it is. I have and would recommend this book to anyone who is looking to progress their IT department or have a problem with their IT department. The book talks from high level, so if your looking for a technical manual this isn't your book. Great graduation present for any computer/management major.
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2 of 2 people found the following review helpful By S. Savell on August 19, 2008
Format: Paperback
I was searching for resources that would help explain technology concepts in a straight-forward and uncomplicated manner to my non-technical peers when I came across "Boiling the IT Frog". After reading the book, I decided to purchase additional copies to share. Mr. Thrasher has done a very nice job at not only explaining key aspects of technology he has also provided solid insights regarding the individuals who have chosen technology as a profession - very helpful for those folks who just don't get technology and technical people.

This book also provides some good insights for the technical staff - helping them understand what it means to be a "wizard" and why that's not necessarily a good thing. The book provides good lessons for the business - the total business.
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2 of 2 people found the following review helpful By kris on September 22, 2007
Format: Paperback Verified Purchase
Great Reading! Should be read by all IT professionals, Business users and management. If only we come to realization - IT is for solving business problems, not IT for the sake of IT, we would be in great shape today.. But I think, this book is a step forward in that direction.
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3 of 4 people found the following review helpful By W. Hauserman on July 10, 2007
Format: Paperback
For far too long what goes on in the IT world is akin to the famed "Black Box" syndrome - nobody knows what they do but they must be important because we cannot live without them. Thrasher's book demystifies the IT function, organization and the IT world. We discover what these people actually do, how to communicate with them and most importantly, how to lead and manange them. The idea that you don't have to be an IT "wizard" to manage the IT function is revolutionary. The book is a must read for anyone who deals with IT people; is responsible for making decisions on IT software and hardware purchases; or just wants to find out what really goes on in this until now realm of Harry Potter-like wizards. Highly recommended business book and vitally important as the technological world grows.
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