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6 of 6 people found the following review helpful:
1.0 out of 5 stars
Terrible construction on plastic shelves and drawer glides, May 10, 2011
This review is from: Bosch : B22CS80SNS 22 cu. ft. Linea Series Side by Side Refrigerator - Stainless Steel
We purchased our Bosch refrigerator four years ago at a higher price than the other comparable models of GE or Maytag . It was Bosch's first model out for refrigerators and we purchased it because of the excellent reputation of other appliances. We have had countless problems. We now have no door panel shelves, all are plastic and have broken leaving jars spilling in the floor. Our top drawer which is too deep no longer has glides. Remaining we have only two small drawers and two shelves remaining. The filters for the water dispenser have to be ordered directly from Bosch and are outrageously expensive. I will not purchase another Bosch appliance based on this experience.
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10 of 12 people found the following review helpful:
1.0 out of 5 stars
Nothing but problems, June 24, 2010
This review is from: Bosch : B22CS80SNS 22 cu. ft. Linea Series Side by Side Refrigerator - Stainless Steel
Got our first Bosch, and it was great. Quiet and beautiful to look at. But a defect inside allowed the glass shelves to fall off their pegs, just as you put a gallon of milk on it. Bosch came out and condemned the unit. I was impressed. Out comes #2 refrig. Plugged it in and the compressor sounded awful. A metallic rubbing sound inside the compressor. Could hear it across the house. Ice maker did not work. Out came Bosch, who replaced the ice maker but said the compressor was fine. Well the compressor noise has gotten louder, and now the ice maker died again. Also the refrig has a door open alarm feature. Well, my kids left a fruit drawer out a little, which caused the door not to close all the way. I woke up the next morning to a refrigerator that was 50 degrees inside, and no alarm sounded. Out comes Bosch for the third time. He condemns the compressor, ice maker, and a computer board. I contact customer service and demand a new machine, as it is only 2 months old. "Sorry, our warranty says we fix it, so thats what you get" She also refuses to let me talk to anyone higher than her " I am as high as you can get" she says.
I purchased it from Fergusen Enterprises, a wholesaler to the construction market. Jeff at Fergusen in Downers Grove Illinois, stepped in and pressured Bosch to replace the unit. We are currently waiting for Unit #3 to arrive.
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4 of 4 people found the following review helpful:
1.0 out of 5 stars
multiple problems, March 7, 2011
This review is from: Bosch : B22CS80SNS 22 cu. ft. Linea Series Side by Side Refrigerator - Stainless Steel
Looks beautiful but we've had multiple problems with this model
-- plastic shelf just broke off not holding anything too heavy
-- shelf top on door shelf won't stay on
-- water line freezes to water dispenser if not used for a week or so requiring turning off fridge/emptying freezer
for a day to melt water line for it to work again.
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