Product Description
Driving a car doesn't require knowledge of cylinder heads and compression ratios, and you don't have to understand software and hardware to make optimum use of Information Technology. It's the people managing and using the technology who are important - not the technology itself - and this is a book about those people, their limitations in coping with technology, and how they can better deal with those limitations. This book is for everyone who is frustrated with Information Technology, and for every non-technical person who is at the mercy of a seemingly uncooperative IT organization. It's for business people who want to better understand IT, and for IT people who want to know why their jobs are so difficult and unappreciated. Every manager, executive and knowledge worker in today's world uses information systems, and most of these people have a relationship - good or bad - with some part of an IT organization. This book gives you the information you need to improve your relationship with IT.
About the Author
Harwell Thrasher is an author, speaker and advisor specializing in the human side of Information Technology. Harwell shows IT and business people how to work together more effectively by taking the magic out of IT. He sometimes describes himself as a “jiggler” because he helps unstick companies and IT organizations who are stuck in their old ways of doing things. Harwell founded MakingITclear, Inc. in 2002 after more than thirty years of experience working in and around IT organizations. In those thirty years Harwell developed and managed systems, created an Internet payroll product, totally revamped the systems and processes for a financial services business, performed technology due diligence for over twenty acquisitions in the U.S., Canada, the U.K., and Switzerland, and helped acquired companies integrate their IT strategies with the strategy of the acquiring company. A graduate of MIT’s Sloan School of Management, Harwell is an Atlanta native. See Harwell’s web site at www.makingITclear.com for more information and for a free monthly email newsletter.
