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The Book of Agreement: 10 Essential Elements for Getting the Results You Want
 
 
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The Book of Agreement: 10 Essential Elements for Getting the Results You Want [Paperback]

Stewart Levine (Author)
4.6 out of 5 stars  See all reviews (9 customer reviews)

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Book Description

November 9, 2002
For many people, negotiating an agreement is an adversarial process. But in this book, conflict resolution expert Stewart Levine shows how to design agreements collaboratively to reflect a clear joint vision of the desired outcome and produce results.

The Book of Agreement provides ten powerful tools for creating successful agreements together. These tools help both parties clarify expectations, establish standards, and build partnership. Also included are more than 25 agreement templates that cover all areas of life. Professional templates include financial planners, realtors, therapists, consultants, and engineers; personal templates include spouses and domestic partners, children, and parents.


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Editorial Reviews

Review

"Levine delivers on his agreement to provide a vision and practical tools that turn business and conflicts into partnerships." -- Nina B. Link, CEO, Magazine Publishers of America

"The Book of Agreement contains all the models you'll ever need to protect questionable relationships and nurture strong relationships." -- Alan Weiss, PhD., author of The Ultimate Consultant

"This handy guide is a must-have for any person's shelf. Levine explains the art and science of agreement beautifully." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em:Getting Good People to Stay

"We all want agreement. Here's how to get it and keep it and work it." -- Mark Victor Hansen, co-creator of the #1 New York Times best selling series Chicken Soup for the Soul®

About the Author

Stewart Levine is the founder of Resolution Works, a consulting and training organization dedicated to providing skills and ways of thinking people will need to thrive in the next millennium. He spent ten years practicing law before becoming an award winning marketing executive at AT&T where he was recognized as a pioneer intrapreneur. Companies he has worked for, in the US include American Express, Chevron, ConAgra, Deloitte & Touche, EDS, General Motors, Oracle, Safeco, and University of San Francisco.

Product Details

  • Paperback: 250 pages
  • Publisher: Berrett-Koehler Publishers; 1 edition (November 9, 2002)
  • Language: English
  • ISBN-10: 1576751791
  • ISBN-13: 978-1576751794
  • Product Dimensions: 9 x 6.1 x 0.8 inches
  • Shipping Weight: 13.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #278,786 in Books (See Top 100 in Books)

More About the Author


Stewart Levine is a "Resolutionary"

Stewart is a recovering litigator, preaching his message and teaching the conversational and thinking skills you need to make the aspirations of your life a reality. His message:

"You have the capacity and wisdom to build connection and
collaboration while reducing the cost and pain of conflict,
increasing your happiness, effectiveness and productivity

Learn more about him at www.ResolutionWorks.com

Stewart is the founder of RESOLUTIONWORKS. His personal mission is to promote collaboration and change the way our culture currently resolves conflicts: To become reliant on resolution and agreement for its business and personal relationships. Getting to Resolution is drawn from 35 years of experience as a lawyer, manager, consultant, mediator, and trainer.

He began his career advising and representing public officials as a Deputy Attorney General for the State of New Jersey. He practiced law actively for ten years, representing individuals and corporations in civil and criminal trials; and overseeing complex commercial and real estate transactions. While working on his Master of Laws degree, he taught at Temple University Law School, where he was a Law and Humanities Fellow.

In six years at AT&T, Levine was recognized as a pioneer "intrapreneur." He taught empowerment and intrapreneurial business development seminars to managers as the company moved through divestiture. He was a partner in charge of business development for a consulting company that moved from servicing the small business market to working with Fortune 500 companies.

Stewart combines a dynamic blend of powerful insight and creativity. He is a creative problem solver widely recognized for creating agreement and empowerment in the most challenging circumstances. He improves productivity while saving the enormous cost of conflict. His innovative work with "Agreements for Results" and his "Resolutionary" conversational models are unique. As a practicing lawyer he realized that fighting was a very ineffective way of resolving problems. As a marketing executive for AT&T he saw that the reason collaborations fall apart is that people do not spend the time at the beginning of new working relationships to create clarity about what they want to accomplish together, and how they will get there. This is true for employment relationships, teams, joint ventures and all members of any virtual team. As a result of his observations he designed conversational models that create "Agreements for Results," and a quick return to productivity when those working relationships break down. He uses his approach to form teams and joint ventures in a variety of situations. He works with individuals, couples, partners, small and large organizations of all kinds.

Levine was a panelist for the San Francisco Bar Association Symposium on the Future of the Legal Profession. He held human resources appointments from the Law Practice Management Section of the American Bar Association. He has written a number of articles advocating resolution as the highest art of legal service. The ideas in Levine's articles were endorsed by the House Judiciary Committee in its examination of case resolution in the Federal courts. These ideas appear as part of the Congressional Record.

His "Cycle of Resolution" was recently selected for inclusion in the "Change Handbook, 2d Edition." The first edition of "Getting to Resolution" (Berrett-Koehler 1998) was an Executive Book Club Selection; Featured by Executive Book Summaries; and named one of the 30 Best Business Books of1998. It has been translated into Russian, Hebrew and Portuguese. "The Book of Agreement" (Berrett-Koehler 2003) has been endorsed by many thought leaders. It has been hailed as "more practical" than the classic "Getting to Yes" and named one of the best books of 2003 by CEO Refresher (www.Refresher.com). "Collaboration 2.0: Technology and Tools for Collaboration in a Web 2.0 World" co-authored with David Coleman (Happy About 2008) provides guidance for effectively communicating in the virtual world.

Levine has trained companies in the United States, Australia, Canada, England, New Zealand, Ireland, Scotland, Colombia and Mexico. He teaches programs on leadership, management, collaboration, communication, conflict resolution, and virtual communication. He has spoken before a broad range of audiences including American Bar Association; Association of Association Ecexuties; Association of Legal Administrators; Association of Quality Participation; American Express; Canada Attorney General; Caterpillar Corporation; Chevron; ConAgra; Common-wealth Club of San Francisco; Deloitte & Touche; Genentech; EDS; Esalen Institute; General Motors; Harvard Law School; Herman Miller Corp.; Human Resource Planning Society; NVIDIA; Oracle; Phil Donahue Show; PMI; Safeco Insurance Company; the U. S. Departments of Agriculture, the Army, EPA, NASA; Simon Fraser University Center for Management Innovation; Society for Human Resource Managers; Society for Professionals In Dispute Resolution; Syracuse University Entrepreneurial Forum; University of Massachusetts; University of San Francisco; the U. S. Attorney's office; and Visa USA.

Stewart currently for The American Management Association, CEO Space, Seminarium and the International Partnering Institute.

He graduated from the Maxwell School of Economics at Syracuse University. He is an honors graduate of Rutgers Law School where he was Student Writing Editor of the Law Review. He lives and works in the San Francisco Bay Area.

 

Customer Reviews

9 Reviews
5 star:
 (7)
4 star:
 (1)
3 star:    (0)
2 star:
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Average Customer Review
4.6 out of 5 stars (9 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

9 of 9 people found the following review helpful:
5.0 out of 5 stars From the author of "Teamwork Is An Individual Skill", April 11, 2003
By 
Christopher Avery, Ph.D. (Responsibility Redefined www.christopherAVERY.com) - See all my reviews
This review is from: The Book of Agreement: 10 Essential Elements for Getting the Results You Want (Paperback)
Add this book to your shelf of most important references--like your dictionary and your "Windows for Idiots" guide--and consult it often. Your life, relationships, and career will improve immeasurably.

Stuart Levine's first book "Getting to Resolution" is the best I've read on resolving conflict. I think I know a thing or two about agreements. So I read the review copy of this new book, supplied by his publicist, with mixed emotion. I know and love Stewart, we have the same publisher, I'm thrilled his great second book is out, and he taught me good stuff about resolving conflict (we also shared an excellent glass of Merlot last year in Santa Fe, but that's a story for another day). But, just what can Levine teach this veteran partnering consultant about making and keeping agreements?

A thing or two, it turns out.

Let's start with what's critical to learn if you don't already know it.

Consider Levine's Principle #2, "We work and live in a 'sea' (context) of agreements." Do you realize all relationship behavior is governed by implicit or explicit agreements? Someone can't even push your hot-buttons unless you and they have established by implicit agreement that "those" buttons are indeed hot and that you will explode if they are tweaked in a certain way. And you know "Shhh, don't tell a soul"
implicitly means "keep this to yourself as well as I'm keeping it to myself." Even a chain of command is full of implicit agreements about norms like who can and can't tell whom what to do, who can and can't evaluate another's performance, who can and can't make decisions, etc. If you've worked in one hierarchy, you pretty much can move from organization to organization and quickly grasp the nuances of the culture. Why? Because you understand, experientially, the sea of implicit agreements.

You buy into, if not invent, these implicit agreements, and then live by them whether you like it or not. It's your own doing. So you might then consider Levine's Principle #3, "We never learned the essential elements of an effective agreement." I believe people clamor for control because they lack the learned power of agreement-making. It's much easier to just boss folks around. But it's far more powerful and rewarding to make what Levine calls "agreements for results." That's a lot of what TeamWisdom (a term from my work) is about.

So what do you do? You learn the essential elements of an effective agreement, then put them to use. Repeat. Improve. Repeat. Improve. Levine shows you how.

Just as he did in his first book, Levine gives us the foundation first and the practice second. He starts with the Basic Law of Agreement ("Collaboration is established in language by making implicit and explicit agreements"), then offers ten principles, and then ten elements of effective agreements. Elements include things like roles, time and value, measures of satisfaction, etc. Later in the book, he uses these ten elements to fashion templates and illustrate agreements for different situations (like employment agreements, sales agreements, performance appraisal agreements, feedback agreements, and many more).

The strength of this book is in combining his original concepts with his applications. For instance Levine identifies the difference between agreements for protecting your interests and agreements for results. The first is what you hire lawyers to do in writing contracts; he knows,
Levine practiced law for years. He shows you how to make agreements for results and protect your interests. Levine also provides application after application after application. More than half the book is devoted to templates for agreements for results in organizations, associations, communities, families, cultures, marriages, and more. Be sure to practice the new Levine U MBA -- managing by agreement. You'll also want to read his section on training your lawyer how to make agreements for results.

The Book of Agreement makes a terrific companion to "Teamwork Is An Individual Skill: Getting Your Work Done When Sharing Responsibility"

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1 of 1 people found the following review helpful:
5.0 out of 5 stars Comprehensible concepts from an expert in the field, June 25, 2006
By 
This review is from: The Book of Agreement: 10 Essential Elements for Getting the Results You Want (Paperback)
We all know of stories where businesses, families and communities went down the drain because the involved parties were locked into years of conflict. In this book, Stewart Levine provides an insightful framework and applications for resolutions that can be put to practice immediately; sort of a 15-Minute Gourmet Resolutions recipe book.

A must read for anyone trying to get the most out of relationships.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Finally, a practical book for the real world, April 17, 2003
By A Customer
This review is from: The Book of Agreement: 10 Essential Elements for Getting the Results You Want (Paperback)
The Book of Agreement is the first practical book on how to realize the potential of really working together in the world, at the office, or in the home. Stewart Levine outlines the amazingly simple, and yet so powerful, 10 elements that actually produce"agreements for results". Following this by example after example of people who actually made this work. I found this book to not only be worth my time, but such a time saver that I got copies for everyone in th office. I even sent copies out to my family.
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Inside This Book (learn more)
First Sentence:
Although it was almost fifteen years ago, it seems that it was yesterday when I articulated the Law and Principles of Agreement for the first time. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
such used motor vehicle, ten essential elements, agreement template, preliminary vision, joint vision, effective agreement, family agreement, agreements for protection, agreements for results
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Resolutionary Model, Stewart Levine, Law Practice Management, New Jersey, Hollyhock Lane, New York
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