Customer Reviews

Bosch Ascenta Series : SHE4AM15UC Full Console Dishwasher - Stainless Steel

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(5)

 

 

Did a poor job of cleaning dishes. Rack configuration was inefficient. Stopped draining in less than a year. It was quiet though. Finally gave up on it and bought a new dishwasher.

My Bosch dishwasher is 1.5 years old. The handle broke off. The parts are still under warrantee, but Bosch will not send me the free part unless I pay a $130 service fee.

I can not believe the other reviewers are talking about the same machine that is in my kitchen. This is the best dishwasher I have ever owned. It is QUIET, offers lots of washing modes, and has the most flexible rack system I have used. Every thing comes out sparkling clean. However, YOU HAVE TO READ THE INSTRUCTIONS. I could not get it to even turn on until I read the instructions. Bosch is a German company; If you obey their instructions this dishwasher will work perfectly, if you don't, it won't. You have to install the drain hose as Bosch specifies or it will not drain reliably. You have to use a granulated detergent or it will not wash correctly. You have to use a rinse agent or it will not dry correctly. If you block the vent hole with a cookie sheet, it will not dry properly. If you follow the instructions it will be the best dishwasher you have ever owned.

Bought this dishwasher in 2009. Everytime I use the half-load or pots and pan cycle halfway through the cycle the door pops open. We have to hold door closed to empty machine and then wash dishes by hand. Then it has to be unplugged to reset. Maybe then it works, if not have to wash by hand. We thought plumber didn't install correctly so he has been back 3 times and Bosch repairman once. Today Bosch repairman notified us that "this is a known problem and a stiffener repair kit has to be installed in order for door to stay closed when tub heats up". So obviously Bosch is aware of the problem, but they continue to market and sell them without the consumers knowledge. I am very disappointed in the product and their service after the sale. Don't buy this dishwasher - you will have problems. I won't buy another Bosch product.

The bottom rack comes off track because there's nothing to hold it on track. The lower rack is poorly configured. If you actually put a plate in every slot, they're too close together to get clean. I thought my old dishwasher was no longer up to the task but now I wish I had it back. But this one was so difficult to install, I don't want to uninstall it to put the old one back in! I'll steer clear of Bosch products from here out. I have a Bosch oven that doesn't thrill me either, but this takes the cake for shiny but rather useless.

Our first one stopped draining after 2 weeks. It took two weeks to get it replaced, then after3 months the 2nd one will not drain either. stay away from bosch