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It was not what I had thought after reading the book as compared to what it was described in advertisement. How does one return book for a refund ?Published 16 months ago by thomas m sims
Condition of the book, better than described, so I am very happy about that. Not at all happy about waiting 12 days for the book to ship from IN to IL (which is next door). Read morePublished 18 months ago by MBinChicago
Very readable, informative, and nicely structured. It challenges the reader in applying the concepts in one's own organization. Read morePublished 23 months ago by Dandi Roberto