Part Number AE-9.5
Item Package Quantity1
Item Dimensions
Length3 inches
Width12.25 inches
Height6.50 inches
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Product Specifications
Product Features
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Product Description
From the Manufacturer
PowerStar point-of-use tankless water heaters are designed to provide an endless supply of hot water for kitchen, bathroom and hand-washing sinks. There are four under-sink models to choose from (dependent on desired temperature rise and flow rates). Common applications include: homes, offices, warehouses, service stations, stores and concession stands.The item measures 12 1/4 inches by 6 1/2 inches and 3 inches deep
Product Description
Powerstar, 5 Point Of Use, Electric Water Heater, Delivers Endless Hot Water For 1 Sink At A Time, Solid Copper Heat Exchanger & Two 2 Copper Sheathed Heating Elements, Impact Resistant Plastic Housing With Indicator Light, Multi-Directional Mounting, No Temperature & Pressure Relief T&P Valve Needed, Check Local Codes, 135°ree. Fahrenheit Maximum Temperature Output, 240V, 40A, 9,5/4,75KW, 8 Gauge Wire, 99% Efficient, Minimum Flow To Activate, 3/4 Gallons Per Minute, Great For Remote Lavatory, Coffee Stations, Kitchen Sinks, Easy Installation By Tapping Into Existing Cold Water Line, 5 Year Limited Warranty, CSA Approved.
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Customer Reviews
Most Helpful Customer Reviews
66 of 71 people found the following review helpful
Amazon Verified Purchase
Less than 2 months after installation, this unit will not turn off. It has burst PEX tubing three times due to the overheat condition, and started to smoke and sizzle multiple times.
It will *not* turn off even with both in and out water valves closed, and we have to flip the breakers to render it safe.
That of course means no hot water -- kind of why we bought the unit to start with.
The company is using every excuse in the book to not honor the warranty. They want me to a) hire a technician (at my expense) to troubleshoot the item on site, b) install copper tubing (also at my expense - despite being reminded water hot enough to melt PEX is too hot for skin), c) move the setting to low (meaning lukewarm water), and send them a $100 deposit which upon return of the defective unit, at their discretion, they might refund "if the unit does in fact requires warranty service".
An honorable company would send a new unit and an RMA for the defective one, not seek to place blame (however illogical) on the purchaser. Nor should I be required to do field repairs on the pressure switch (or pay a pro) on a $200 item.
I am being given the run-around, talking to person after person, and the company is using every possible excuse to wiggle out of honoring their warranty.
The unit is unsafe at this point, and represents a fire, flooding, and/or serious scalding risk.
A new unit may or may not have these risks, but I can't be sure BECAUSE THE COMPANY WON'T SEND ME ANOTHER ONE despite the unit being only 2 months old and their "troubleshooting" requires *ME* to spend more on technicians than the original purchase price of the unit.
It will *not* turn off even with both in and out water valves closed, and we have to flip the breakers to render it safe.
That of course means no hot water -- kind of why we bought the unit to start with.
The company is using every excuse in the book to not honor the warranty. They want me to a) hire a technician (at my expense) to troubleshoot the item on site, b) install copper tubing (also at my expense - despite being reminded water hot enough to melt PEX is too hot for skin), c) move the setting to low (meaning lukewarm water), and send them a $100 deposit which upon return of the defective unit, at their discretion, they might refund "if the unit does in fact requires warranty service".
An honorable company would send a new unit and an RMA for the defective one, not seek to place blame (however illogical) on the purchaser. Nor should I be required to do field repairs on the pressure switch (or pay a pro) on a $200 item.
I am being given the run-around, talking to person after person, and the company is using every possible excuse to wiggle out of honoring their warranty.
The unit is unsafe at this point, and represents a fire, flooding, and/or serious scalding risk.
A new unit may or may not have these risks, but I can't be sure BECAUSE THE COMPANY WON'T SEND ME ANOTHER ONE despite the unit being only 2 months old and their "troubleshooting" requires *ME* to spend more on technicians than the original purchase price of the unit.
32 of 36 people found the following review helpful
I tested the AE-9.5. If it worked as advertised, it would be a great little piece of equipment - but it doesn't. It is advertised to achieve an 84 degree rise at .75 gallons per minute. The best that I could do after ten tests was a 70 degree rise. Here are my test results.
Incoming water - 48 degrees
Gallons per minute - .75 GPM
Heated Water Temp - 118 degrees
I did hit 125 degrees or 77 degrees once but not for .75 gallons per minute.
For my test, I set the AE-9.5 on a table about 30 inches off the floor. I wired the unit to 240 volts. Actual voltage, 242. The heated water was directed into a two gallon pail using a two foot section of hose. The distance from the unit to the pail was minimized so as not to affect the results. I used a sealed thermometer to measure the water temp. Each test ran for two minutes.
I called the Bosch support line for help but it was after hours and they weren't able to answer my questions.
Incoming water - 48 degrees
Gallons per minute - .75 GPM
Heated Water Temp - 118 degrees
I did hit 125 degrees or 77 degrees once but not for .75 gallons per minute.
For my test, I set the AE-9.5 on a table about 30 inches off the floor. I wired the unit to 240 volts. Actual voltage, 242. The heated water was directed into a two gallon pail using a two foot section of hose. The distance from the unit to the pail was minimized so as not to affect the results. I used a sealed thermometer to measure the water temp. Each test ran for two minutes.
I called the Bosch support line for help but it was after hours and they weren't able to answer my questions.
21 of 25 people found the following review helpful
My wife reminded me that our children and grandchildren were due to visit our cottage in one week, but not hot water. I placed my order on line and it was delivered in 3 days. Hot water at the cottage in 4 days. Wow it only took me 15 minutes to install. Then hot showers for all on the weekend. Great product.Bosch PowerStar 1.5 GPM Point-Of-Use Indoor Tankless Electric Water Heater #AE9.5
Most Recent Customer Reviews
Never purchase BOSCH
In Jan, I purchased a BOSCH tankless water heater from Amazon and installed by myself.
First, the temperature is not good. Then I adjust the machina as manual. Read more
First, the temperature is not good. Then I adjust the machina as manual. Read more
Published 1 month ago by N. Wang
Carol
This review is written by my husband, Eugene Crovetti. I do not recommend this unit. The unit has only a high low setting. Read more
Published 2 months ago by Carol
Finally figured it out!!!
I've had this unit for over a year and like everyone else have had trouble with the unit tripping on the high setting. When I switched it to low it got warm but not really hot. Read more
Published 7 months ago by daslobo
What a waste of good money
I can't believe I just blew 200 bucks...This tankless hot water heater isn't performing at all like it said it would...The water is barely luke warm... Read more
Published 10 months ago by Rena
point of use hot water heater working fine
I have been using a refurbished 240volt model for about a year. After learning to run hot water at full blast, everything has been fine. Read more
Published 12 months ago by Jim R
Works well - cheap, efficient, reliable.
Update April 2011
------------------
Came across my old review and thought I'd add the last few years experience with these units to the information here. Read more
------------------
Came across my old review and thought I'd add the last few years experience with these units to the information here. Read more
Published 13 months ago by C. Stever
So Far So Good
The PowerStar fits in when space is a issue. A rather easy installation. It dose not waist power, time, and water. Read more
Published 14 months ago by Ernest
Less than one year, its broken.
The unit worked for about 8 months and now it's broken. Will not turn on and thus will not heat water. Worthless warranty. Avoid.
Published 16 months ago by Tom B
faulty unit
The first unit I received out of the box leaked. Unit was replaced without any trouble. It has been working just fine until a few weeks ago. Read more
Published 17 months ago by Spongebob
Not so good
Made only luke warm water at my utility sink 3 foot away. I called and I was told that it was because I had 208 volts. Well, the unit is 240 or 208. Read more
Published on March 26, 2009 by G. M. Seeger
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