About the Author
Greg Gianforte is a highly successful entrepreneur and Bootstrapper who has built one of the fastest growing companies in the United States-RightNowTechnologies. A leading customer service software company, RightNow has more than 1,000 clients, including British Airways and Procter & Gamble. Gianforte has been profiled in Inc. Entrepreneur, Forbes.com, and the New York Times. He lives in Bozeman, MT. Marcus Gibson is a business journalist who is a frequent contributor for the BBC and other European newspapers. He currently writes for the Financial Times. He lives in London, England.